We requested a whole house post construction Cleaning Service for a crew of four for six hours…read more When they arrived, the crew went to work immediately and only took about 15 minutes for lunch. They were thorough and pleasant. They did everything with a minimum of supervision, including Cleaning the entire kitchen and the oven. They wiped down the kitchen and bathroom cabinets as well. The whole house is ready for painting, which starts tomorrow. This was a difficult job with a lot of moving parts. When they started, they were 15 people in the house at the same time. They had to work around the moving company that reset all the furniture in its place and go over places that they had already cleaned again. They were unflappable in their duty and worked around all the chaos going on in the apartment. For the amount of people and work involved, I felt the price was reasonable. This was not a cheap job, but it was worth it. The owner of the company, Richard, was pleasant to work with throughout and was always immediately responsive to all of my anxieties about whether they would show up and on time, etc., etc. . Everything went extremely smoothly and I would not hesitate to recommend them.

As the rating says; Amazing. Great communication with Richard, staff was incredibly efficient and…read morethorough. Get these guys!

Amazing work. This two-person team spent countless hours cleaning our home and getting our rental…read moreproperty fully ready to show for listing. They were thorough, hardworking, and extremely detail-oriented. Pricing was very reasonable, and the results exceeded our expectations. I would absolutely recommend them to anyone looking for reliable, high-quality cleaning services.

Liliane and her team are fantastic. They are detailed, professional, arrived on time, and left my…read morehouse looking and smelling wonderful. I am grateful and will be using her team from now on. Thank you for the excellent service!

Kitty's crew cleaned at my mother's house last week. They did an adequate job cleaning her shower…read moreand changing her bed. However, nothing was dusted and nothing was moved for mopping. They were there less than an hour and you can't even tell they were there. Very disappointing. Definitely will not use them again.

We've been using Kitty's for awhile now, both the cleaning services as well as their pressure…read morewashing service. Kitty's is very reliable and we are very pleased with the results. We recommend them highly.

Fair pricing, very communicative and flexible scheduling. She got our new home very clean prior to…read moreus moving in and even offered to come back and clean anything we noticed afterward.

Melissa and her team did an amazing job cleaning my rental property in Jacksonville! They were…read moreprofessional, friendly, reliable, and paid attention to every detail. The house looked fantastic, and it gave me complete peace of mind knowing it was in such great hands. If you're looking for a trustworthy, affordable cleaning company that truly cares about the quality of their work, Melissa is your gal. I highly recommend her and will absolutely be using her team again!

Excellent service and communication was top notch. Very punctual too. Would recommend.read more

I requested my carpets to be cleaned in a 21x16 room to include pet treatment. The quote that came…read moreback to me was $110 plus a $30 "out of area" fee. Fair enough. Everyone can acknowledge that "carpet cleaning" includes shampooing the carpet, typically with a machine of sorts utilizing water and some sort of cleaning solution, right? Steven had his team of 3 come over, and they were very polite. This is where it gets a little weird. They spot cleaned with the bottle you can buy at dollar general and spread a bunch of scented baking soda over the carpet. The spots came out, which it wasn't very bad to begin with.... But then they vacuumed.... Then left. I'm sorry, but $140 isn't worth what I could do on my own for $20. I reached out to Steven about my frustration that the carpet wasn't cleaned, and at first he wanted to argue with me and say that what I requested was done. No, Steven, it wasn't. Steven then told us they used a Bissell turbo clean power brush pet cleaner which vacuums and cleans the carpet.... To which we sent him photo evidence of them cleaning and leaving with just a regular vacuum. I requested half my money back, which I thought was more than fair, but he refused and told me all he could do was send someone out another day to finish what I requested. Call me crazy, but I don't want to move all of my furniture, leave my dogs outside the whole time, and make sure my kid won't try to run through while they're working again. I planned for that tonight. Not tonight and another night. And planned to actually have my carpets cleaned, not just "spot cleaned" & vacuumed. I would definitely proceed with caution! UPDATE: They did refund me $70, which was nice. However, after they left, we cleaned our vacuum canister and the below picture is what was in our carpet after they "cleaned what I requested." I even asked the manager if he would be happy with paying $70 for a cleaning only for his own vacuum to pick up this much afterwards. His answer was "no" but apparently they're happy keeping my $70.

They did a great job cleaning our house. Will recommend them to anyone we know in Jacksonville.read more

Great company - highly recommend! These Ladies do a fabulous job! My bathrooms are sparkly clean,…read moremy appliances look wonderful-including my oven. My floors are bright and shiny. They are RELIABLE!! That says a lot! They are PROFESSIONAL! They are RESPECTFUL! They are HONEST AND TRUSTWORTHY! I left my 3 ct. engagement ring on my vanity by mistake the day they cleaned and when they left, it was still on my vanity. I don't know. What I would do without these ladies to help me around the house.

Fantastic communication and the cleaning was phenomenal for my move-out. Everything requested was…read morebeyond expectation. Highly recommended.

Paid for a Deep Clean. It Was Not Done. I hired this company…read morefor a full "deep clean" of a rental home prior to my move from out of state. The services clearly advertised included cleaning inside and outside of cabinets, appliances, windowsills, sliding glass doors and tracks, and detailed surfaces throughout the home. When I arrived a few days later, it was immediately obvious that those services had not been performed. * Bathroom cabinets still contained hair and debris * Kitchen sink was visibly dirty * Bathtub contained bugs * Cabinet interiors were not cleaned * Multiple advertised deep-clean items were untouched This was not a minor oversight or a missed spot. The overall condition of the home showed that the deep clean I paid for simply did not occur. When I contacted the owner, he stated he had done a walkthrough and found the work satisfactory. Based on the condition of the property, that claim is extremely concerning. Only $150 of the total fee was refunded. Consumers hire professional cleaners because they expect the advertised services to be performed -- especially when moving from out of state and unable to personally verify the work beforehand. Advertising a detailed "deep clean" and not delivering those services raises serious consumer protection concerns. I would strongly advise anyone considering this company to require detailed photo documentation before payment and to carefully review the completed work in person. Based on my experience, I cannot recommend this business

Finding the right cleaning partner is not easy and I have been thrilled with the service and…read moreprofessionalism of this company. The name definitely fits - they make sure our home is in excellent shape and always advise when we need to make changes. I appreciate them and I'm delighted to recommend their services!