They are amazing! I brought in a very sentimental watch because I could not get the back cover back…read moreon. The kind gentleman popped it right back on, and repaired another watch I brought in also but didn't charge me a penny. I will be back with all my other jewelry needs, thank you for taking care of me!

I had a good experience at Art's, even though the gentlemen there couldn't resolve my problem --…read morenot their fault! They were very kind about it. My older watch had stopped working, but it was made by a company that no longer had replacement parts. They diagnosed the issue quickly and were up front about my options -- and they didn't even charge me for the time it took to deliver the unfortunate news.

Wonderful service every time! We have purchased many rings ranging from custom engagement ring,…read morewedding bands, necklaces, rings, etc and every time we have had a pleasant experience. The staff is knowledgeable and prompt. I have had my rings cleaned and inspected regularly. I also had my ring set re dipped. I love having the insurance on our jewelry for peace of mind and upkeep. I highly suggest going here! I dropped my rings off to be cleaned and dipped and they said it would take 6-7 days. I got a call Monday evening (dropped them off on Saturday) that they were ready! Great turnaround time.

Bought a gold band wedding ring here. Because of Kelsey, I am going here for all my future jewelry…read moreneeds. Above and beyond helpful.

I cant say enough positive things about this incredible business but I'll try to explain it all…read morebriefly. 1. The owner is Savannah is a visionary super-babe. 2. The materials are ethically sourced. 3. The jewelry is just gorgeous. (Maybe that should be the number one thing?) Savannah made my custom wedding ring set and made the whole process so simple. We went through two design meetings and she made beautifully rendered drawings each time. I was probably a pain because I had about 50 different images of rings I liked and wanted her to somehow meld all these different aspects into one piece. I was also probably a challenging customer since I wanted to use heirloom materials from family pieces. She melted down a gold heirloom ring for the gold accents, used a rounded star ruby from a ring my husband had given me year prior and the diamond chips from my mothers engagement ring. I knew that I loved Savannah's style, work and the design we came up with but I was still nervous to see the final rings. When I finally saw them I was floored. They are perfect. She synthesized all the ideas perfectly and balanced then. I am convinced she has some supernatural powers.....

Wow, where to begin? Savannah of Tenzabelle is an amazingly intuitive, talented, and patient person…read moreto work with. My, now, husband and I came to her to design a wedding band. We had so many ideas and questions, all of which she took into consideration when crafting what became my wedding band. I have always been a fan of the hammered look on jewelry and wanted this style incorporated, my husband liked some jewelry Savannah has made in the past that featured rays carved directly into the piece. Savannah wasn't sure if it'd be possible to include both. We were thrilled to see the finished band that had beautifully integrated both styles paired with a stunning alexandrite jewel (which she recommended). I am in love with the ring and am so happy to wear it every day. Once our wedding photos are processed I will def post a photo. All in all, Savannah is a pleasure to work with. Shes an excellent communicator, amazing at her craft, and we could not have found a more perfect person to create such a gorgeous symbol of our lifetime commitment to one another. Thank you Savannah!

Excellent Service. Looked at my watches and repaired on the spot and I was charged a minimal feeread more

I love this store. It's a pleasure to deal with someone who really knows his business, especially…read morewhen so few people know how to fix things anymore. I was there recently with a music box, thinking maybe he could fix that as well. He doesn't do music boxes - but he not only steered me to a store that does (and gave directions), he called them to make sure. That's going above and beyond. I think this is one of Eugene's below-the-radar gems.

Every time I have been here they have always been exceptionally helpful. I go for mostly jewelry…read morerepair, and a lot of it. They are a bed shop and they offer classes. So when I found out they could help me with jewelry repair I was very excited!! I had been looking forever for help. Staff are ALWAYS very Nice! They are always accommodating and they do beautiful work. In the past I had been turned down from Jewelers because while my metal is not 100% gold. I do have genuine gemstones and a lot of silver. That is why I'm so excited I found Harlequin. They are more than happy to help out, give suggestions and their turnaround time is exceptional. I would highly recommend Harlequin as a place for beads, classes and repairs.

I have some beads my kids gave me 30 years ago, and periodically they need re-stringing. This means…read moreI have had them restrung all over America. I just moved to Eugene and wouldn't you know, the string broke again, so I checked Yelp and found Harlequin. What a nice store and what friendly service. The job was done within a couple of days (I think I got lucky) and the price was fair. When I returned to pick them up, I bought a necklace for my daughter and some supplies so my granddaughter could make a bracelet. Great experience all around.

My husband worked with Gary to design a custom wedding ring for me. I had a very specific ring in…read moremind, and Gary did such a great job working with my husband to create a unique design that was similar to what I wanted but stood out on its own. It's apparent that he really values artistic integrity and originality. I love my ring even more than the one I originally had in mind! Overall, Gary is great to work with and very flexible with his clients. He is truly an artist and I'm sure will provide you with jewelry that you really love. He also has been available to do jewelry cleanings for us, so he really does help you care for your jewelry from start to finish. We can't recommend him highly enough!

I would seek Gary's services again in a heartbeat. I found…read moretwo Oregon Sunstones on Etsy and needed to get ear studs for them. I searched Google for jewelers in Eugene, left messages for some who never returned my calls. I found Gary's website and contacted him. He responded immediately and within a week I had my beautiful Sunstones set into Gold. Gary has an extensive background in gemology and design and his caring professionalism warms one's heart. Can't lose with him.

When I was in Springfield looking for another shop, I stumbled upon Celeste Watch Company. Such…read morebreathtaking art. The woman herself, Celeste, was at the shop when I stopped in and was so warm and welcoming. They have a variety of designs. I especially liked the one with a peacock design, and there was one with some leaves blowing that I was quite taken with. I also saw a beautiful one with a compass rose that was a wooden dial. There was even one with a Sasquatch! They also take commissions and you can send a photo of your pet with which they'll create a watch face. You can't get more unique than that. The watch materials may include wood, mother of pearl, abalone, and so on which makes them really just stunning. I'd love to get one of these sometime because they of course are practical but they're also a beautiful accessory and fashion statement. I was given an Apple Watch that I never actually wanted (it has a couple useful features) and can go many months without wearing or thinking about, but something like this would feel much more practical to me (if for no other reason than having to charge up a watch is just ridiculous to me). I think at some point I'll be back in person or via their website to buy one of their pieces--it's a matter of narrowing it down to which of a few designs I really want.

If you are in need of jewelry repair, come here! I brought the first batch of watches I needed…read morebatteries and repairs for on a Friday afternoon and they were ready the same day for a very reasonable price, in fact I was surprised how reasonable the price was. I am no longer scared to get batteries for the rest of my watches. The owner is super nice and very experienced in jewelry and clock repair. The shop is super cute, old school, I love it!

I took a 30 year old Mickey Mouse watch to Texley's to get a new movement and crystal for it. He…read morehad it for almost a year...he kept saying he was still waiting for parts for it. I decided to take it elsewhere and went to pick it up. While he had it, he damaged it even further. Instead of just the movement and crystal, now the minute hand was bent and the face was scratched and had some green and gold stuff smeared on it (looked like paint???). It was an inexpensive watch, but it had sentimental value to me because it was given to me when I was a child by my mother. She has since passed away. Now it is so damaged that no one will repair it. A wonderful memento from my late mother is gone forever. I wish I had never taken it to Texley's.