I am normally pretty self-sufficient when it comes to the cars, but a door latch mechanism took me…read moreout. Before I went Hulk on it, I called Jackson's. Just over the phone, they helped me with some awesome ideas that would save me $$. I am now a faithful customer!!

My dad (who doesn't use the internet) took his car into Jackson's. When he looked at the receipt…read morefollowing his service, he found that he was charged $130 for two gallons of antifreeze. To purchase a gallon of antifreeze at another retail establishment would have cost him $15. He's upset at both the high price and at the customer service he received when he brought this to Jackson's attention.

Eric and Rick are legit! We're fairly new to Eugene and finding reliable honest automotive repair…read morehas been a challenge. Haslip did a awesome job for a transmission R&R in our 2010 Ford Fusion. The price was spot on and repair time just as promised.

Had a great experience at Haslip. Eric tested my car which I was certain was going to need a…read moretransmission rebuild and called to tell me I only needed CV axles. Huge difference in price. Sure appreciated his honesty. Car's running smooth again.

Talked to me like a human being informed me what he thought about the quality of the part I had…read morepriced and why and was polite informative and stayed at the price he quoted but I never did get to use his services

From the owner: **Please see our Google reviews or our photo section for customer reviews. While all reviews are…read moreauthentic, an automated algorithm on this platform continues to remove them.** With 25 years of dealership-trained experience, Wrench Automotive provides bumper-to-bumper auto repair for nearly all makes and models. We service everything from daily drivers to luxury and European vehicles, including but not limited to Mercedes-Benz, Audi, BMW, Lexus, Volvo, and Subaru. We also specialize in Sprinter, Transit, and ProMaster vans, as well as complete engine and transmission swaps, handling complex repairs other shops won’t take on. Our focus is on honest diagnostics, fair pricing, and quality workmanship, ensuring your vehicle is repaired safely and correctly the first time. Oil changes start at $80, depending on the make and model of your vehicle. We use quality oil and filters designed to help extend engine life and performance, and any concerns noted during service are clearly documented. If it’s easier, feel free to call or text 541-232-4678 during operating hours with questions or to schedule an appointment. Text is also available after hours with after-hours drop-off also available upon request.

Although I appreciate the free inspection, I wasted an entire day waiting for them to do it. I…read morebrought it in with a concerning noise that I can hear over 45MPH and they said they didn't hear it. When I asked if they drove it at faster speeds they said they went no more than 30MPH and will just have to try again, this was after they had it for 6 hours already.They had my car for 9 hours total and ended up saying there's debris in my wheels that need cleaned out 'but they don't really know' so wanted me to cough up $400 for a diagnostic fee to 'really figure it out' and kept saying they just didn't get enough time with the car and needed more time. When I asked how much time they said the diagnostic is about 2 hours. So I'm not entirely sure what they were doing for the 8+ hours it was there. They danced around the issues and I never even got updated about my vehicle. I had to call them during the day multiple times to figure out if anything was getting done before I picked it up. No communication and no real urgency and care towards the issue. The service wasn't friendly and they all act like they have better things to do. I can go to the dealership for the same free inspection and a $180 diagnostic fee that actually goes towards the price of repair, and they're guaranteed friendly! This was far from my favorite service at any mechanic and I will not be returning.

I came in expecting a repair of at least $4000. After reviewing the core issues they determined it…read morejust needed some solenoids which saved me about $3000. I appreciate the honest assessment and repair.

TONY really knows his stuff but when I talk to him about getting my valve body fixed and then I…read morereconstructed it before with a shift kit. He ended up just adding another valve body instead of just replacing the solenoids which would have been cheaper. Instead of calling me to confirm what his team would do they just decided to add another valve body charging me $1000. In the future I would have liked him to call me to let me know what would be done and yes you can add other OEM solenoids from another valve body or using the ones I had and getting the caps put on better so they don't fall off in the future. I would have felt that would have been more honest towards me.

I discussed my 1968 Dodge R/T Charger with a 440/727 Torqueflite with Tony and the time came for me…read moreto bring it in for he and his team to do some crazy voo-doo to make it withstand what my goals are. He was super receptive and researched different parts. I am super excited to get my Charger back but also reassured that everyone that I've talked to said that Tony is who they emphatically trust with their transmission woes. Tony has built a solid respectable reputation in the greater Eugene area and I am glad I have my Charger with Tony.

Another excellent experience at Joe's Garage. These are my go to guys for auto repair. The large,…read moreexperienced crew did a great job replacing a remote wiring part, or chew toy for my local rodents .... Everything was done on time. Problem was quickly diagnosed, and part promptly ordered. They were ready for me at the time of my part replacement appointment. I was in and out in 30 minutes. The repair cost was very reasonable for the work involved. A great value all in all. My family uses Joe's Garage for their auto maintenance needs. You should too! I* highly recommend Joe's Garage for your alto mechanic needs. *Resident of Eugene for 60 years

DO NOT I repeat DO NOT go to Joe's garage. Worst experience of my life. I was supposed to get a…read morepart replaced and they replaced the wrong part and did not plug in the correct part into my engine (alternator DUH!! Wtf) blew up my battery and destroyed it. Tried to get ME to replace it. They will not HELP YOU. They will treat you super poorly. Kathy is not someone you should interact with. She snapped many MANY times, rolled her eyes, belittled, in general unkind and unhelpful. Sincerely could not think of a worse outcome. FYI I replaced my battery and alternator back in 2024!!

What a great shop this is! I just found them a few weeks ago. I had work done on my Acura at a…read moregarage in Eugene and the problems weren't only not fixed but created a problem with my A/C. Jerry was so nice and scheduled to check out the car a few days out. I dropped off my car and the mechanic went over the issues I had: speedometer cable broken and replaced Idle control not working. Come to find out, my A/C wasn't working right either. The shop is very clean, as is the waiting area and bathroom. They had coffee and water available to drink while I waited. The work was done in a reasonable amount of time. I was warned that the A/C issue might involve having to remove the dash inside the car to find the problem and might be a pricey fix. Ugh. I was preparing for the worse and praying for the best. The speedometer cable was not broken but disconnected. Huge cost savings there and impt. because the part was no longer being manufactured. The Idle control part that was put on by the Eugene mechanics and didn't fix the idle problem wasn't the necessary part to fix the idle problem. My car has a manual transmission. It has two Idle control parts not one which is what automatic transmissions have. The one that was replaced was for hot starts...the one I needed was for cold starts which would solve both cold and hot start idle issues. I found a used fast idle control assembly part online and that fix was properly fixed now. The fix made by the garage in Eugene to address the fan issue for the radiator was not fixed. Mainly because the problem wasn't the fan but a dead battery. The Eugene mechanics repair that was made was to add a timer and sensor which, not only wasn't necessary but ended up being the cause of the A/C unit not working. It was blowing the A/C fuse making the A/C not work. Thankfully the dash wasn't taken out so the fix was not as expensive as I thought it would be. I am grateful for good and honest mechanics. I am frustrated with having to go back to my previous mechanic and try to get some money back on the work they did but I'm going to try. Wayne's is my new Acura mechanic.

I called Just to get advice about a situation I'm dealing with another mechanic over 100 miles away…read moreand they talked to me for over 10 minutes for free. Anyone who is willing to do that deserves five stars thank you Wayne's Garage!

I got my oil changed here today after receiving a coupon in the mail. I was looking for a cheap…read moreplace with good ratings and that coupon showed up at the right time. I called yesterday to see if they take walk-ins - they do but they take longer to complete since they are squeezed in between appointments. I decided to make an appointment for today instead. I dropped my car off at 1pm and Donovan checked it in for me. He was super nice and fast and didn't need much info from me. I told him I had the coupon in my glovebox and he honored the price without needing to take it. Donovan called me around 4pm to tell me my car was ready to go and I went and picked it up immediately. He checked me out and took my payment quickly, allowing me to get home super quickly. My car is driving great and the inspection sheet they put together is thorough and gives me an idea of what else needs to be done soon. The building is easy to find and park in front of. They have a secured fence to protect vehicles overnight. There are a couple of chairs in the lobby for you to sit in if you choose to wait while the work on your car, which I didn't do since it was going to take a couple of hours for my oil change. The prices are very reasonable and Donovan didn't try to upcharge me or push me into getting more work done than I asked for. I paid $50.59 for a full synthetic oil change, significantly less than I've paid for my past oil changes. I will definitely be getting my oil changed here exclusively going forward!

This team is comprised of some seriously fantastic people, and I can't recommend them enough…read more I came in recently for the first time for a 360 diagnosis, which they offer to give you a good idea of the overall condition of a vehicle. They Lyfted me home for free, and I got dropped back off later by my partner to pick up my vehicle. I did not have the correct card with me to make my payment, and had to reach out to my partner to bring my other card from the house. It was already nearly the end of the workday. When I finally got through to her, I had found out she had been in an accident. Upon realizing I was dealing with an emergency situation, Mike offered me my car keys and told to me to come back and pay tomorrow. This kindness, this willingess to take a chance on someone they had no prior relationship with, allowed me to arrive on scene of the accident and be there for my partner during a very difficult time. I was happy to return the next day to shake their hands and thank them, and of course pay them! They then worked hard to help me strategize the best approach to tackling the issues they had uncovered, which ones were most important to prioritize, the costs of each of those solutions, full on top notch customer service and transparency. Mike, Cody, Lindsey, and the rest of the team at Prairie Rd Automotive, thank you all very much for going above and beyond for a first time customer, you have made me a life long customer!

I recently moved to springfield and needed to find a new auto shop that wasn't a half an hour away…read more That lead me to Two Guys. At first, I was skeptical because the guys working when I walked in were a little raunchy. But they fixed my car up (changed out my starter) and even knocked the price down for me without me asking or anything. A couple of days later my car wouldn't start in the walmart parking lot. I called Two Guys to get ahold of Mitch and told him the car wouldn't start. He troubleshot over the phone for me and stayed late to help me get the car back up and running. To put the cherry on top, he and Michael replaced the battery in my car the next day within a couple of hours. The next time my car goes out, I'm taking it to Two Guys. THESE MEN ARE AMAZING. They do great work, and it is obvious they care about what they do. I will be taking my car back to them the next time something goes wrong. SHOUT OUT TO MITCH AND MICHAEL!! YOU GUYS SAVED ME $100 FOR A TOW AND MY SANITY.

These guys overcharged me (twice the normal rate everywhere else, I found out later), didn't…read morecompletely install my new engine (broke my ac, half my belts not on, and parts not only not put back on, but left in an oily mess in my skid plate), and lied about so much more. I've had to spend so much money and time getting all the things fixed/replaced that I've found wrong. Please, do not go here. I wish I could give them a zero. Seriously.

I have moved out of Oregon since my original dealings with Sun. Recently, my SUV was having issues…read morewith the catalytic converters and it caused poor acceleration. My local shop didn't do a very good job with the diagnostics and only suggested replacing the top cat. Which had been replaced when I bought the rig last year due to Lithia selling me a beater. They had the exhaust system replaced and fixed all the issues that were present. Since it was a consignment to a muffler shop, it certainly did come with a price tag. But as a person residing in the Seattle area for the last 8 years, it was still a much better deal than anyone would have given me. They were kind and understood that I would need extra time and attention to haul the vehicle into them. Given how hot she was running, I was concerned it would overheat. They paid attention and noted recommendations that I knew about due to friends looking at the car but never were mentioned by the other shops who had worked on her. Exceptionally professional and goes above and beyond. You get what you pay for and nobody is a miracle worker, so try keeping that in mind when you need auto repairs.

Bought a 99 Olds from a third party that had records that Sun had been primarily mechanic. So when…read morethe car showed engine oil leak we took it to Sun. That told us needed full engine rebuild. They had it for several months to finish the work. My son drove it 10k more miles then brought it to another mechanic for continuous engine oil burn. New mechanic discovered Sun re-used old gaskets and head bolts also Ford plugs and other oddities. Overall a poor quality rebuild. Do not take high mileage cars here. They can only manage simple problems.