My flight got cancelled connecting through Atlanta and Delta offered a free room till my next flight the following morning. I got a list to pick from and this hotel looked nice from the pictures and amenities provided. We followed the signs in the airport to the tram for Gateway hotels and literally I think it took 3 minutes before we were at the hotel. We just had to get off on the 1st stop and take the elevator downstairs and boom, you are there. That was really convenient. The gentleman that checked us in at the counter made the whole transaction extremely smooth. Check in last maybe 5 minutes. I provided my confirmation code from Delta, my drivers license and my debit card for a $20 hold for incidentals. He stated that we could use the Delta food vouchers for hotel restaurants around the area and there was a free continental breakfast the following morning. We arrived in our room and it was very nice with a separate living space for a couch and desk. It had a mini fridge, microwave and coffee maker all in the room as well. The toilet was in one area with a small sink, then another room for the shower, regular sink and bathroom mirror. The bed was okay. The pillows were awful. You lay on them for not even 5 minutes and they go completely flat. I would say that is the worst thing about the room was the pillows. The worst thing about the hotel itself was that the elevator down button from the 2nd floor doesn't work unless you push the up button first, then down. We figured this out the hard way. The continental breakfast had a huge variety of breakfast options from yogurt to eggs and sausage, to oatmeal and cereal plus more. Tons to pick from and they were constantly refreshing anything that was running out. It was really busy though, so hard for some people to get a table to sit down. Overall i would totally stay in this hotel again but maybe bring my own pillow. read more

My stay at the SpringHill Suites by Marriott Atlanta Airport Gateway was an absolute great stay; combining comfort, convenience, and an abundance of amenities into a seamless experience. From the moment I stepped into the big, spacious double queen suite, it was clear that this hotel prioritizes guest satisfaction. The suite was well-equipped with a mini-fridge, a microwave, and a lighted bar area that included the staple, hot coffee maker. the room key doubles as a key to activate the switch, to illuminate the space--a clever touch that I appreciated for its blend of functionality and eco-consciousness. Setting the air conditioner to a cool 67° provided the perfect respite from the day's heat, and the spacious couch, which comfortably seats three to four people, was ideal for unwinding. The workspace and moderate-sized LG TV added to the room's convenience, making it feel relaxing and open. The unique layout, with the toilet and shower separated for added privacy and a luxurious walk in closet situated in between, was another highlight. The beds were exceptionally comfortable, ensuring a good night's sleep With the ability to spread out, and the dresser offered ample storage encounters top space, surpassing my expectations. While the shower was on the smaller side and a bit slippery, the abundance of shampoo, conditioner, and body wash, along with a sizable mirror encounter space, more than made up for it, although brighter lighting would have been a welcome addition. Room service was an often missed classic feature; not here; with daily cleaning that refreshed the space without needing to request it. The meticulous attention to cleanliness, from the spotless bathrooms to the regular trash removal and towel replenishment, contributed to a very satisfactory stay. Although there were a few minor cosmetic repairs needed, the overall quality and comfort of the suite were exceptional. The extra space to spread out was a genuine treat, adding to the feeling of luxury. The hotel's secure, key card-activated rear parking lot, with ample space for vehicles of all sizes, offered peace of mind throughout my stay. While the absence of a hotel bar was noted, the numerous amenities and the quality of the accommodations more than compensated for it. The SpringHill Suites by Marriott Atlanta Airport Gateway excels in creating a welcoming and comfortable environment for its guests. With its strategic location, excellent service, and well-thought-out amenities, it's an ideal choice for travelers seeking a blend of convenience, comfort, and respite near the Atlanta Airport and convention center. read more

My favorite layout for a SpringHill Suites. Large room-- sleeps 5-6, with pull out sofa in the front living room area. Separate bathroom/toilet area, separated by a large closet in the middle. Kinda random. Small fridge in the front entry, and microwave. If exiting from domestic baggage claim, head towards car rental area and take the Skytram. First stop, and first hotel from the Skytram. Super convenient, as our flight landed late at night. Wasn't the cleanest, but for a late night stay, can't complain. Breakfast, but didn't wake up in time. read more

Great spot for layovers or work travel, or if you have an event at the convention center. The employees were friendly, the fitness center was new or recently renovated, and the room was spacious and clean. The TV was huge and I enjoyed having plenty of space and amenities like a couch, work station, microwave, fridge, etc. I stayed a few nights during an event at the convention center and it served its purpose. Free breakfast every morning (that was actually good!) was nice. I'm only taking off a star because the bed could have been a little more comfortable with better sheets, but that's personal preference. My only warning - which has nothing to do with the hotel- is that there is nothing in the immediate area for decent food except for a hotel restaurant next door, especially if you don't have a car with you. I brought snacks with me and ordered uber eats or got food at the airport each night I was there. I don't think I could do that for much longer. This is not a vacation spot and is really made for the short visit. Beyond that, I was satisfied and would stay there again if need be. read more

Warning: this hotel will not save your reservation if you are delayed on your flight, despite asking for no flight information upon booking. They are an AIRPORT hotel - they should know better! Yesterday the news had so much coverage that all Atlanta airports had very big delays and when I made the reservation for my elderly father I wrote in the requests/comments that he would be delayed and arriving very late (I had put midnight in their EXPECTED arrival time but he ended up getting there at 2AM- which they could have seen the delay if they asked for flight info at registration). Plenty of flights were still getting in last night super late after the delays, they should not have assumed people were not going to not show up for their room when they had an average delay of 5 hours yesterday. Clearly they just wanted to get double rates on as many rooms as possible (i.e., charge nonrefundable for the original rate then give the room to whoever shows up needing a room last minute and making double the money). Shame on this hotel for making an 80YO man sleep at the airport after a 9 hour delay due to being greedy. I hope your employees and manager feel shame for this policy. I would never book this hotel or trust them to keep my reservation. The Gateway Hotels are all owned by the same franchise so I would assume this policy applies to all Gateway hotels. I imagine the manager will have some excuse or standard line they use to respond to reviews like this to blame the customer since this appears to happen frequently, but don't be fooled fellow Yelpers- do not book this hotel! read more

We had a women's conference here. ALL the staff were wonderful, friendly and helpful. The rooms were very clean and the housekeeping staff was very nice. The staff in the lobby Starbucks were very friendly and accommodating. They also offer a shuttle to the airport so you don't have to Uber which runs every 15 mins. read more

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Bed Bugs Alert! We stayed at this property for one night waiting for a connecting flight. For exactly 7 hours. My wife and I were chewed to bits. Don't let this happen to you. Dermatologist confirmed. Horrible! read more

Terrible customer service and terrible room. Shower flooded drain clogged. Waited before we could shower for maintenance to show. Bathroom fixtures and door handle on room door all falling off. Tonight water began leaking from ceiling in bathroom 2nd floor of 6 I think. Front desk "sold out sorry I can't move you." " take it up with manager in morning" This is a safety issue! Guy came up and looked at it said keep the light off! Front desk to main customer service there was no leak or water as you can see that was a lie. They told us we could check and go elsewhere! They found us a room for double the price and only one bed. I asked if they were comping it I was told no you of course have to pay for it! We are going to give you a room read more

A conveniently located mid-scale hotel located at the Atlanta airport. We stayed in a king "suite" -room 512- for a brief overnight, midweek in late March. This is more of a budget hotel with basic features and amenities and includes a free breakfast. Pros: -#1 reason for us was the location-it's located at the airport and you take the sky train towards the rental car venue and get off at the well-marked stop-GCC. The door to the hotel is just a few yards from the stop-1 minute walk at most. -room was clean and bed firm, pillow were nice and we appreciated the light-weight blanket -no real noise from airport although we could here some noise within the hotel from showers and people above us pounding -a decent breakfast is included-buffet included breads, some fruit, juice, eggs and sausage -the attendant Veronica or Valerie? Was super cheery and welcoming -bed was reasonably comfy and the a/c unit did a great job chilling the room and was straight forward to operate Opportunities -the bathroom set up in room 512 was odd-a long narrow space was divided into a separate toilet room with a tiny airplane-sized sink and the 2nd bathroom had a very small shower with another sink and vanity. Low flow shower head with curios spray nozzles hitting you mid torso. -room was quite dark -a couple lights either didn't work or we were unable to locate their switches -translucent doors on bathroom means anyone in there with the light on will wake the other person due to ambient light that spills into the room Bottom line-perfectly adequate for a one-night stay to avoid a crack of dawn flight or to avoid the notorious Atlanta traffic. $225 price ($275 with all the crazy taxes) was a bit steep for the quality/comfort but hey, you are mainly buying convenience. read more

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This is a decent hotel. I have stayed here multiple times. The rooms are kind of dated and the gym is very shall. The breakfasts is decent and the staff is usually very nice. read more

Clean, quiet, and I chose because it's connected via the SkyTrain. No worries about a hotel shuttle schedule here! It is perhaps 50 yards of walking from the station elevator to the lobby. I walked in the door at 12:00, and I was walking out the door at 5:20. Not much time spent in the SpringHill but I did get four good hours of sleep before my alarm woke me up. The bed was comfortable and the shower was nice (though there wasn't one of those towel bathroom "rugs" available. I have no idea about wifi, parking, breakfast, fitness center or any of those things. Tonight's stay was a crash pad. Nothing more, nothing less. I'd stay here again. read more

SpringHill Suites by Marriott Atlanta Airport Gateway - SpringHill Suites Atlanta Airport Gateway - Hotels Near Me - College Park, Georgia

Horrible!!!! I had reservations for 4 days and 3 nights. On the 3rd day, I was told the hotel was overbooked so they make me change rooms to a smaller one. This is so inconvenient, I'm very disappointed and I will not be staying at another SpringHill Suites by Marriott ever again. read more

Hotel is great. But don't expect the coffee shop to be open after 11:30am. On a Monday. Flying into Atlanta (EST) which means its 10:30, 9:30, or 8:30 am depending upon where you fly in from. So after an early Monday morning flight, instead of a nice, creamy latte, I have hotel restaurant coffee in a cup. Just be prepared & bring your own coffee from the airport. read more

Came to Georgia for my neices wedding. The staff was friendly and so accommodating. The rooms were clean and stocked with ample fresh towels. Front desk advised us walkable food establishments and also let us know about the food items the have as well. They have a wonderful breakfast. Hot sandwiches, oatmeal, cereal etc. If you desire coffee or tea they have that as well. I'm definitely coming back and staying here again. read more

Some 5 star qualities -- the proximity to the airport (even closer on the sky tram than the rental car lot), the room layout, the front desk staff -- but also some 1 star qualities. At breakfast, they ran out of coffee. Ran. Out. Of. Coffee. How? Why? Cleaning crew also did not clean my coffee maker and replace my coffee, which was bad because I needed to work late and the coffee downstairs was unreliable. I also don't understand why they replaced my towel that was hanging up in the bathroom when I used it only once. Wasteful, especially for a hotel that sells itself as green. Best dining options nearby are actually back at the airport, just one tram stop away. If I have to go to another conference at the Georgia International Convention Center across the street, I would stay here again for the convenience. read more

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Pro is the location: Next to the airport if you don't need to be in Atlanta. Breakfast was good, not great but not bad. It was enough to start you off for the day before a better meal like lunch. The Air Con was too loud for me but it kept the room cool. The only Con I had was the check in experience. I arrived at 11:00AM but no rooms were ready. Yes, it happens and I understood that. However, the Desk Clerk was an older lady and spoke to us like a Teacher telling her students something they should know. Not the standard Marriott friendly greeting. It's not a full service hotel so don't expect too much here. read more

Very loyal staff. Rooms are a nice size. Busy weekend but valet was super nice. Enjoyed my stay even if it was one night. Will be back.

if you want your car windows busted out and robbed- park your car at this hotel because the hotel staff won't do anything about it not even call the police. I'm a flight attendant and my airline sends crews to this hotel occasionally and every time we stay here all of the windows are busted out of every vehicle except for Teslas and Mercedes. The one star is because the breakfast cooks are very friendly read more

I would give one star but thanks to their amazing staff and closeness to the airport they get two.. First night I was there I was so impressed looks amazing room seemed great very impressed sleep good very quiet and then it happened the next dat I was hanging out in the room watching tv and then I see it a damn BED BUG!!!!! Yes you heard me a bed bug I am terrified of bugs let alone bed bugs ugh I called up front and they changed me rooms right away but by then I'm already grossed out.. I get to the next room and doesn't help there was a used cup on my desk and a laundry soap cap on my floor... Ugh I want to leave but unfortunately I can't no sleep for me read more

SpringHill Suites by Marriott Atlanta Airport Gateway - This was on my bed - Hotels Near Me - College Park, Georgia

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Do not park your car here unless you want it vandalized!!!!!! On August 4, my family and I returned from a magical vacation to find that my car- which had been parked in the hotels parking lot- had the windows busted out. My car, along with 15 others in the parking lot, had been vandalized days before. A piece of plastic was thrown over the open window and a police officers business card was left in the console. What a terrible way to end a vacation. The vandals stole nothing out of my car. I don't leave things in my car for that reason. The only things in there were a pair of sunglasses and my child's car seat - neither of which were touched. They tore open the glovebox, emptied it and that was it. The car was so full of glass that I had to ask a housekeeper at the hotel if I could borrow her broom just to sweep out the passenger seat and console so I could at least get in. The hotel manager, Jose, was present when we arrived. He was initially very apologetic about what happened. That did not last though... I am a frequent business traveler and travel internationally over 12/year for my job. I chose to stay at this hotel because I have had good experiences there before and because I have status with Marriott. Never again. I paid for a park and stay package at this hotel because of its proximity to the airport. I cannot help but feeling like I paid to have my car vandalized and destroyed! I know that anytime you park in a business' parking lot, you are susceptible to having your car vandalized - that is the sad reality of our world. However, this hotel has no fencing, no security, no cameras- nothing to protect your possessions that you work for. Had I known that, I would not have parked my car there. The hotel manager will not accept our phone calls and will not return phone calls- that just amounts to poor customer service after a terrible event. I don't expect to have our car fixed (even though its over a $1000)- that's what I have insurance for. However, it would have been nice to know that Marriott cared enough to at least refund the parking piece of my bill but I guess not. I don't write reviews unless I feel like they can help others. I do sincerely hope that this review will help others who may be considering parking their car there. Had I read this before we went, I most certainly wouldn't have! in the meanwhile, I am just feeling sorry for all those cars that were vandalized still sitting in the parking lot waiting on their owners to return. I hope it doesn't rain. read more

We missed a connection at ATL and Delta put us up at the SpringHill. We got two adjoining suites and it was excellent. The front desk clerk was an absolute gentleman and he was super super helpful with every question or need our family had. The rooms were very new and clean with all the appropriate amenities. There was a complimentary breakfast the next morning that the kids loved. Everyone was super friendly and I would highly recommend this hotel if you need to stay close to the airport of convention center for anything. read more

A great location if you have an early flight in the morning or are stuck at the Atlanta airport, this Springhill Suites is new, has some of the friendliest people working at it and the rooms have pretty much anything you could ask for in a hotel. The location next to the tram at the Atlanta airport is perfect as within two minutes you are at the airport terminal or the car rental facility. The rooms are large with a separate living space from the bedroom and a well equipped work station. They supply free Internet as well which is always surprising as the higher end Marriott properties still require you to pay for it. There is a microwave, refrigerator and free coffee in the room. The king sized bed was comfortable with plenty of pillows and while not luxurious linens, they were soft and not scratchy. The bathroom set up was my least favorite thing about the hotel as they split the toilet/sink area from the shower/sink area. I suppose if you were sharing a room it would facilitate getting ready quicker, but I found myself wasting time moving between the two rooms as all the towels are in the shower room. Another preference? I don't like the bathrooms right in the bedroom. A little space between the two is always appreciated, especially if there is more than one person in the room as one can sleep and another can get ready and not disturb the person sleeping. That would be impossible in this room. But my biggest pet peeve? Thin, wimpy towels. C'mon! It took two just to get me dry and one one was so thin- it already had a hole in it and this is a fairly new property! A free breakfast also comes with the price of the room ($129) and includes the standard continental, but also scrambled eggs, hot sausage, waffles, oatmeal, etc so it was quite nice! And there is a bar in the lobby where you can relax, grab a bite to eat and talk to fellow travelers. The front desk staff was very accommodating and was able to get me something that I had forgotten to bring and didn't even charge me for it. Nice! A great value for the money! And tops in convenience to the airport. read more

We had a fantastic stay at the SpringHill Suites at the airport! I used to live in the metro Atlanta area so I never needed a hotel in the past but I also know what the traffic is like to reach the airport. In light of my experiences with traffic, having an early morning flight, wanting to return the rental car earlier than originally planned and sleeping in a bit, we opted to stay here. The front desk receptionists were very friendly and the lobby had great decorations. The rooms were split into a sitting area, desk area, sleeping area, toilet w/ sink and a shower with sink. It took us a bit to get the air conditioning to turn off (it was freezing cold in there) but eventually we figured it out. Great selection of items at breakfast but it was really busy (and the toaster was not very good). The best part of this hotel IMO is being on the SkyTrain Route. We were able to save money on our rental car by returning it early, taking the SkyTrain to the hotel and then from the hotel to the airport. All of it was easy, fast and a great experience! I highly recommend this hotel! read more

Management was kind enough to reduce the rate to what I felt was a more fair charge. Take that for what it's worth, but I certainly appreciated them reaching out with an effort to make me feel better. read more

With hundreds of examinees attending to take the Georgia bar exam across the street, it was no surprise that rates were outrageous. Parking is $15/night even though the lot doesn't contain enough spaces to accommodate its patrons. For the rate we paid per night, parking should have been free. Further, the lot was only accessible with a room card or by getting a ticket from the kiosk. The room card NEVER worked to open the gates at either entrance. Also, I booked a room with two beds. I was given a room with one king size bed. Of course, the hotel was sold out, so a room change was unavailable. So, my friend and I were forced to share a bed during the most stressful two days of testing we'll ever have. The bathrooms are odd. The shower is in a room with a vanity/sink. The toilet is in its own small room with a sink. The sliding doors don't give much privacy in either room. Positives: couch with a pull-out bed, microwave, and mini-fridge. read more

Young lady at reception desk was friendly at check in. This hotel is located literally 10 yards from the skytrain at the ATL airport. Very convenient if your returning a rental car, staying the night and leaving the next day. Although the hotel/remodel is fairly new there were many signs of wear in my room. You can see by some of the picture I have posted what I am talking about. For the convenience factor only, I would stay here again. read more

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Overall, great service from check-in to check-out. My room was large, clean and modern. It was easy access from airport using the skytrain. The skytrain stops right next to the hotel. No complaints from me. read more

SpringHill ATL is in a very convenient location relative to the airport and rental cars thanks to the monorail, but otherwise it's pretty secluded from the rest of the city. If you'll be in ATL for a few days exploring the sites, you'll need a car to get around and parking is not included in the cost of your room. Very disappointing, especially considering the hotel cost. That being said, the rooms themselves are beautiful and the noise from the airport is minimal, even at night. The staff are very friendly and accommodating, even late at night, and the breakfast is decent if maybe a little bland. Overall a good experience for one night, but if I were to stay for more than a night I would probably stay somewhere with a little more around to enjoy. read more

Extremely poor and rude service. I would never recommend this hotel to anybody. It was such a bad experience we forfeit our hotel rate to get another hotel. read more

So apparently I cannot turn the thermostat below 67 in my room. I am sure they're trying to save money so they can make more profit off me but it's unacceptable. I will not be staying here in the future read more

Pros: They accept a Gov rate Free breakfast Nice Lobby Toilet in separate room than shower nice work area/couch in room Cons: Parking is $12 A bit out of the way from downtown read more

During our recent trip we had an unexpected overnite at Hartsfield. As a Marriott Platinum, I used the App to find a room here. It is conveniently located at the Air Train stop between the terminal and the rental car center. Staff was very sweet. The room was spacious with a large work desk and a split bathroom. Bedding was typical of Marriott. I would definitely stay here again if catching an early morning flight or getting in late. read more

Awesome hotel! Very friendly experience. Accessible location. AND FREE WIFI. Flight landed at ATL two hours delayed, but hotel was still accommodating and friendly at 1 a.m. I took the free SkyTrain, which runs from the airport to the rental car center, to the hotel. The station for the hotel was always empty when I traveled through it, so it was slightly unnerving, maybe because I kept thinking of Walking Dead. Upon check-in, I was given the lay of the land by the concierge, which I appreciated. The rooms are spacious, a nice well-lit work desk, sectional, fridge and microwave, and standard fare. The AC was an above-door unit so it takes a while for the room to cool down. The bathroom is split into a shower suite and toilet room, both with sliding doors. I attended a conference at the GICC, which is right across the street from the hotel. Also within walking distance is the Marriott which as a late night restaurant. There isn't much around the hotel, but you can take the SkyTrain back to the airport which has a diverse food court. I could plan my weekend easily because FREE WIFI. Then from the airport, you can take MARTA into the city to visit all the attractions, which is what I did. It was fantastic getting around the city without using a car. Like any other public transportation in a metropolis, I was offered homemade CDs, paintings and free songs, but just be kind and straight forward (No thanks.) and I was fine. Outside the conference, I spent the day in the city and the hotel offered free fruit and fresh lemon water all day long, so it was a refreshing treat to find in the evening or just after breakfast closed. There's a lounge area where I spent time with other attendees at the hotel, each of us updating online work with FREE WIFI. I didn't use the pool or the fitness room, though at quick glance, both seemed pretty small. If I head back to Atlanta and want to stay close to the airport, this is my first pick because FREE WIFI. And I guess all the other reasons too, but really. Raise the flag high, there's #FREEWIFI! read more

Overall great proximity to airport. Rooms are very innovative in design. Reminds me of a cruise ship room with the setup of the bathrooms. Arrived late, easy checkin. Cons: bed sheets had non-washed pee stains. Had to have housekeeping change sheets. Process of getting sheets changed was quick. Shower has built in shampoo, conditioner, body wash bottle. Conditioner was completely out. Place is pricey and with the gross housekeeping conditions, I would pass on this place next time. read more

I loved my stay here! This hotel is brand new. It even smells new when you walk into your room, which was nice. The common areas are bright and modern and have plenty of seating. Rooms are fashionably appointed with couches, a comfortable modern desk area, fridge/microwave, bed (duh), and separate toilet and bath. The shower stall (no tub) had extra water jets on the wall which made for a really nice shower. The toiletries are quality. Combine this with a reasonable room rate, free breakfast (expanded choices), free internet, free parking, and a free shuttle to/from the airport (take the rental car shuttle to the first stop), and it's a great value! I was actually a little bummed to check out, and that never happens to me as a business traveler! The only downside, and you may not notice this unless you check in at 10 pm like I did, is that there is no hotel restaurant or bar. read more

I would not recommend this place to anyone. I was stuck in Atlanta as my plane got delayed and received a voucher to stay overnight at the SpringHill suites. It was an all around bad experience as the lady at the front desk was extremely rude when I asked her if I could get a room on a different floor. When I actually got to my room I saw something crawling in my pillow on closer inspection it looked like head lice!!! See picture So I called the front desk and the same rude lady told me to come down to get my new key and room. When I came down she did not hand me the key it was tossed at me. It felt like such a rude gesture and no apology was given just a tossed key. Is customer service a dying art now a days? Just because my hotel is comped does that mean that I should be treated like trash. Once assigned a new room it was very difficult to have peace of mind as I didn't know if I would find bugs in this new room as well.. I did not find anything but the experience was already ruined for me. This also gave me a bad impression of the city of Atlanta I couldn't wait to get the heck out of there. I hope management or someone can fix all the issues with this establishment because it's unacceptable. read more

SpringHill Suites by Marriott Atlanta Airport Gateway - A bug that closely resembles lice. - Hotels Near Me - College Park, Georgia

SH like many others - I like them. Great lobby, nice staff, indoor pool, quality fitness room, convenient airport access with the Skytrain, diverse breakfast in an open setting, free wifi The only downside is that there's nothing in the area by way of dining. There's Champions across the street at the Marriott and then the airport dining selections before security, but if you arrive without having eaten beforehand and sans rental car, these are your only options lest you order delivery. read more

What you need to know: You can take the tram straight to the airport, making it super easy to travel. The hotel is on the same tram as the airport and car rental, so you can drop your car off the night before your flight and not have to worry about it in the morning. The rooms are nice as well. You do have to pay for parking. read more

On a recent trip to Atlanta for work, I chose to stay at the SpringHill Suites (got to keep earning those Marriott points!). This is a fairly consistent SpringHill Suites design - when I am not staying at the more 'upscale' Marriott banner brands, I enjoy the SpringHill's for their thoughtful approach to a workstation for business travelers. I checked in and was given a room on the top floor - immediately upon opening the door to my room, I was taken aback by the smell of mildew - almost as enjoyable as the scent of an unkempt men's locker room. I figured it was the room and went down to get a new room. The clerk was VERY kind and gave me a new room and even credited me with a few bonus points for the problem. I happily went to my new room and experienced the exact same smell - at that point, I knew it was the hotel and no amount of room switching would help. The hotel is in a great location for those wanting to stay close to the airport (in fact the sky train stops right at the hotel) and it has all the creature comforts of the typical SpringHill's. Unfortunately, the smell was a bit too much for me. read more

Beautiful hotel and the staff is just wonderful Bianca and Tiffany were extremely welcoming and made sure my friends and I were treated well!!!! read more