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    Advanced Self Storage

    5.0 (1 review)
    Closed 8:30 am - 6:00 pm

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    1 year ago

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    North Van Mover - Small piano

    North Van Mover

    (22 reviews)

    DO NOT HIRE THIS COMPANY!!!…read more I have to move every 2-5 years, and I can honestly say this was THE WORST MOVING EXPERIENCE OF MY LIFE. Normally, I write positive reviews for my movers, but not this time. Unfortunately, my favorite moving company closed down after COVID, so I was forced to find someone new to move my stored belongings from North Vancouver to Los Angeles. I was all set to use PODS, but at the last minute, I found out my storage unit wouldn't allow overnight parking of the POD, and PODS doesn't have same-day drop-off/pick-up. In a panic, I called around to find an alternative. All the good companies were booked (that should have been my first clue!). The owner, Joe, who is a GREAT salesman over the phone, agreed to do the job ALL IN at $8,000 CAD. I gave him a deposit of $2,000 on a different credit card, and he sent me a picture of the receipt via text. We confirmed over text message that there would be two stops in LA: one at my apartment and one at my storage unit. This was even written on the receipt he sent me. Here is what transpired: Joe called me the week before my move, complaining about not being able to take a rental truck to the U.S. and becoming really busy, implying that this trip was getting in the way. He even asked if I could delay getting my things until August, after we agreed upon the date of July 17th, and I had changed my plane ticket to come back early to receive the truck. Upon arrival on the 17th, Joe constantly complained about his workers and let me know that he couldn't find anyone decent. He was slow and inefficient, spending a large portion of his time either answering his phone, making calls, or telling me stories about how feared and revered he was by the border agents or how badass he was when he was in the military (psychological tactics to try and make me feel intimidated). My boyfriend had to jump in and help unload the storage unit and carry things to the truck, or else we would have been there an extra 2-3 hours. After loading the truck, Joe presented me with a bill of $7600 CAD instead of the agreed $6000 CAD, adding $1200 for mileage and gas and $400 for taxes. When I questioned him, he threatened to unload the truck and leave my belongings on the road if I didn't pay. Under duress, I paid the extra $400. On the day of the move: Joe texted me at 6:39 am saying he was 5 hours out but arrived 4.5 hours late at 3:11 pm. He arrived with one other person because he couldn't find another worker with a passport and complained about having to move items himself, which he said he no longer does. Half of the items meant for my apartment were packed at the front of the van. Joe agreed to return to my apartment after the storage unit drop-off with the items he didn't want to find. Inside my apartment, he didn't have any tools to assemble my bed as promised, so I had to provide my own and help his worker, Hammas, while Joe berated him and did nothing. At the storage unit, I ended up moving half the furniture myself because Joe and Hammas were slow and unorganized. Joe stayed in the truck for the first few hours, complaining about how long it was taking. Around 7:00 pm, Joe abruptly decided to leave, citing low blood sugar, and left my furniture in the street, parking lot, and hallway. My boyfriend had to leave work to help me, and we didn't finish in time, resulting in a $100 fine for being locked in the storage facility. I have filed a credit card dispute for not completing the job, abandoning my items, not delivering items back to my apartment as agreed, attempting extortion, and the time and effort my boyfriend and I had to invest to finish the job. Save yourself the headache and find a reputable moving company. North Van Mover is not it.

    North Van Movers made our moving day so much smoother than I could have hoped. The team was…read moreextremely professional - on time, courteous, quick, and treated our stuff with the same care we'd treat it with. We were moving out of a 4th floor heritage apartment walk-up and they didn't have any issues. The owner even stopped by an hour into the move just to make sure everything was going okay. Would use again and recommend to anyone looking for reliable movers.

    Papa's Moving - Rain or shine our movers arrive on time!

    Papa's Moving

    (36 reviews)

    Marpole

    I've hired Papa's Moving for our last 2 moves and I can honestly say that the experiences were…read moreawesome. The highlights: Brent was organized and extremely helpful when I called to book; rates and expectations were clearly set out; the move confirmation email arrived quickly; for both moves I got an ETA call from the movers when they were on their way; the movers (Cody both times, and a different crew with him each time but to a man personable, respectful, well-prepared, and professional) were careful and efficient moving our belongings; the bill was exactly as expected; during our first move with Papa's we got both a friendly guide to our new neighbourhood and help re-assembling a lot of finicky furniture (that was a great introduction to Vancouver!). I highly recommend Papa's Moving. The rates are very reasonable and the service is excellent. It also feels good to support a family company of nice, helpful people that seem to genuinely care about making your move as quick and easy as possible. On my most recent move the guys even gave me a frozen water bottle- it might not sound like much, but I felt like they were looking after my things and me during the move. That feeling is priceless during stressful moving times.

    After having 3 or 4 really good moves with Cody, Brent and the team they left us hanging. Booked…read morethe move 3 weeks in advance. Got the confirmation email the day before. Everything seems normal. The day of they are late. Cody calls at 930am saying they cant come and they have no team, asks if they can come the next day at 9. Sure. I do some juggling of tasks. Next day, NOTHING. No message, NO Call, No reaching out. GHOSTED. Still calling 2 days later and nothing. Left my family scrambling to find fine a last minute moving company that can show up same day. Thankfully we did but it ended up costing us probably an extra 300 to 500 dollars. Stay away DO NOT USE

    Edgemont Moving & Storage - Edgemont Moving Truck

    Edgemont Moving & Storage

    (15 reviews)

    Hi, we need to move out of our house in Pemberton Heights before October 31st. To a storage. our…read morecontractor, Mr. Blake Burgon suggested that we should use your company to move and store our furniture as he had used your company himself and was very satisfied with your services. We must move out the furniture for the the contractor to start the renovation on November 1St. Could you please send me some information such as, if you have storages available to rent? How large? How much a month? Location? What kind of ventilation? Etc. Do you have movers? How many men? How much? Etc.? what kind of other services if any you provide? We have few memorable's that should be handled carefully. We also have a Sleep Country adjustable bed. Do you move this kind of bed or should I ask Sleep Country to send their own movers to move the bed? My phone number is 604-986-3765 Most of our stuff are professionally packed. We have two bedroom furnitures which need to be packed and moved with us to the new apartment nearby. The rest goes to the storage. Thank you, Guity Shafizadeh 604-986-3765

    I hired Edgemont for a move to Calgary, based on Melanie's quote and a recommendation from my real…read moreestate agent. She estimated about $3000 which was about what they finally charged. What she didn't tell me was that that was only their charge, and that it did not include their associate's charge, so that when the truck arrived in Calgary I was presented with another bill for about $10,500. A very deceptive scam, so if you use them, be careful.

    Advanced Self Storage - selfstorage - Updated June 2026

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