I dropped off a runner to be cleaned. I was helped by a young man named RJ. He helped me…read moreimmediately and I was in and out very quickly. The price for the cleaning was less than what I was quoted, that was a nice surprise. RJ was helpful with giving me quotes for other rugs I will bring in. He was extremely pleasant to work with and an asset to the company. I'm sure I will be pleased with the results because saw the results of a friends rug last week who used this service.

Definitely looks better but thought they moved furniture. Apparently they don't so some areas…read moreweren't done. Carpet is way more sopping wet than I expected. I thought the vacuum would suck up more than it did. 15 min after leaving the above review (with 3 stars) on their google page I recieved a call from General Manager Adan. He came to my house another 15 min after the call and put up a big industrial fan to help with drying. He also offered to have a team come back to move furniture and clean. I declined. Customer service goes a huge way with me and I was impressed with how they wanted to resolve this and how quickly.

DLH Properties has used Advanced Concepts Carpet Care services for many years. They are promptly…read moreschedule cleaning services that meet our needs. We really appreciate the excellent service and professional way they take care of all our carpet care needs.

A job well done. Advanced Concepts made our carpets look like new…read more Thank you, Jean and Jake

These guys were great - they came down to our place in Ithaca and cleaned our dirty, nasty rental…read morehouse's air ducts. Our landlord is one of those guys who thinks they are DIY Kings and the house was a holy hot mess of a disaster. Chris and Scott came, spent four hours cleaning the ducts and showing my husband little things that may need to be done to boost the longevity and productivity of our house's internal workings. They gave my husband tips of what is and is not permissible per building code and were so very friendly and helpful! We turned on the heat and it works great and we feel a lot safer with the ducts cleaned!

Scott was nice and very professional. He called before he came. Did they job well and even wanted…read moreus to hear what was being taken out of the ducts. It was not an all day process which was great. We will call again.

Jonathan, the owner of Solely Clean, responds so quickly, sets up the appointment, arrives on time,…read morehis pricing is very fair, does great work and is the very kindest person with a wonderful crew! I could not have asked for anything better. I had him twice now at my parents house. Many Thanks Jonathan & crew!!

Great service, super responsive, and they did an excellent job! Definitely recommend!read more

I never thought I would write this. We have used Quality Carpets for years! When their son Kevin…read morewas performing the work or overseeing the work it was awesome. Now, wow, run! Poor job, big hurry to be done contributing to the poor job. Stain they worked on was worse when it dried than when they arrived. My wife had to chase after them, in such a hurry left equipment and their cell phone! Seriously, proof of a big hurry.

I loved this company! My usual carpet cleaner had a machine breakdown and had to cancel. I called…read morethese folks at 4:30 in the afternoon to see if they could fill in for my normal guy. They came the next morning! They were friendly, kind, professional and did a fantastic job! My carpets look new and beautiful! Thank you!!

I called this business for water and mold damage clean up. Mike (Owner), did not seem to know what…read morehe was doing, so I talked to some other specialists which reinforced my opinion. I found out too late that he had purchased this business only a few months prior to my call for help. When I presented Mike with what I'd learned was the recommended (and logical) protocol for this type of work, he refused and left me with additional damage and contamination which made me extremely ill. I was billed for work/services; not completed, did not approve, explicitly told not to do, as well as those not performed at all. I feel that my home and my health was violated!

They were hired by Allstate to remediate a water tank break in my basement. The people that…read morehandled removal of the contents did a good job. Don't ever allow them to do construction work in your home. They took forever to get anything completed and then ripped us off for work that was not completed. The were paid in full from Allstate and only completing part of the work. After verbally agreeing they owe me money, they refuse to answer phone messages and letters demanding the payment. The are ripoff artists and now I'm forced to litigate to get the money back. Don't ever hire them!!