I wish I could give her 10 stars! She is an amazing doctor and person! I was so tired of the…read moreregular healthcare model. I wanted one doctor that took care of everything, that actually knew me. The direct care model is exactly that. Low monthly fee, direct access to your doctor via phone, text or email, and next day appointments! One appointment at Medexpress would cost me $250 due to my high deductible. Now I never have to go to an urgent care ever again!

From the owner: Dr. Natalie Gentile (she/her) is board-certified in both Family Medicine and Lifestyle Medicine…read more She is a proud Pittsburgh native from Mt. Lebanon and is grateful to serve the community through the direct primary care model. As an attending physician at Mayo Clinic in Rochester, MN, she saw that the current primary care model in the US lacks continuity, access, and time with patients. Therefore, when she moved back to Pittsburgh, she opened Gentile Family Direct Primary Care, and is now a co-founder, with Dr. Kirsten Lin, of the Direct Care Physicians of Pittsburgh.

The doctors and nurses do a good job. Unfortunately the front desk receptionist is TERRIBLE!!!…read more She is passive aggressive and not helpful when the task is not easy. She asked me to sit in the waiting room until the doctor had time to see me. Then after 45 minutes waiting she came out and said no one could talk to me and I would have to make an appointment to just talk to anyone. There was NO ONE IN THE WAITING ROOM BUT ME BECAUSE OF THE RECENT SNOWSTORM. I suspect that she never made the request!!!!!! She was so mean and disrespectful the entire time. I still do not have a resolution to the problem. THEY NEED A NEW RECEPTIONIST FAST!!

This is the only office that I've ever gotten blood drawn where I didn't pass out. I'm sure it's…read moreall in my head, but the guy who was doing the blood drawing is so silly and fun that it really set me at ease. You can get same-day appointments fairly often, if you call the 1800 doctors number they tell you about.

I went to Dr. Levine as my pcp and gyne for a couple of years…read more When I was having regular migraines out of the blue, she said she didn't know why, and said they probably weren't migraines (they were localized headaches with an aura and vomiting). She prescribed me an antidepressant, with no other follow up to try and determine the cause. I didn't like the drug, so I tapered off of it. At my next appt, she just shrugged her shoulders and didn't offer any other tests or solutions, than to say it might be an allergy. (After about 2 years, the migraines stopped as suddenly as they started.) I had a mole removed that she said she wasn't going to bother sending for biopsy, even though it had become itchy and reddish. Then the kicker was when I went in after having menstrual spotting every day for over a month. I told her that my periods had always beem highly irregular (I was in my late 20's at this point) and that despite not using an sort of birth control regularly, I had never gotten pregnant. She said that it sounded on paper like PCOS but that she wasn't going to test me for it because I don't "look like" I have it. Then she said I probably can't have kids, and that's that, and sent me out thw door to schedule my next routine appt. I did not schedule another appointment. A couple of years later my husband and I started trying to have a kid. I skipped the ob-gyn and went straight to a fertility specialist. Not only was I immediately diagnosed with PCOS that I've likely had since puberty, but the years of not being diagnosed and treated for it had lead to a precancerous endometrial growth. The best thing I ever did for my health was to find a different doctor.

Never did I think that after moving from the medical mecca of Boston would I find better care in…read morePittsburgh. However, Dr. Levine is an engaged, patient physician who took the time to look at my health carefully and holistically. She takes a measured approach that I really liked, taking my concerns to heart while not pushing me towards unnecessary diagnostics. Really top notch all around!

Previously Dr. Wong helped get to the bottom of an underlying problem which was missed by other…read moreDoctors. He's very thorough, yet streamlined in process and costs. Today he was able to help me with a virtual visit. It was so easy, Dr. Wong is great at communicating options and treatment plans, working with you. If you need labs, he'll order them or if you like, email you directly. If you have insurance, and choose to use it for the lab, that's fine. Or he can set you up for a discounted rate! Go see Dr. Wong on ihealth!

Walked in on a Saturday morning, got out with a diagnosis and prescription 30 mins later. Efficient…read moreand affordable! Only minor issue is, you can kinda hear people talking in the doctor's room while you are in the waiting room. Patient's privacy could be better.

Dr. Lobur has helped my daughter's asthma symptoms as well as her overall health more than any…read moredoctor over the 8 years of struggling and trying many physicians and medicines. He and his staff go above and beyond for their patients. I highly recommend Dr. Lobur. He truly has changed our lives!

From the owner: Functional Medicine is an evolution in the practice of medicine that better addresses the…read morehealthcare needs of the 21st century. By shifting from the traditional "disease-centered" focus of modern medical practice to a more patient-centered approach, functional medicine addresses the whole person, not just an isolated set of symptoms or diagnoses. Functional medicine is uniquely suited to uncovering and correcting these "root causes" of chronic disease with the ultimate goal being to prevent and reverse complex medical conditions - thus answering the question of WHY. Through our highly personalized functional medicine approach, we help heal on a deeper level by cultivating wellness and properly tending to symptoms in order to uproot disease and harvest lifelong vitality.

Dr. Xia came highly recommended from friends who have seen her for years. Much like the other…read morereviewer, they very specifically mentioned that she is "very thorough", which I thought was hilarious since it made me think of the Big Lebowski. Anyway, my experience with her did not live up to the high praise. It was, frankly, horrifying. I was surprised when I got there, the office was a bit of a mess, but it's a family practice so I guess there are frequently kids in the waiting room. The nurse or PA who took me back was incredibly brusque, and just gave me a sort of odd look when I tried to be friendly or make a joke. Once we got into the exam room, she was even more unfriendly, snapping at me when she couldn't figure out how to input something or another into the electronic medical record. I was, at this point, already feeling tempted to walk out, but I moved to PGH recently and needed a new PCP. Dr. Xia was friendly at first. She asked a lot of questions about my medical history, my family's medical history, etc. But after going through all of this and giving her honest answers to her questions, she became agitated and expressed displeasure at the fact that I take a particular medication - one that has been prescribed repeatedly for me over the years, by multiple physicians. I was taken aback, and asked her to explain why she thought this particular drug was so bad (if it's bad, I obviously don't want to be taking it) and at that point she actually started yelling at me. It was like being berated by an angry parent. I was completely taken aback and on my way out expressed to the receptionist that this was the worst treatment I'd ever received from a physician in my life. I was close to tears while waiting for the bus to get me the hell out of Squirrel Hill. I have yet to send a complaint to UPMC but I need to. I just can't imagine ever treating a patient that way. I would never recommend this doctor to anyone.

Dr. Xia has been my doctor for several years and she is fantastic. She is thorough, my visits with…read moreher never seemed rushed, and over the years she has taken the time to get to know me and my medical history. She is the best physician I have ever had. In fact, she is so good I've recommended her to my family members and friends.

Dr. Abrams practices out of UPP Family Medicine on Wilkins Avenue in Sq Hill…read more Assigning a practice a number of stars is one thing but you should know that I trust Dr Abrams enough to have recommended him to SEVERAL of my own friends. In fact, he just delivered my friends baby boy this past summer! I like UPP Family Medicine bc it is a one stop shop for me in terms of medical care. There are four dr's at this practice, and while they do general family medicine they also do ob/gyn care and Dr. Xiao is my gynecologist and she is FANTASTIC. She's got the best bed side manner, my visits with her never feel rushed and she takes time to answer my questions, and (look away boys) she is a fantastic gyno and her exams are FAST AS HELL. Everyone hates their yearly exam. Dr. Xiao is like a ninja. By the time you start thinking about how much the exam sucks, it is over! Dr Xiao is also the first physician I've ever had to call me just to see how I was feeling and ask if I had any questions about or problems with a new medication I'd recently started to take. If you know anyone who is looking for a new physician, I cannot more highly recommend UPP Family Medicine. This practice is not just 5 stars good, its good enough that I recommended it to my own family members and friends. It's easy to get an appointment, the location is convenient, the staff is friendly, your appointments will not feel rushed and you will receive proper, thorough medical care. (also all the magazines in the office are new, nothing is worse than having to read through a two year old copy of Family Circle)

I have never been more pleased with a doctor's office. Dr. Dugan works at Squirrel Hill family…read morepractice. She came highly recommended and I'm so grateful that I listened. She's personable and has amazing bedside manner. She doesn't rush you and makes you feel at ease. She's respectful and listens to all of your concerns. I've never had such a good experience as an adult with the doctor's office. If anyone is looking for a new PCP. I recommend going to Squirrel Hill family practice and scheduling with Dr. Dugan.

Dr Dugan lacks empathy and humanity. For her attending to a sick person is of less importance…read morecompared to attending a game. I got an appointment with dr Dugan fortunately because someone else cancelled theirs..I reached her office few minutes late and she refused to see me just because she had to go out for a game. I requested several times that I would be very quick to telling her my problems but of no use as for her a game was more important than a sick person. The staff told me that there is no point asking for another appointment because there is no availability for next two months with any doctors in their facility. This is so sad that it takes us months to get an appointment with a doctor..it doesn't matter how much we have to wait for a doctor but when it comes to us we are purly on their mercy...

Since Dr. Barry Segal left ( an outstanding Dr.) along with other Dr.s , the office went to…read morehell. They totally re-regimented all of my meds Ive been taking for years with great success, and tried to put me on meds I've tried and eliminated with Segal, that did not work. All new Dr.s ,and they let you know where the door is if you disagree in the slightest with their decisions.

i would give this office a rating of 1. their attention to…read moreme has been routinely very poor . they are late for appointments, cannot refill a prescription correctly, do not return my phone calls in a timely manner or at all, make billing errors and do not make necessary corrections willingly. it takes several calls to this office to get anyone's attention . they do not feel it is important to review test results with me , even after 2 reminder calls and 4 days waiting . i think that this office has done a very poor job for me and i will not be returning again dr marielle williamson-rea has not returned my call back requests , even after 4 days and 2 reminder calls to the office manager . extremely disatisfied