They keep calling me for a car damage on a leased car from about 7 years ago. It is a scam, and their people who call are rude, the woman started yelling at me. Hey lady, get some training in manners. read more

Careful, these people are crooks that call and try to get your personal info such as your date of birth or address saying they have that info and just want to confirm. They don't really have anything and try to bill you fraudulently. If they call you, tell them to bill you at whatever info they have and don't tell them anything. read more

What a crazy company. They don't take credit cards for payment and only checks. After they send you a letter showing that once paid, your debt is taken care of, they continue to harass you by calling you continuously on the phone. I mean, you gave me a deadline to make the payment, so if that wasn't an acceptable date for you, then you should have given me another one. Don't call me 10 times BEFORE the date YOU gave me to tell me about the collection!!! Great job Hyundai using this company. Good to know that I'll never buy a car from you again! read more

I receive phone calls from them every single week, asking for my boss. Sometimes a woman, other times a man. When I ask what the matter was in regard to, they couldn't provide me a valid answer. Can't even leave a message and call back number. Then started asking me for my name. Why? I am leaving this here right after I've received a call from Tony. It's not that hard to leave a message with me, instead of saying they'll call back and hang up. If it was of a personal matter, my boss could easily be reached by cell phone. Really annoying. read more

They are a fly by night collection agency. Do your homework know your rights and don't be pushed around by them. They are threatened by knowledgeable consumers. My advice to anyone contacted by a collection agency is to: Answer the phone and immediately inform them that they do not have your permission to record you and hang up. The longer you stay on the phone the more you are being and agreeing to be recorded. Most states have single consent recording laws. If you are in New York and they call you, they are in NJ so the only person on the call located in NY is YOU. They need your permission to record you, just say " I'm sorry I do not consent to be recorded" and hang up. Spend the few dollars at the post office and make sure you at least pay for tracking. Courts will allow delivery tracking and no signature as proof of delivery, trust me they aren't investing the $6.00 to make you sign, you dont have to either..... The absolute #1 advice EVERYONE should know is while any collection agency will offer and want you to take a settlement, you are going to still pay a lot of money depending on how much the original debt is. If you owe let's say $10,000 and you settle on half that and pay $5,000, you are NOT close to done.... the original company is going to file that other $5,000 with the IRS as a loss and guess waht???? the IRS is going to come after you to pay full taxes on that money, as income. This is critical to anyone in say low-income housing, food stamps or any other government program. If you make $25,000 a year, that 5K you thought was a break could screw you far worse... take your chances in court, don't agree to a settlement. Consult an attorney, or accountant if you question this.... its the one thing no one will tell you until you ask. While technology and consumer protection laws, have progressed the mindset of the debt collector is still 1980's. They think consumers are too lazy to do homework, they think you are hiding under the bed in fear of them. Truth be told in court they have to do all the work, you just have to show up and deny owing anything... read more

If I could give them a zero I would. They are the worst they annoyed me every single day while I was away on vacation and even instructed them that I wouldn't be back for a week. This was due to an auto loan in which my father was the original signer and I was the cosigner. He had died so they came after me. Currently they are saying that I owe more money than originally was negotiated. read more

Very unprofessional, they are trying to get your personal information over the phone without wanted to disclose who they are or what they want. read more

These people call me at work and home every day. They start off by telling me that the call is recorded for training purposes, as if they are a legit company. They need to speak to me about a personal matter, but they have to verify my address. I tell them what address do you have and I'll confirm if it's true or not. They don't answer. They say they have sent me letters about this matter. I asked them what kind of company is "SRA Associates"? She wouldn't answer that question. What does "SRA" stand for? I ask them what personal matter are they calling about? They won't answer unless I give them my personal information. I tell them I have no personal matters with anybody and stop scamming. Then I hang up. read more

If I could go lower on the rating I would. Their representative called me early in the morning. His condescending and rude manner immediately turned me off. He would not give me any information on how he received my phone number other than it was passed on to them by someone else. The debt and call came to me though the debt belongs to another person I know. This is not her phone number nor has she ever lived here. A detective agency should have done their research better before harassing me. The representative's supervisor was no better. This agency is obviously so incompetent they have to resort to unethical means to contact the real person they are searching for. If I ever needed a detective agency, I would not ever choose this one, nor should anyone else. read more

I wish I could rate lower than one star. If you're ever contacted by this agency. And they're telling you that you owe money on a debt that you've tossed out the window because you assumed it was finished. This company somehow gets closed account information and will make up a scenario to get you to send them money. Don't fall for their scam ASK FOR VALIDATION.!!!!! Don't get twisted and get your hard earned money stolen. The FBI needs to shut this shit down read more

I was contacted by SRA Associates for collection efforts on a bill from an auto finance company. It came as a complete surprise to me, as I had thought the situation was resolved with the dealership, when we received the bill in the first place and had called to figure it out. We had been told it would be taken care of. Tina, the representative, was more than professional, kind, and informative. She explained exactly what the bill was for. When I told her that I would need to contact the car dealership, she told me exactly what I needed from them to resolve the situation. While the dealership several times acknowledged that they were at fault and would need to fix it, they did not. At all times that I spoke with Tina and the other representatives from the company, they were polite and respectful. Tina went above and beyond not just trying to collect the debt, but to resolve the actual situation. She helped me call the dealership and spoke with them several times herself, where the told her that we did not owe the money and that they would resolve it. She has been assisting me with this situation for over three months, and even if we ultimately end up paying the bill and then recovering it later from the dealer, it has been very easy working with SRA and as my first experience with a bill collector, it's been very positive and non-stressful. Nobody wants to be contacted by a bill collector, but I truly found they were just interested in solving the problem, not harassing me for money I didn't owe. read more