Joan is amazing. Her company has been managing our home for the past year and has been highly…read moreresponsive and quick to act whenever our renters have had a major issue or repair with our home. She's a great communicator and will contact us (the landlords) whenever an issue comes up. She's proactive in either getting issues fixed or recommending service companies for repairs. She's also very pleasant to interact and work with. I highly recommend Joan and her company.

Joan was absolutely excellent at taking care of my property and managing a tenant issue while I was…read morein another country. Took care of everything and I came back to a well maintained property. Thank you!

Just came back in town and met with Marwan quickly for another property we would like to sell or…read morerent out. He gave me all the pros and cons with his unbiased suggestions - not the things you can Google or get from a pushy realtor. Love the fact that he not only provides me with some guidance based on the local market, he also made my rental property a fuss free experience. Worth every penny!!!

This review is long overdue, but Marwan and his team have absolutely been the most outstanding,…read moreprofessional, responsive, and available people you could want to work with. My family had to deal with some unforeseen challenges and Marwan was there every step of the way which definitely put me at ease. If you have any questions or concerns they are dealt with in a very timely and respectful manner. I could not recommend Marwan and his team more. Thank you!

I contacted them for a roofing job, they cane out were very reasonable and professional. 10 out of…read more10 definitely would recommend. They will be doing some more work in the very near future

From the owner: Expert renovation services including kitchen and bathroom remodeling, flooring installation,…read moreExterior painting, Interior painting and complete property upgrades. Certified in concrete and asphalt inspection. We also do Roofing and Siding

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Andrew & Maddie are absolutely amazing to work with. They are both very patient and have excellent…read morefollow-up. I highly recommend them if you are looking for property management or to find an apartment. I would have given them 10 stars but the system does not go that high.

Terrible propert management . They prey on young students and keep security deposits . They charge…read moreand keep deposits and blame students for damage that is preexisting. Apartments are in crap condition to begin with . Do not use them . Look elsewhere .