Rick is one of the most honest people we have ever dealt with in relation to our vehicles. We…read morenever worry when we leave a vehicle with him and we are always happy with the results. Brenda H.

Awesome car repair shop, I had an issue with my power steering pump, I originally got it replaced…read moreat Canadian tire. About a month later I was having issues with my steering again so I took my car to Ricks Auto Service. They found the issue, called me and told me my best option would be to take my car back to Canadian tire because this issue should be covered under warranty, Ricks Auto Service didn't even charge me for the diagnosis of the problem. After this awesome experience I decided to bring my car back for other repairs I needed to have done. 5/5 stars for sure, great service and amazing staff!

Invaluable assessments on several vehicles I was looking at buying. Very much trusted and respected…read morefor their knowledgeable opinions and fairness in prices. I have recommended their services on several occasions and all have been very satisfied.

The only reason it gets a star, is because 0 stars is not an option. I booked an 8:00 AM…read moreappointment and by 2:00 PM, my vehicle still hadn't even been brought into the shop. There was zero proactive communication -- I had to follow up myself, only to be told there were "a few hiccups." In the meantime, I lost 6 hours of work for what ultimately amounted to NOTHING. When I raised the impact this had on my day and income, the response I received was: "We apologize. There's nothing else we can do." That response says everything. No accountability, no attempt to make it right -- just a complete disregard for a customer's time. If appointments can't be honored, don't book them. And if a business causes this level of disruption, the bare minimum should be taking responsibility and offering a solution. With new ownership in place, this experience reflects very poorly on how the business is being run. I won't be returning, and I would strongly suggest others think twice before trusting this shop with their time.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

Contacted Mar automotive to have a van I was interested in buying inspected before purchasing and…read moreshipped out to an other province. They looked over the van but didn't bother with the full inspection because it was in such poor shape that it would not pass any out of province inspection unless 8k of work was completed. They also did NOT charge be for this service! They saved me 1000's of dollars in repairs after the seller assured me the van was running great, no problems and would be good to drive across Canada. The take away here... 1.Never Buy a vehicle without having it inspected 1st. 2.Never trust the seller, people can not be trusted nowadays! :(

Arnaud just does what needs to be done. No long stories. However, he explains everything he's doing…read moreand why if you ask. We had him renew our front breaks and he found that one bearing (that holds the wheel in place) was busted. He fixed it in a timely manner and stayed within his estimate. It's very convenient that you don't need to drive somewhere, but you can keep doing your business while he's repairing your car. Or watch him if your interested :)

Always helpful and offer great service for my 2 vehicles. Nothing unnecessary is recommended or…read moredone and they vacuum off the mats too!! Kevin and his staff are always friendly and helpful. Thank you.

Just had one of the best phone calls I've ever had with my mechanic. My truck is in perfect…read morecondition after a scare and the bill is below $1000.00 bucks. Most wont understand this unless youre a diesel owner but I really had someone watching over me today. Thanks to big kev's nappa autopro St.Albert and Frank the shop manager. Been going to these guys for over 6 years and have never felt ripped off or beengiven bad advice. Honest guys with professional services.

Mitch and Anthony have taken excellent care of my vintage 1997 BMW since my husband passed away…read more They are thorough and detail-oriented, and always try the most cost-effective route first. I trust them with all my vehicles and would highly recommend them, especially if you are a not a car person. Where other mechanic shops might take advantage of young women who are not car-savvy, Jass Auto takes particular care to explain everything and send them safely on their way with reasonable cost.

No response for service request. Nor did they bother to tell the reason. It makes you wonder if…read morethey really want your business or just ignore you for some reasons.

Updating my review…read more Still coming to Chase and his team at Gate Avenue Service - I think we've brought 4 vehicles here now over 10 years. First and most importantly, Chase and his team are honest and hard working. They are extremely busy but always make time to diagnose and give second opinions. They have saved me money and given me solid advice multiple times when dealerships were leaving me astray. Most recently Chase and his team helped me to advocate (aka fight) Hyundai to get a replacement on my engine. Chase provided me all the documentation that Hyundai required not once, but twice, and in paper and in e-mail after Hyundai "misplaced" it. Chase did both of these requests same day. Chase has seen me at my worst (in tears) completely overwhelmed with car stress (and I don't speak car) and also completely flustered trying to explain what felt off with my vehicle when I seriously was not describing it well. The team at Gate is always courteous and treat me and all the customers I have ever seen with respect. The only limitation or downside with Gate is that they are really busy - and for good reason! So you may have to wait a bit for an appointment but they will always treat you right! PS They offer a program to store your tires for you! I always buy my tires and extra rims from them and they store them for me in off seasons. PSS they are located right behind Petro Canada on St. Albert Trail

February 25,2026 review:…read more My wife and I have been bringing our cars for repair, summer/ winter tire switch outs/ storage to Gate Avenue Service in St. Albert for 5 plus years. So I am comfortable in providing an honest and reliable review of this business. All of our dealings during that time have been with this company's first point of customer contact, that being Chase, the Manager. Chase has mastered the art of making clients feel welcome as soon as they enter the premises. I can easily say that Chase has provided top notch,first class customer service to us. I know my wife appreciates always being treated in a courteous and friendly manner. The quality of repair work is at a high standard and the prices are reasonable. I highly recommend bringing your vehicles to Gate Avenue Service.

Brought Mercedes in for an out of province inspection. They…read morefailed inspection noting a new steering box $2243 and new valve cover gaskets needed $ 472. Brought to Mercedes shop with their quote and both items were not required. They (mercedes) showed me clearly the leak only caused by breather cover gaskets. I will fix gaskets with $75.00 materials (Sealant and NEW HOSES ) and 2 hours labour. If I accepted their quote and proceeded not sure what would have happened.....

The level of quality service at Trail Tire is exceptional. I took their advice and put Cooper…read moretires on my Wrangler - a good choice at a fine price. Today, I took in a cargo trailer tire that had slipped off the rim, due to years of storage. I was in and out in five minutes - with no charge. I'll definitely be returning for my tire needs in St. Albert.

I have been with Al and his team for over 10 years. His team keeps my cars on the road with quality…read morerepairs and you get what you pay for. He stands behind his team and the repairs that they complete. He always squeezes me in when I am in an "emergency mode" with my car. Al goes the extra mile to make sure the repairs are done right and that I am not stranded without my vehicle. A phone call usually follows to make sure that you are satisfied. There are other shops that have opened up lately in St. Albert but I am staying with this one. Signed a satisfied customer

From the owner: Voted #1 Auto Repair- express lube oil change, suspension, brakes, fluid flushes, transmissions,…read moredifferentials, Tires, Warranty approved, AMA Approved Inspections