I had occasion to check the Yelp reviews for St. Andrews Apartments - just curious - and I was appalled at what I found. So I have to speak up: I have lived at St. Andrews for fourteen (14) years and that fact alone should say something. NO ONE would live in a place for fourteen years if they weren't happy. And I'm happy. During that time, the rents have climbed, but they are still in the range of other apartment complexes in the area. (and you can't throw a rock without hitting other complexes - We're surrounded by them!) Over the years, I've had lots of occasions to interact with the staff. Personnel have changed many times, but they have always been personable, friendly and, above all, helpful. And believe me, I can be as cranky and grumpy and hard to please as any other old man. ("Stay off my lawn" - you know what I mean.) I've had a few issues that required the help of the Maintenance guys - usually small things (weather stripping peeling off the bottom of a door, florescent bulbs needing replaced) and they've always been taken care of promptly. I had one major issue (in 14 years!) and that was a terrible bathroom plumbing problem (gag) that, again, was taken care of right away. Over the years, I've had several neighbors in the apartment above me, and maybe I'm just lucky, but I've never had a problem. I hear them sometimes, but the noise level is typical for apartment living and better than most. It's important to say that I do not work for the company that owns this complex and I receive no special treatment. If my rent was ever late, I'm sure I'd be penalized. If I had someone move in with me, I'm sure I'd be charged. Still, I'm happy. If you are reading this, please note that most of the reviews here are YEARS old. And some are really petty. (Of course the staff comes into your apartment. Would you prefer to change your own furnace filters rather than having it done for you? Would you rather chase bugs around or have pest control provided? Tennessee = bugs) And the staff ALWAYS warn you days in advance when they'll be coming in. Living at here is a pleasant experience and if you are looking for a nice place to live, consider St. Andrews. Smoky read more

The office staff is incredibly kind and helpful. The activities and events that they regularly have there have always been one of my kids favorite things to do! read more

To begin with the staff is disrespectful and always looks at you with an annoyed face whenever you report a problem with the apartment. i've had several issues with my dryer throughout the months and reported it to the office and many times the staff has came and looked at it and done absolutely NOTHING to fix it and as I said always looks at you rudely/annoyed. My daughter had a problem with the staff about them kicking her out from the pool for not having a pool pass since she lost it but they know she lives here and I was not home to go and sign for another one she was picking up her stuff to leave and one of the staff members yelled at her and even opened the door for her to kick her out she felt uncomfortable with the attitude they were giving her. In conclusion should get better staff. read more

The community is nice. There is always some kind of community social and the environment is peaceful. If your looking for an apartment don't be sure to speak with the ladies at St. Andrews read more

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Well... where should I begin? When I first moved in my dishwasher was filthy. They came to clean it the next day to the best of their ability. Just to find out the dishwasher did not work. It took 2 months of them playing with it (which ran my water bill up because they constantly would come and run it even though I told them MULTIPLE times it did not work and that I needed a new one) so after months of trial and error it was finally replaced. My upstairs neighbors are louder than the circus. I have lived in an apartment before so I know that it will not be completely silent always... but there is constant running, bumping, SCREAMING, jumping, dropping etc. I have spoken with my neighbors myself and asked them to please be aware of the noise they make and to be considerate of their neighbors. That lasted about a day. Personally, a family with 2-3 kids should not be living above anyone let alone a single woman with no kids. Lastly, after only 3 months of living here my apartment was broken into. They got a flat screen, MK bags, fur coat, MK coats etc. I am completely fed up at this point. The leasing manager came to change my locks and told me that this has "NEVER happened before" which did not ease my mind at all! It honestly made me feel worse! I am new to this city and state and don't know anyone here for it to have been a malicious act. They have cameras but apparently they only face the front. My apartment is in the very back and on the ground floor. I no longer feel safe or secure living here. I went to the leasing office and asked if I could be transferred to a new apartment on a top floor that faced cameras. The manager, seeming very annoyed might I add, told me I would have to reapply to see if I am approved (mind you... I just moved in 3 months ago) I would have to pay the "current market rate" for rent which was increased by $100, as well as pay a $400 transfer fee. Absolutely ridiculous. She had no sympathy or compassion AT ALL. I honestly just can't wait until my lease is up. Oh, and the pool has constantly been getting closed for weeks at a time and it's literally summer. They say that it is for "maintenance" but there was a recent news article stating that a lot of pools at complexes like this one have been getting closed due to health and cleanliness issues. So there's that. It's only open for a certain amount of weeks and we're losing so much of that at the peak of the summer. So ridiculous and not worth the $1500 I'm paying. They certainly put up a good facade to get you in the door though. read more

I was extremely disappointed with my time spent at St. Andrews. The walls are very thin and I had a problem with hearing my neighbor snore through the night. The neighbors below also said that they could hear everything we were doing. I extremely disliked and felt uncomfortable with how many times they would enter the apartment for various reasons. I understand they need to spray, change filters, etc. like any apartment complex, but they went overboard. Their water system is horrible. It always smelled like sewage, which was very unpleasant when we wanted to leave our windows open. The entire time we lived there we weren't troublesome. Took very good care of the apartment & hired someone to clean the apartment after we moved out. St. Andrews apartments then decided to let us know our notice was late (2 days) for the 30 day notice and they would be billing us for another month. We left our apartment 2 months BEFORE the move out date because of medical issues. They showed no sympathy, kept our deposit and even tacked on more. They're currently attempting to sue for the money, which is over $3,000. I would never recommend anyone to live there & have warned numerous friends. read more

St Andrews Apartments in Murfreesboro TN is located right off of I-24.. and while being very easy to get to is also centrally located to many restaurants, grocery chains, banks and shopping facilities.. I moved into St. Andrews after relocating from KY back in 2015 and I love the facility .. I feel that it is very well maintained, reasonably priced, has a very gracious staff and overall the apartments and the grounds are kept clean and tidy.. Even though I can only speak from my own experiences.. I have never once been disappointed with anything.. Of course living in any apartment every once and a while will have some drawbacks such as noise from the breezeway.. limited parking .. etc.. however I am happy in building and with my neighbors .. If you are someone that is looking in Murfreesboro for an apartment.. feel free to give my name K. Cummings to the staff as I think you will get a discount for a referral.. also please feel free to reach out to me with any specific questions you may have.. I've been a freelance writer for Yahoo for years, I'm a published writer and also a blogger posting reviews on services.. my blogs are listed on Google feel free to visit them as well.. read more

If I could give them zero stars then I would . I hate these apartments. They suck completely. The staff in the office and maintenance is rude and unprofessional. Customer service is horrible!!! They try to charge you for everything like dog poop but won't even pick up the trash that lingers around. Don't bother moving here. read more

Wonderful community to be apart of! The grounds are well kept. The office staff is friendly and helpful. Maintenance is top notch. I would recommend this property to anyone looking for the perfect home sweet home. read more

We just moved out into a house....great location and the people in the office were pretty cool....my kids loved the playground, and while you could hear the neighbors above its an apartment. What do you expect.....most quite apartment complex I've ever stayed in....the prices may be why. Most college students may not be able to afford the higher rent but for a young family like our with early bed times it was great as there was no loud music in the parking lots and never heard loud parties. Worth the $ for a family. read more

Here is my termination letter to this awful complex, I won't attach the pics... Good Morning, We will be exiting St. Andrews by the end of our lease, January 31st. This is due to the following reasons (these only date back to September 2015): 1- We still have bed bugs. Kirkland's told us that one treatment would work. It did not. Kirkland's scratched up my bed frame, no resolution yet. Issue was reported in a timely fashion. They damaged the floor in the laundry area, as well as the dryer. Your office did not even receive documentation that it was safe to go in! $500 for that? I have not been given an update as to Kirkland's visit on the 8th. Was anything found? Was anything sprayed? 2- The issue with the human waste backing up into our master bath that I had to clean up. Yes you did accomplish getting the floor cleaner to come out and clean the carpet, on December 7th due to the maintenance guy tracking it into the bedroom. However, given the fact that the issue started on December 3rd, and the office was notified on the morning of December 4th there was ample time to prevent this issue. Beginning on the 3rd, when running the washing machine, dish washer, the other shower, etc., the master toilet would fill up and overflow. It was presented on the 4th because I understand that it was "not an emergency." This was not recent waste, it was a build up of previous usage. We contacted the emergency number twice Saturday night due to the heavy volume of overflow, approximately 6 gallons of crap! Fortunately, the maintenance guy came out on Sunday and stated that whatever I did fixed the problem. Unfortunately, he was a jerk to my wife during Saturday night's phone call and on Sunday. Luckily he did not speak down to me as he did her. As a side bar- Jennifer, giving me the excuse that Linda did not know the severity is completely unacceptable. She did see photos. "Not an emergency" turned into a health hazard. Fortunately, I did not post these pics on social media nor contact the health department, nor contact a news station. 3- Going over a week without a washer, having a washer was a selling point for us. Granted, we were credited $50, but we had to hound the office for 2 weeks. 4- In September, I had to change our air filter. The air filter that was in there was packed with dust and stuff. Fortunately after I made the complaint and showed the filter to the staff member, over the next couple of days air filters were changed in the complex. 5- The compactor is constantly broken/full, this has been on most weekends. Not something we want to look out our window at. 6- We pay rent on time month after month. The quality of service over the past 6 months has been completely unacceptable. And we are not the only family that has had unresolved issues. Excuse after excuse as opposed to quality results across the board. I am attaching pictures taken just this month. As you will see, they are all date stamped. I have numerous other photos and can go on and on with this. Unfortunately, I do not have access to my wife's email from reporting the bed frame and had to take new pictures. Update: Wife called and spoke to Jennifer. Jennifer outright, bold faced lied about the pest company Kirkland's. These people are outright shady, don't trust them!! read more

my family and I just moved from Texas and could not be happier at St. Andrew's apartments!!! Linda, Andrea, Stephanie and the maintenance team are phenomenal! I've had numerous family members come visit and they are highly impressed with the complex and the friendliness of everyone here. I have already recommended this place to numerous people! St. Andrew's deserves a 5 star rating! Again, THANK YOU to the amazing staff at St. Andrew's for the outstanding service!!! read more