I've used Hays Travel for every holiday I've booked since I've lived in Bolton (10 years). Although…read moreI can only speak for the Horwich branch, I've found the staff to be helpful, incredibly friendly, and enthusiastic. They've helped us travel all over the world, including our honeymoon, and kept us updated with any relevant details, as well as getting us the best options and prices available. We also regularly get our foreign currency through their bureau de change. The shop itself is on a main street, with a free car park literally a 1 minute walk away), there's usually 2 or 3 consultants available at any one time, and the shop is clean, comfortable, and has a wide variety of holiday brochures, promotions, and multimedia about places you can visit on holiday. I've never felt compelled to book a holiday through anyone but Hays Travel. They're the best for us.

Need a holiday? Well the staff here are sure to find you a bargain one. This is an independent…read morebusiness running for 20+ years and still stands today which shows how good they really are! They are not like any other travel company I have found. They are reliable and find the holiday that you want and not the one a sales consultant is trying to pawn off on you. These days you have to be careful when booking a holiday as some companies are dodgy and rip you off. This travel company is nothing like that and they strive to find you what you want and at a price you can afford. Take a look at their website for more information.

I have to admit that on the ocassions I have been in here I have never felt pressured into…read morepurchasing a holiday. There must be just four tables and seats but because of where it is it's never packed out so would be a good place if you need time chatting with a member of staff on deals and best places to go. The staff are always friendly and happy for you to take as many brouchers home as you like!

Excellent staff here who will try their hardest to find you the perfect holiday within your buget…read more They also WANT to help you rather than feel like they are just doing the job for the sake of it. Book at fortnight in Mexico from here and got 'seating together' for free and cheap insurance. Worth a trip if your planning on taking one!

Thomsons is located right in the heart of the town centre. It is probably the most popular of all…read morethe travel agents in town - eve if not necessarily the best. I have booked holidays at this shop in the past and the service was excellent. The staff were really helpful in helping to complete the transaction of a holiday we had seen outside in the window - even when that holiday had gone they were able to offer a virtually identical holiday package and reduce the price to meet the price of the one we had originally seen. Inside, the layout is as follows, towards the back of the shop there is a little exchange counter. I have found that there exchange rates are not very competitive so usually decide to go to the post office where there is no commission charged for changing your money over. One time, I was left with a sour taste in the mouth after one of the supervisors came over after we had said we didnt want to book their travel insurance along with the holiday because we already had our own. The woman tried the hard-sell tactic and quite condescending in how she spoke to me.

Very helpful, enthusiastic staff that will work with you to find the flight deal, route, airline…read morethat are right for what you need. They can book hotels, transfers, car hire, etc but the main business is booking scheduled flights. Apparently, they can deal with every single scheduled airline anywhere in the world!! I probably spent about an hour going through different options and stop overs. In the end I was happy with the option and the price offered so I got my flight to Australia booked!

Absolutely appalling service - do not book with these cowboys. My mum paid £700 for a week away…read morewith her friend, they were due to be collected at 9:15 by coach from Moss Street. When they arrived at 9:00, there was no one else about, they spoke to Althams when they opened at 9:30 and were told the time was changed to 8am and they had been unable to reach them by phone. No one has left a voicemail or an answer machine message, sent a text or even a letter and when asked about a refund was told that they wouldn't be doing that, knowing they had never advised my mum of any changes. Shocking customer service, no empathy no resolution recommendations and no refund. Althams are crooks. When people save up all they can and look forward to time away, Althams have ruined that and we're not interested in resolving the problem. When they did event come up with a solution it was that my mum pay £50 at her own cost to get a taxi and chase the coach!

We booked our recent holiday through Althams the Service was fantastic, the staff are so helpful -…read morewe also booked the airport pick up and return and it was brilliant, they were waiting for us as soon as we stepped off the flight - we have usually booked holidays online but i wouldn't do again - was far easier and cheaper through Althams - highly recommend.

First choice is a holiday shop where you can book your latest holiday, take home brochures to view…read moreover later on, book extras like insurance and also exchange your money into foreign currency. The shop is small but there are plenty of staff to deal with the customers. They are helpful and will spend considerable time going through holidays to find you the right one. One problem I have found when going into here is that their exchange rates are dismal. Last time I compared this place with the the post office I would have been £50 worse off for the amount of money that I was changing over.