I contacted this company about re-upholstering my sofa. The owner/manager was, bizarrely, extremely rude and had what can only be described as a 'no-can-do' attitude. He point blank refused to give me a rough indication of how much it might cost to do a job and was extremely condascending. It lead me to believe that working with them would be a real nightmare. If customer service is important to you, i suggest trying somewhere else! read more