I would have thought that I would have received excellent service since I was greeted and checked…read morein warmly by the front staff. The young lady was professional and very caring. The nurse was somewhat friendly but professional. She did my vitals and had a young man take us to the very back. #25. After waiting for 30 minutes, the doctor and scribe came in and assessed my issue. He looked at my foot noted the swelling and I told him that it was my middle toe was where I had the most discomfort. But somewhere along the way communication was interrupted. The Registrar came in and completed my intake then told me that the nurse would be in with my discharge and I told her that I have not received an X-ray. I was about to be discharged without an x-ray. The x-ray tech came in -was professional. Next a different nurse came in nurse came in with meds. Shortly afterwards, I was told one thing by the discharge person and my paperwork stated differently. No treatments given. He said light compression with an ace bandage and ice (wrapped in a towel) 20 minutes in and off. Just x-ray, meds, and ithen the door. Crush or broken injury vs just a soft tissue issue. Two different things. I'm still in pain & it's swollen. I don't want meds to pacify me. Just wanted tools to assist me with my healing process. I'm highly disappointed. Do better. I gave a higher star rating due to the young lady in the front... just to be clear.

Came to the ER after a referral from urgent care for a bad heat exhaustion reaction that left me…read morestruggling to breathe periodically. Doctors here ran the exact same tests said that I was fine. Told him I did not feel fine and he just said he'd been watching me said he didn't know why I'd come here and implied the other doctors I went to made a mistake. I was in pain all night when I got home. Also heard him trying to downplay and brush off rudely a family that had been in a car wreck in the bed next to me.

My elderly mother was brought here after having a stroke. The ER doctor coldly told me there was…read morenothing they could do. Then just walked out. We just sat in that in that little room waiting and waiting for a room for her. I felt like they treated her like an object. Alarms on her monitors were constantly going off and no one would check on them. They showed absolutely no compassion. It was such a terrible experience. Definitely recommend staying with your loved ones, because you have to advocate for them because the staff does not care.

The ER is nothing but a show from triage on back. Staff is unprofessional and lack basic common…read moresense. Also, you can forget any type of communication even with medical power of attorney. St. Jo's used to be a top- shelf hospital. It is a shell of its former self.

I can't believe the bill was $1600 and I was not even seen by the Dr…read more A pulled back muscle or pinched nerve causing severe pain was given some muscle relaxers for $1600 come on people, they mentioned they have competitive prices well they sure are comp for the highest price! I am upset with the service provided here. This visit was so un professional.

The triage nurse and doctor at the College Station St. Joseph ER neglected to listen to my symptoms…read moreand decided to treat a non-emergent pre-existing condition. Their egregious errors in my symptoms led to numerous unnecessary and very costly out-of-pocket tests. I've tried on a number of occasions to resolve this situation directly with the hospital to no avail. The hospital administrators seem willing to side only with its staff out of a desire to get its money and check off a box rather than admit that it made a mistake in running needless tests.

This place is a complete scam and they over charge for everything…read more I went here for really bad sinus infection because all of the other clinics were booked. All they did was run a few viral tests on me, prescribe me some antibiotics and steroids, and sent me on my way. I asked the receptionist after if I had any payment due after insurance, and she assured me it was all covered. A bit later I find a bill for OVER $3000! This place is an absolute scam. Do not come here unless you absolutely have to.

My son is went here as a dumbass college student when he was sick with the flu last winter. We just…read morereceived the bill for $8,788.15 which was $3,327 dollars for the ER visit alone, then he had a nasal swab and one throat swab and 5 different tests run. Each test was $1,187. He tested positive for the flu. Then they "Gave him" $50 DM cough suppressant and $20 ibuprofen. So all in $8,788.15 for the flu. This is fucking ridiculous. Do NOT let your idiot college student go here. Fucking scam of a "ER" that probably couldn't diagnose out of a paper bag.

Horrible. Don't get confused, this is not an urgent care, it's an on call PA that you can make a…read moresame day appointment with IF there's one available. Staff was zero help and didn't seem to care to help you. Never again will I waste my time with this bandaid center. So disappointed with the St. Joseph team and network.

I rushed here at 2:30 in the morning with pain I had previously never experienced, and the team not…read moreonly tended to me immediately, but every single one of the doctors and nurses were professional and calmed me down so much, figured out the issue as quickly as possible (kidney stones), and managed my pain, and let me know exactly what to expect leaving there. Despite the painful circumstances they were the most pleasant hospital experience I've ever had.

Upon arrival, we were greeted warmly by the staff. Looking around in the clean waiting area, you…read morecan see scriptures and very helpful information - which is giving a safe space vibe. Light music playing in the background. Getting to the back quickly (preset appointment). We were, again, greeted warmly by a nurse. He showed us to the room and performed vitals. He gathered info and took great care -explaining each step and expectations. The NP came in and addressed the issue with care and gave us valuable information and guidance. We left with a great understanding and feedback. The care was exceeding our expectations and we will recommend this facility to anyone who needs Urgent Care.

I was very hesitant to go to an urgent care. I feel like so many times the doctors are just there…read morefor the paycheck and to not really listen. Well, this facility doctors, nurses, tech, and staff went above and beyond. It is absolutely awesome that you can make an appointment and check in and wait outside. It even tells you how many people have appointments before you and how many walk ins there are before you. The staff asks what kinds of testing you are ok with prior to doing any and that is great. I definitely will not hesitate to come back.