Absolutely recommend this hospital and I definitely think its one of the best in the facility. They…read morehave always taken great care of me and the staff is really wonderful. I received the best care possible from them.

I feel like I know this hospital well after my dad spent nearly 5 months in-patient. Shout out to…read morefloors 2, 4 and 5 for the nursing care! The cafeteria in particular is much better than any I've experienced. Prices are reasonable and there are a lot of healthy options, plus water and ice to keep yourself hydrated. Nursing quality can be hit or miss, depending quite frankly on age of nurse and desire to work. Fortunately I'd say it's more hit than miss. Surgery team is excellent and where the hospital really shines is in the ICU. That team was incredible, with very compassionate staff. Thanks for all you did.

I LOVE KC Care! Truly an incredible resource and a place I'm so grateful for. They've helped me and…read moreso many folks I know with medical care and so much more.

The Doctors and medical staff are amazing and probably overworked and underpaid. The Support staff…read moreand communication is terrible. I asked if I was scheduled a two week follow up to go over my labs and the lady was like your follow up is in 6 months. Im like well what's the point of doing labs if they never go over them with you??? I don't think you have to be a medical professional to understand that does't make much sense. Oh and don't bother trying to call in to speak to a person. You'll play ring around the phone Rosey for 20 mins before either getting cut off or transferred to someone's voicemail. If you don't have insurance and don't have any choice then congratulations this is your choice.

Mold, In my Grandmas ICU room, as she's recovering from an important major surgery. this is not…read moreacceptable in an ICU room or any hospital room for that matter, and she is a higher risk due to patient vulnerability. UNACCEPTABLE If there weren't moldy rooms i would recommend this hospital, but this is a health hazard. If possible go to st luke's east, st luke east's attention and quick response saved my grandmas life.

I cant understand how it is allowable that administrative staff can sabotage the relationships…read morepatients have with their doctors. This is supposed to be the best hospital in Kansas City. Yet you hire indignant, heartless deceptive office managers who carry on their day to day duties like a judge in a beauty pageant, coldly relating dishonest information to patients before they even know the patients history. Coordinating evil mistreatment ro then use against them to cut them off of their care team with no reason behind it. Ive never met this person either. I hope someome ruins her doctor patient relatiomship fast so she has to experience what she thinks is "just business". DISGUSTING!!

Highly recommended. They saved my life due to a heart incident in 2000, and for seventeen years…read morehave monitored me and my life. They are not about just medical intervention, they are about monitoring, helping with lifestyle and such like that. I highly recommend James O'Keefe as well.

Wait times are impossibly long. Thankfully I'm insured, but the unadjusted rates KU Med charges are…read moreso egregiously high, it's not an exaggeration to say that they can easily saddle you with medical debt that would ruin your life, even for relatively simple and (in theory) low cost treatment. KU Med will do everything in its power to extract money from you, and very little to help you. I genuinely believe that this is an evil institution, and that the people who work here are evil. If you have any choice at all in the matter, please don't go here. My experience at KU Med has shaped my view of the medical system in a fairly profound way. I no longer have any trust in either the competency or goodwill of doctors. For the rest of my life, if at all possible, I will refuse any kind of medical treatment, and I do not respect anyone in the healthcare field.

Emergency? Ok wait 5 hours... that will be 10k$; 10k for 30 min of service?!?! Yes sir :) ;…read moreaaaaaaaaah

I was forced to leave this mental health provider and go elsewhere because the incompetent clerk…read morewould not transmit my prescription to my pharmacy even after I emailed her 4 times. 2 weeks passed without my prescription, and I became more and more severely mentally ill. Every time I emailed, the clerk proudly declared that she had sent it to the pharmacy, and I had to explain again that the pharmacy had not received the order. I complained to her manager "Tim", and all he did was tell me that a button is not checked on their computer, thus preventing the prescription from being transmitted to the pharmacy! He acted like it was my fault for not coming to his office and either checking the button myself, or training the dumb clerk to do so! And guess what happened when I complained to St. Luke's Patient Advocate's office - They referred me back to Tim! Then Tim called me and said in his lazy tone of voice that he had been too busy to fix the problem because he had a meeting to go to!

My mother had surgery on Monday, July 23 and I must say the entire staff (from the receptionist to…read morethe doctors) were very pleasant and answered all of our questions. My stayed in the hospital for a week and was taken care of very well. I am pleased with the service and outcome. I would highly recommend KU to anyone for their medical needs.

If my review were based on the provider I saw, then this would have been a 5-star review. This…read morereview, though, is based on the difficulty I have had over a several year long time period with just trying to schedule an appointment. It is impossible to actually have a person answer the phone when you call to make an appointment, forcing you to leave a message. You may or may not get a call back, that day or ever. Then, when you do leave a message to request a call back, the recording tells you NOT to call back sevaral times to leave a message, which means you are left wondering, sometimes for days, if they actually got your call. I have had to leave a message for my sick child to get scheduled and never got a call back. Thankfully, we had a provider in the family who was able to tend to that eventually. KU needs to get it together when it comes to scheduling. There is no reason why a person should have to leave a message to schedule an appointment. I've been told by some KU employees it's a staffing issue. If that's true, then hire people, or make more scheduling options available via MyChart.