If I can give the Hammond Animal Care Center ( 14101 W Club Deluxe Road, Hammond, LA 70403) and the…read morePonchatoula Animal Care Center ( 799 Campbell Road Ponchatoula, LA 70454) zero stars, than I would!!! They should not be allowed to have a state license nor practice in Veterinary care. Sadly to say, Dr. Ganucheau stated that she and Senator Bill Wheat, who owns the facilities, both reside on the Veterinary Board. Unfortunately, Senator Bill wheat is proposing SB 21, a bill that would include veterinarians, veterinary staff, and veterinary practices to an existing state law which prohibits the battery of certain health care workers, and criminalizes unlawful disruptions at certain medical facilities, when in actuality, our fur babies etc. are being abused at his facilities. I have been bringing my fur baby, Snuggles, who is now 1 year and 4 months old, to see Dr. Ganucheau since he was a small puppy. I will never do that again, because after each visit I noticed that he was in distress. Today, April 21, 2025 is what made me decide to never return to the Hammond nor Ponchatoula Animal Center ever again. Snuggles had a full service grooming appointment with Morgan, the groomer at the Hammond Animal Care Center. His appointment was for 8 AM. I was advised to drop him off alittle earlier before his appointment. Once we arrived, Kayla checked Snuggles in, and Morgan brought him to the back. I was very apprehensive, and I should have followed my first instinct to cancel the grooming appointment. Snuggles grooming appointment was for 8 AM, and he was suppose to be released at 12 PM. No one called me to keep me updated on his status between that time frame, so I became worried and called to check on him. When I called a secretary answered the phone, and stated that she was going to find out the status and let me know as soon as possible. The secretary put me on hold, and then another secretary answered and stated the same thing. Finally, after being on hold for a while, one of the assistants answered the phone gave me an update on his status, and than stated that he would not be released until 3 or 4 PM, which was alarming to me, because he is a rather small puppy, whose grooming should have been completed much earlier. In addition, he had not eaten lunch nor drinked any water. Finally, around 1:13PM, I received a call from Morgan, the groomer, stating that Snuggles' grooming was half done, and could not be completed today, because she stated, " He tried to bite me, and rolled around like an alligator." Then she asked me who his veterinarian was (which she should have known based on the files in the computer sytem. His veterinarian was Dr. Ganucheaux.), because she wanted to sedate him. The groomer stated she was not going to complete the session, that I needed to schedule another appointment for her to complete Snuggles' grooming, and that it was time for me to pick him up. Since she did not complete the grooming, we negotiated a lower price from $60 to $40. I advised her that I needed to consult with my mother about the price, since she was the one paying for it. My mother and I went to pickup Snuggles from the Hammond Animal Care Center, and there were five employees standing in the front of the office staring at us. Dr. Ganucheaux was sitting at the front desk when we walked in. They were gossiping about my puppy, and when my mom inquired about Snuggles, Dr. Ganucheaux, who was suppose to be at the Ponchatoula Animal Care Center, stated that she wanted to prescribe my fur baby Trazadone, to keep him sedated. My mother and I were both against that decision, and asked to speak with Morgan, the groomer several times, but the staff lied and said that she was unable to speak with us about the matter, and when we asked to see Snuggles, it took a while for the staff to bring him to us. When the staff members brought Snuggles, my 1 year 4 month old puppy, from the back we were flabbergasted, because he was unrecognizable in the worst way possible!!! There are severe gashes on his body, he appeared to be battered and bruised, his genitals were and still are swolen (as if he had been neutered without my consent), he is distressed, and he is lethargic. Highly concerned about the condition, and well-being of my puppy, my mother and I continued to ask for Morgan, to explain the ill appearance of my puppy, to which Dr. Ganucheaux, and staff lied again stating that Morgan was unavailable. The staff made us pay the $40, even though my puppy was in the worst condition that I had ever seen. My mother asked the staff to write and initial on the receipt the reason why the grooming service was not completed, and they refused to do so. Furthermore, Dr. Ganucheaux, denied and refused Snuggles of any future care at the Hammond and the Ponchatoula Animal Care Centers without rectifying the matter.

Always great service. People there are enjoyable to work with. They always meet the needs of the…read morecustomer.

They are wonderful. They took excellent care of my old, diabetic cat with kidney failure. They also…read morehave good prices - our old vet doubled in price, and Companion stayed reasonable. They aren't a corporate vet.

Awesome small Clinic, people are actually friendly and the groomer is awesome. They treat your dog…read moreas if it was there dog.

Nice local veterinarian with reasonable prices! Stay local shop local! No grooming service but…read moreStephanie's Pet Cottage in ponchatoula is taking new customers. She does small dog in-home boarding with over 16 years in business. Dr Pevey also carries flea treatments and food.

We have a black lab that we rescued. He ended having heart worms . We brought him to countryside…read moreand everyone was so nice. The Dr. was very professional and let us know what we had to do moving forward.

I can not say enough about the wonderful care Dr. Randy and Dr. Jody and the entire staff gave our…read morebeagle boy, Lucas. When we first got Lucas he was about 6 years old, a resident at Tangi Humane Society and being treated by them for heart worms. We adopted Lucas and had him for 7 1/2 years. Recently he came down with chronic renal disease and we had to let him go over the Rainbow Bridge. The doctors and whole staff took very good care of him as we tried different treatments but to no avail. I highly recommend them as they are so caring about your pet. I can never thank them enough for the wonderful care they gave Lucas throughout his lifetime.

Awesome staff with a beautiful country location close to home…read more They were wonderful in treating my injured Scottish Terrier puppy. I could only find Bravecto and would have to add Ivermectin but I see they sell the Trifexis which I will return there to buy some

Been here a few times. Service is nice but I don't think they properly check pets for their…read moreillnesses. They misdiagnosed my cat and gave him medicine that made him sick. It's also the MOST expensive vet I have ever been to. On top of that, every single time I've been here they say that they will call with lab results and never once have they done that. We always have to call them first. Additionally, they really do give your pet medicines and treatments without telling you or even giving you a price first. Paid $180 for my cat to just get more sick. Really nice staff which makes me sad. Still Wouldn't recommend

This is a fantastic veterinary office. All the staff who I interacted with were kind, helpful,…read moreunderstanding, and patient with this new cat mom. The vet herself spent at least 10 min on the phone with me answering my questions and showed that she gave my recently rescued cat a thorough exam and provided great information for me. I was definitely put at ease, especially after a terrible experience with a previous vet. If you live anywhere near the Hammond area and are in need of a vet look no further. This is the vet for you. They have a wonderful team and your pet will be in great hands!

Brought my dog there to be spayed it was completely unsanitary when I picked her up and she was…read morebleeding very bad. Had to bring her to another clinic and they were shocked by the job that he did. Never bring an animality this bet

Do not bring your dog here. I brought my dog Bella here on 7/13/2020 to be spayed. $150 cash On…read more7/14/2020 my uncle picked her up. We arrived home a few minutes after he did. Our Bella was covered from head to toe in blood. She could not walk, she couldn't even hold her head up. We had to take her to an emergency vet. They had to give her fluids, antibiotics, pain meds, sedative, and cleaned all the blood off of her. We were there for 4 hours, they let her go home with the understanding that we would bring her to our regular vet. We didn't use our regular vet because they didn't have another appt available until August. We brought her to our regular vet this morning. They gave us a prescription of antibiotics, and rewrapped the incision. There main concern is the inside stitches busting open, which is why we are keeping it wrapped. She is doing better thanks to the other two clinics. Do not use this vet.

This veterinarian is the Best ! Dr Duhon is the most…read more Knowledgeable veterinarian I have ever met. She is kind, gentle, thoughtful and she has a way with animals. She takes the time to explain any procedure that is needed & will give you several options to take. I certainly would highly recommend her and her staff.

I have always used this animal hospital since opening . The new owner has expanded and the some…read moresame friendly and helpful people still work there . Great care for all the different breed dogs we have had during the years . Highly recommended.

They're so good to my boy, he loves going to the vet. They're very thoughtful and compassionate.read more

I worked in the veterinary industry for 5+ years. Me and my fiance moved so I had to change jobs…read moreand also find a new vet for my fur babies. I'm very particular about places I bring my animals to because my standards are a little different than your average Joe. We scheduled two of our four dogs for their annuals here and I will say that my first impression is 5 stars. Easily. The technician, Lee, was super slow with my nervous girls giving them treats to help them feel more comfortable. Dr. Scott was fantastic with them as well, taking her time to make them feel comfortable before doing anything. My most skittish girl walked straight to the back with Lee without hesitation for her blood draw. Both girls finished their visit with pup cups which was a win for them. Even as patients at the vet I worked for they were on edge and never did relax when there, this seemed to be a very positive experience for both of them and that matters hugely for me. When the animals comfort comes first, you know you found a good vet. Everyone was super sweet including our receptionist Kaitlyn and we look forward to using them in the coming years for the rest of our pets. If you're looking for a vet that has patience with nervous dogs and is a friendly and calm environment ultimately creating a less stressful experience for everyone, this is your vet. The little report cards with photos of your babies was a really cute bonus as well.