My husband a few days prior had gone to an Apple Store. The customer service was terrible and he…read moreleft with a still unusable camera on his phone. The price that The Pod Drop charged was comparable to the Apple Store minus all the Apple Store diagnostic fees. After all the frustration from the Apple Store my husband was a little hesitant to try The Pod Drop. Sal was very professional. He immediately looked at his phone and diagnosed the issue without charging a diagnostic fee. He had the needed part on hand. He was able to fix it in an hour. We definitely should have gone to see Sal first. I will definitely recommend him to friends and family for any phone problems.

After several attempts to get my iPhone fixed. I walked in at closing time, Sal…read more Mukhtar said come in, he looked at my phone and was able to fix it No Charge! Friendly Fast and Knowledgable.

I bought a defective computer, but Randy was great at dealing with the manufacturer and was able to…read moreget me a new computer fairly quickly. great customer service. Fernando Salinas

I can honestly say that the service and technical support i received from this company was amazing…read moreand so helpful. I would highly recommend Randy (owner). To anyone who needs any computer services.

Repaired iPhone screen in timely manner and did a great job. Also fixed my son's Xbox previously…read more Highly recommend.

I went to King PC Solutions expecting a quick, professional PC build. I was told it would be…read morefinished in three hours. That did not happen- not anywhere close. Contrary to what the owner, Charles, might say, this is exactly what was communicated. He will claim he said it would be three hours of work, but that is not how it was presented. From the start, Charles failed to take inventory of the parts I brought, so he missed that I forgot a CPU bracket. Instead of catching this early, it was discovered days later-after Charles had already taken personal days off and done nothing with my system. Being sick is understandable, but when you promise a timeline, you should meet it or at least communicate clearly. Throughout the process, Charles ignored my calls and texts- sometimes even leaving them on read-while my unfinished PC sat untouched. When he finally looked at the parts, he said several were incompatible and told me what to order. I did so immediately, and the new parts arrived within two days. He then promised it would be ready by the weekend. It wasn't. Then he said Monday. Still not done. When I finally insisted on picking up my PC, it looked like it hadn't been touched all morning. He had made it sound like all that was left was installing drivers, but the cable management was a mess, the graphics card wasn't installed, and both radiator fans from my CPU cooler were missing-one stuffed in a box, the other oddly mounted to the back of the case. When I booted it up, the CPU temperature instantly spiked over 200°F-an absurdly unsafe temperature for a "nearly finished" build. When I first brought the computer in, Charles told me how much he "loves this shit." Apparently, that includes loving to rip people off. He originally quoted me $150, but later- without finishing the job- charged me $200, after also saying he "wasn't gonna *rape* me out of my money." To make things worse, he doesn't even build the PCs himself; he has a so-called "genius" come in to do the work. Some genius, King PC Solutions wasted my time, communicated poorly, misrepresented progress, and returned my PC in an unsafe condition. I strongly recommend taking your business elsewhere.

I used to own a national computer printing and mailing company. But I had several problems setting…read moreup one of my computers and a new printer. I called BCS and was amazed to watch their agent work without resting, and complete every task without a break or need to read a manual. I am a retired CPA, and responsible for teaching mainframe computer auditing at the largest CPA Firm in the world. I continue to be impressed.

You made it soooo easy to transition from my outdated computer to a new laptop. In less than 24…read morehours of us talking, I had my new computer. Thank you for the outstanding job and service!

The Mark of Technology did a great job fixing my Macbook. They were extremely timely and punctual…read more I felt that I got a bang for my buck and would recommend them to anyone.