I dont know what this wacko is talking about. Went into The Source at Cottonwood after exhuasting…read moremy searches at other retailers and on line. Talking to a girl about what i was facing. She outright said i dont know, let me ask my manager. This gentleman listened , asked a few more questions and not only tried to find a solution he even offered 2 or 3 alternatives. Best experience in a long time. I wouldnt pay attention to the last post. Unless its food has no idea what good customer service is in the first place

BUYER BEWARE DO NOT BUY FROM THE SOURCE. This company is very dishonest. I purchase a set of…read moreBluetooth headphone a year ago for about $90 from The Source at Eagle Landing. The sales rep convinced me to purchase the extend warranty fo an extra $25 which I did. The warranty covers 3 replacements for the headphones. I went in this June to have the headphones replaced as they weren't working. The manager who was very rude said that pair I originally bought were discontinued and I could have a more expensive pair but that I would lose all my warranty. That pair was regularly $140 but were on special that week for $80. If was just buying that pair I would of paid $80 but they said they would not give those as a replacement. I could take a cheaper headset to maintain my warranty. I decided to take the cheaper set as I didn't want to lose the rest of the warranty. They said that they didn't have that set and that I would need to drive to the store at the Cottonwood Mall. The manger there was also extremely rude and unprofessional. When I got home I noticed that the headset was Bluetooth only as my original set was both Bluetooth and plug in direct type this one was not and was worth $50. I had to go back to the store and take the other set and lose all my warranty. I will never buy from this company again. The Managers of both these store were totally unprofessional.

I had trouble with my computer when a windows download had a glitch, and hid all of my important…read morefiles, photo's and music on my computer. After a week of trying to fix it myself, I called Tek Solutions. Steve Just showed up the next morning, fixed the problem and seeing as it had been running slower and slower in the past year, I had him take it to the shop to fix that problem as well. Early the next day, Steve showed up and like he said the day before, it was as though I had a new computer. Everything was back in place, and the speed was phenomenal. Great service, great advice, and explained things that I didn't understand without making me feel like an idiot! If I could give more than 5 stars, I would.

I needed help with an older piece of computer equipment, and while they couldn't fix it for me…read moreafter lots of effort, I was treated courteously and given helpful information about the piece of equipment. A disk was stuck in it and they were able to release it, so I can at least retrieve the data on the disk. Five stars for quick, courteous help that's worth a lot in my book. Margaret Evans, author www.MargaretEvans.com