They replied quickly and were able to schedule the install for the next day. These guys are true…read moreexperts when it comes to TV mounting. They had my TV and mount fully installed in about an hour. After finishing, they vacuumed the area and even wrapped up all the boxes before leaving, which I really appreciated. Professional and efficient. I would highly recommend them.

These guys do excellent work, very professional! Couldn't…read morebe happier, reach out to them with confidence.

The item arrived on time, but I had questions about the setup(it was a foreign made item, and…read moremanual was a bit weird.) The support I received from them was mediocre. I could have bought this item at Walmart, but I chose them for the reputation...live and learn!

3 strikes & you're out in my book!…read more 1st order: Shipped late. Quickly discovered that they do NOT make anybody available to resolve issues by phone -- you have to leave a number and wait/pray for a return call. At the time I had the specific e-mail of an associate I'd dealt with earlier, and he jumped in & helped immediately. It appears they've plugged that loophole now. 2nd order: Shipped open box product where new product was advertised/charged. Same old story: nobody available to speak with you. Either leave a # or e-mail. They ended up issuing a $50 refund, but this should not have happened. 3rd order: In a panic I ordered a $150 TOSLINK cable, but found out later the issue was elsewhere. Again: nobody available to assist with the return. In response to e-mail, they did approve the return, but charged a $15 "return label fee." Grrr. Hopefully I'll have my wits about me next time & remember to avoid these shady people who only half-heartedly provide customer assistance!

I researched this company multiple times over the course of a couple years to handle consultation…read moreand installation of a large 4k TV and sound system. I was looking for people with greater experience than Best Buy. Mark got back to me very quickly and we arranged to have Karl visit us for a consultation. Karl listened to all the details of what I wanted in my setup, offering plenty of feedback on what I might expect and need. (He also took a look at my network closet, but I chose not to do anything with it.) By the end, we had probably spent an hour or more together and I got an excellent plan that we decided to go with. When my TV came in, Karl offered to come over ASAP to do the work. He showed up right on time, bringing Jeff along to do the job. They created an entirely clean setup for me, with wires running through the wall, and were able to install electricity and relocate networking cables to accommodate the mounting location. They walked me through the physical setup and the TV settings I would need to consider. During the review of the TV, *they* found a flaw in the screen and immediately let me know that they would handle getting a replacement and be back as soon as it came in. They just completed that work for me today and we went through the same review. Karl and Jeff were both great guys. (We talked horror movies and the quality of blacks in the new tech.) And something more I appreciated: they wore masks while in the house, removed their shoes when they came in, and left my house clean. I will be calling these guys again when I need something done. I trust what they tell me and they deliver on what they say.

We hired Element Integration to mount some TVs and install additional speakers in our house. They…read moredid an awesome job and at a reasonable price. They always made sure we understood what they were going to do and where for any significant matter during the installation process. They also addressed a concern we had about a visible plug. They were thorough and cleaned up throughout. They're also nice guys and easy to talk to. Karl, Jeff and Danny are a great team and went above and beyond. Would definitely recommend them.

Cannot say enough about the excellent experience we had with Synergy. The owners, Michelle and…read moreAaron, helped bring incredible audio/sound to our home. They helped us articulate our needs, make a plan with the options that were best for our family and home, and their team was incredible when it came to installation: detail oriented, respectful of our space and patient in teaching us how to use everything. We now how incredible sound/music in our indoor and outdoor living spaces. A+++ all around.

Great service and quality of work!! They are very responsive. Clear communication and expectations…read more Great job!

Wilmington Audio Visual and Lighting did a wonderful job installing a 65 inch Samsung Frame TV…read more Amado is the owner and is great to work with! His partner DJ was also incredibly knowledgeable and personable to work with. All steps of the process were professional, communicative, and timely. I HIGHLY recommend using this company for all your tech/electronic/lighting/etc needs. I was very impressed and pleased with the final result. I will be calling them back for future projects!

In today's times, It is extremely refreshing to have someone deliver on what is promised. I called…read moreWilmington audio visual to talk about getting a surround system for my home. Amado reached out and set up a time to come to my home , once there , he went through my house and gave me several options, explaining them all in detail. There was never any pressure at any time. Once I decided on the system that I wanted, Amado and his team come in and installed the system with complete professionalism. The entire system was installed as promised and on time, Amado stayed with me to go over the system and to make sure I was completely comfortable before he left. He has called me several times since installing the system to make sure I was happy and everything was good. If you are looking for an Honest company for Audio, This is the company for you.

Josh has been to our house twice for separate install jobs. We are about to move one of our bigger…read moretv's to a different wall and I will be calling him soon. He does amazing work. Considerate with scheduling, cleanup when finished, Friendly and suggestive on what may work the best for the area we picked to install our system. Would highly recommend him to friends and neighbors. Pricing is very reasonable!!!

Everything from beginning to end Custom work…read moreOn time , always show up for any issue asap Probably the cleanest and most considerate group of young men we have worked with Highly recommend Josh and his guys Easy to work with and extremely considerate and helpful They installed all our TVs and built a custom theatre room

Tarheel Media Solutions has followed through with every promise* they have given me. And you get a…read morereal person when you call the office. If I can't get a hold of my sales rep, I call the office and 95% of the time, the ladies there are able to help me with what I am calling about. They've got a beautiful system in place. Whatever y'all are doing - keep it up!

Their site build is excellent. In their design, I cannot fault them one bit. Yet when we originally…read moretalked I explained due to a previously bad experience if I wasn't pleased with some aspect I wanted to be able to transport my build back to GoDaddy. The during talks after one year they explained my site was forever hostage to them and I own my domain and they wouldn't put the WORK I PAID FOR on GoDaddy. So hostage I was.