[[HIGHLIGHT]]Fantastic customer service, affordable and quick Smog check![[ENDHIGHLIGHT]] I wouldn't recommend anywhere else!

Quick and easy, walked in for a smog and was done in under 30 minutes. [[HIGHLIGHT]]Friendly employees, recommend for any auto needs[[ENDHIGHLIGHT]] read more

Bait and switch. They charged double what they quoted. Otherwise experience was fine. read more

Star Smog - Smog Check Stations Near Me - Walnut Creek, California

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[[HIGHLIGHT]]Sophia was great! Kind customer service![[ENDHIGHLIGHT]] Recommend:) it was timely, efficient and a good price.

Best Smog station ever...we don't take our cars anywhere else! The employees are always so kind and helpful, even suggesting customers use coupons to save money on their services! We will always be loyal Star Smog customers!! read more

Always friendly, quick, efficient and great prices for smog! Always go back here for all of my cars! read more

took my car for smog, and the receptioinist was very welcoming and helpful. Was late for my appt, but they were able to see me after 30 minute wait. Smog took about 15 minutes. In and out was seamless. Appreciate the service! read more

Star Smog is a great place for a smog check, but I found that they do not keep their word about "first come first served". Instead of taking me first, the man who came after me was taken. After I brought this up, the receptionist lowered my fee. If you go there, watch what they do. read more

[[HIGHLIGHT]]Easy and fast no appointment needed.[[ENDHIGHLIGHT]] If you need a smog check quickly go to Star. It is my go to smog check.

Got my 12 year old car's smog check done here and the service was excellent and fast! This place was recommended by family and [[HIGHLIGHT]]I was able to drop off the car and get something else done nearby.[[ENDHIGHLIGHT]] 15 minutes later when I got back to the shop, I could see my car was done. The value was great (super reasonable price) and it was done so quickly. [[HIGHLIGHT]]Their customer service was also attentive and nice, thank you so much![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Made a reservation for 11am smog and was seen promptly.[[ENDHIGHLIGHT]] 15 min wait if that. Good pricing. Easy.

Friendly personnel. I was in and out within 20 minutes for a smog check. I have an SUV, so I paid $25 dollars on top of the $34 coupon. No complaints. read more

Excellent customer service. I made an appointment so had zero wait time. Rita, the lady at the front desk was helpful, friendly and expedited my needs so everything was seamless. I arrived, Rita collected my info, the professionals took my car, I waited in a comfortable waiting area for maybe fifteen minutes, though honestly it felt like it flew by, maybe because I was expecting a longer wait. Rita inputted the info in the dmv website and it was all done. Quick, friendly, and I would definitely recommend them both in terms of a positive, comfortable experience with customer service, and a professional, expedient job with the smog test. read more

Wonderful 5 stars experience at Star Smog. It was easy to make an appt online - got it same day. The entire process was efficient & pleasant. A shout out to Rida for being so warm & welcoming. Would recommend to everyone to try them. read more

Star Smog - Star smog - Smog Check Stations Near Me - Walnut Creek, California

I just called for a quote and was greeted by a lady in front desk who answered my question. I had an additional question and before I could even ask, she had disconnected already without. I came online to find out my answer only to realize that over half of the bad reviews are in relation to pricing and customer service. Safe to say I won't be coming here. Customer service is definitely important and it seems that the business doesn't care enough to address these issues. read more

Smog check on older vehicle: passed, no stress, quick and efficient. Highly recommended!

The service was fast and easy. The receptionist Sophia was very helpful I didn't have an appointment and I was out of there in 20 minutes

My go to place to get quick and reliable service. Conveniently located near downtown and plenty of parking spots! If you need to get your car smogged, and don't want to waste time on it being done, this is the place to go. read more

I also felt a bit deceived by the pricing. I saw a coupon online and knew there was a fee for the certificate. But at check out I was charged $25 more because my DMV renewal says 'SMOG Certification Required at a STAR station'. The cashier said that is an extra fee that goes directly to the DMV. When I researched it online, it says the business can charge a small extra fee because additional testing is required. I don't consider $25 additional on a $40 inspection a "small fee" and I don't believe it goes to the DMV. They also charge a 3% fee for using your credit card. Be forewarned, shop around and ask lots of questions! Response to Amanda: The $25 STAR fee was NOT disclosed until I went to pay the bill and questioned why my charge was so high. And the credit card processing fee was NEVER disclosed. The receipt just shows a total charge, not a breakdown of fees. And for the clerk to tell me the additional $25 goes to the DMV is a flat out LIE. That money goes right into your pocket. read more

I've used Star Smog in the past and will continue to use them whenever I need to get a smog check for my car. Making the appointment was really easy and I did it online. Took my car in and they were super nice and helpful. Unfortunately my car didn't pass because I had it serviced the week before and I didn't realize you need to drive about 200 miles after many maintenance services to "reset" the systems they test for the smog check. The technician told me to drive to get some miles logged and then bring it back for a retest. I'm actually looking forward to going back because they so pleasant and helpful to deal with. read more

Good folks with fast and efficient service from a courteous team. Can make reservations online.

Always fast and efficient. Always stellar customer service! This is a great outfit and I do not need to say it in 85 characters. What's up with Yelp, anyway? read more

I came in last year and back again this year! They are great and super fast, highly recommend.

Sophia is very friendly, efficient, and knowledgeable. She made the smog process easy for me, and answered all of my questions. For your next auto service go see Sophia at Star Smog in Walnut Creek! ! read more

Great service, quick and easy, didn't take long before they were done and not a long wait.

Great service. I accessed their website and made an appointment the night before and arrived about five minutes early the next day. I was the only customer when I got there. No hassles. The whole process took less than twenty minutes. On-line coupon available. I'll definitely be back in two years. read more

Everyone is friendly and welcoming, especially Rita at the front desk and Rudy the mechanic. They patiently explained the complex process of getting my older suv passed. I recommend them to everyone. read more

Sofia was wonderful. They were able to get me in without an appointment. Overall the service took 15 minutes.

PSA if you need to get a smog done do your research and get quotes. Last year when we went to get a smog we got ripped off. This year I did my research and thought it would be a better experience. Star Smog replied to me with an automated email with link to a coupon. Unfortunately when I clicked the link and looked through all the businesses their coupon was no there. They messaged me with a flat fee $58.75. Awesome. Great reviews, close to our house, done. The issue here was the front desk staff. When my husband got there and waited he was told to sit down after asking the price. When it was his turn she never called him back up but they took his car to get it smogged. When he went up to the counter to pay she tried to charge him $120! When he mentioned the price we were quoted she pointed to the sign that said to let them know if you have a coupon before work is done. He said she never told him the price when he asked. She pointed to another confusing sign with prices. Then he told her she never called him back up to let her know he had a coupon. She the says if he has one to show her. He had a quote which I snap shotted showing the quote of $58.75. She reluctantly honored it and charged another $8.25 certificate fee and $2.02 credit card fee. I cannot believe how shady this all was. He left there with his blood boiling and so was mine. How do you try to charge $120 when it should be $58.75 is beyond comprehension and so crooked. I honestly don't think we will come back but do beware as this seems to be common practice. The last place that gouged us was the Shell station on Ygnacio across from Heather Farms park. Stay far away. read more

Great service! Sophia is so nice and made the process easy. Our whole family comes here, highly recommend

It was easy to set up an appointment online. The receptionist was very nice. The waiting area was clean and comfortable. My car was taken in quickly and returned quickly. All in all an easy fast experienc. read more

Excellent customer service and very efficient. Easily scheduled a smog check appointment online, was taken on time and was out in less than 30min. read more

Professional service. Friendly receptionist. Kept my 10:30 Appointment. Took good care of my wife's truck. Satisfied! God bless You Guys Richly With Himself!!! read more

fast, easy! This is the 3rd time I've come here over the years. Save money by paying in cash. Make sure to check the coupon details, as every car is different. I saw some customers being rude to the cashier because they don't read the entire coupon! Be kind. read more

I literally just called to ask if they accepted Apple Pay and the rude lady who answered the phone told me "Stop calling my place of business" then hung up on me. First of all, I have NEVER called this place EVER. Second, I kind of need to know if you take Apple Pay prior to wasting my time on my lunch hour if you do not. Third, there is no need to be a rude arrogant POS. Not a good first impression at all. I will not be taking any of my business there based off how rude that woman was. read more

Great experience! Very knowledgeable and honest. Also had a coupon code! Win win. I have to go get another car smogged and I'm bringing it back to this location again! read more

There advertised price is a bait and switch. It is not $33.95. They will upcharge $30 to $74. Walked out as did another customer. DO NOT GO HERE!! read more

Very quick and professional service. Would definitely come back again. The price was also very reasonable as compared to other places I checked out read more

Star Smog has excellent customer service. I arrived about 15 min before my appointment and I was in and out in no time. I would definitely recommend Star Smog. read more

Rita was so kind and appreciate her support and professionalism. A quick and easy experience! Happy to come back again!