Waiting an hour for 2 drinks is crazy. i would've made better coffee at home if i knew it would take this long.

Normal Starbucks drinks and food. The girl at the cashier wearing a mask and giving attitude for buying a bottled water was something I could have done without. read more

My coffee always tastes perfect at this store, but there are a couple of problems with this location. The entrance to drive in is really screwed up. You turn beside the store and drive down to the back of it, then hope no one is coming out so you can maneuver into the store space better. They really should close down for a few days and create an actual parking area that's easy to drive thru or park, without playing dodge car. Second, and really important, the Starbucks sign is not well lit and is extremely easy to miss. Despite having been to this store a lot, we almost always miss the store and have to turn around. Just a couple of hints for everyone: It's immediately past Firestone, and if you get to Hardee's, you've gone too far. PLEASE, PLEASE address these issues. If you fix them, I can confidently give you five stars!! read more

Service has really dropped. Restaurant was nearly empty and drive thru was vacant. Ordered a blueberry scone and received a vanilla one. When mistake was pointed out, the barista argued I said vanilla. I didn't even know they had vanilla scones and I told him I had never in my life ordered a vanilla scone. He gave me the blueberry scone and told me to say blueberry next time. No apologies but accusing instead read more

I love Starbucks, and I'm pretty understand about the age of people working at the locations along with that the mistakes that sometimes come with that. However, this location is one that I will not revisit. To start, we placed a mobile order ten minutes in advance of arriving at the store. When we get there, there is literally no one in the store and one of the workers was doing nothing. Thinking the order was ready, I walk out on in and informed them I had a pick up. She then started working on it. No problem, maybe they were busy. Halfway through one drink she asks me a question but doesn't even finish the question and mumbles something and restarts the drink. Mistakes happen so no biggie again. After the second attempt I get back to the car with the Frap I ordered and take one drink and realize it has caffeine in it. I can't have caffeine at all, so I go inside and ask if it has caffeine. She didn't even acknowledge me at first until she admits her mistake, yet doesn't apologize nor make any effort to correct it. Her coworker remade the drink, leaving off one of the toppings but at this point I'm over it, so just walk out. This is one of those occasions where an apology would have gone a long way read more

If you don't leave a tip, they will not make your Order correctly. The barista will also not respect you. For my drink I got an iced white mocha with Caramel drizzle and salted caramel cold foam. What I got was a lukewarm drink with one ice cube, hazelnut syrup, and sweet cream foam. You might be wondering if I just got the wrong drink, nope! It was the correct recipe on the cup. The barista just wasn't happy I didn't tip. Now I do tip sometimes, but as a college student who doesn't have a job cannot afford a 10 dollar drink plus tip. Baristas sometimes you make more than the average minimum wage workers. Be thankful to a have a high paying job compared to your average age costumers. read more

What an amazing experience I had yesterday at this Starbucks. I was greated professionally. I had to wait on my Traveler, they wrote down their number so next time I wouldn't have to wait. They asked me about the timing of my breakfast sandwich then they served me a hot beverage. When my traveler was ready they helped me carry it to my car. Great job! read more

I was disgusted when I saw a blood stain on the upholstery from someone's mismanaged period. It was so obvious, yet the management was oblivious. GROSS!!! read more

The Best Starbucks, Fast paced you get your drinks within minutes of ordering, for this place to be very busy they manage well, The Funnel Cake Frappuccino, Espresso Frappuccino Are simply amazing!!, When I asked for Extra caramel Drizzle in Frappuccino I got a great amount which I Loved! read more

Starbucks - Coffee & Tea Near Me - Hickory, North Carolina

This Starbucks is AWESOME!! The staff was helpful and had all three drinks from my order out to me very fast. I've had the Chai Tea Latte (with a shot of espresso) from a few Starbucks and this location made it best. The store was also very clean and smelled great. I will definitely return. Great job! read more

COVID restrictions in place Busy store with great customer service. Only 4 stars because the entry/exit is a bit difficult to navigate in a larger vehicle. Recommend #VickieTravelz read more

This Starbucks, in my opinion, is way better than the other 2 starbucks in Hickory. The service is quick and the employees are always great! I usually go through the drive-thru & I love how patient and helpful they are! Ryan was such a great help today while I was asking so many questions about the new Dragon Fruit Mango Tea. So if you want great service I would definitely say this Starbucks is a better choice! read more

Ordered a guava passion tea lemonade with extra lemonade and liquid cane sugar and the drink was made wrong and was not good so I went in to trade it for a vanilla frappe, knowing if I ask them to remake it. It will still be made wrong so I changed it. The vanilla frappe was not sweet and asked for no whip and had whip on it, no biggie so I just scooped off the whip cream. But BOTH my drinks were not made correctly or tasted the way it always been made. I only drink 2 drinks from Starbucks. I'm so dissatisfied and disappointed at this Starbucks. read more

I'm extremely upset that they keep putting regular milk in when I ask for soy. I am extremely lactose and I wish they would just pay closer attention.They offer a free drink but that doesn't anything for the sickness that I feel even after a two sips. read more

Very different for a Starbucks service was very slow took 10 minutes only 1 person ahead of me. Ordered a large cappuccino and a venti Pikes coffee ended up with 2 Venti's never ask for a name if guy making the hadn't said loudly cappuccino I would have never found it. Customer service needs some work. read more

Starbucks - Coffee & Tea Near Me - Hickory, North Carolina

I came to this location simply because it was close to the Red Roof Inn but it was wonderful. The staff was super friendly for 7am and took our huge family order, coffees, teas, pastries, and sandwiches in stride. They made great conversation and seemed on top of everything. read more

Starbucks - A straw holder with character. Lol. - Coffee & Tea Near Me - Hickory, North Carolina

Every time I go to this starbucks I always recieve the worst tasting drinks, I've never had this experience at any other starbucks. Today I got the same exact drink as my friend at the same time and mine was disgusting while his was normal. I will not be going to this starbucks again. read more

Service was great, but that doesn't save this location. My coffee (veranda blend), was horrendous. Drank 2 sips, and poured the rest out. How does a coffee shop screw up coffee? read more

Even after my last review, I have gone back a few times... they are about 50/50 with their performance at this location. Some days, some employees are on their game, while others visits, they just don't get your order right. Over-all, it seems like a lot of employees with either disinterest in their jobs, or at times, just plain not caring what they're serving to you. It's appears to be something they're enduring to get a paycheck. read more

was really disappointed when they didn't give me my cake pop and I know you might think it's harsh but she double checked

So it's a corporate-owned and controlled Starbucks... menu is the same as any other Starbucks and I'll not comment on that further. On the plus side, this location has a drive-thru window and is easily accessed via Interstate 40, so you can get your caffeine fix and quickly hit the road again. If you should venture inside, however, this location is relatively-new and the space inside has ample seating and tables and it generally does not get busy enough that you cannot grab a chair or table to suit your needs. Locals do not flock here like you see in larger metropolitan areas. On the negative, the staff generally seem rather unsure of themselves and this is not confidence-inspiring when I place an order that requires some customization. The fact that they used computer-printed stickers smashed onto the side of my drink cup to inform the barista is also a bit scary. Maybe I've gotten used to either hearing my order called out or having the barista mark it as I call it out and then recite it back to me. Not that my orders have been wrong, but I always have that lingering sense of, "What have we here?" as I pick up my order. Also, the table tops can sometimes be dirty here. I'm guessing this can occur with the drive-thru window business taking an extra worker's efforts, but I do think that cleanliness could be improved with more frequent wipe downs of the surface areas. Still, the product is consistent and there is comfort in that. When in Hickory and espresso calls, I'm glad this location is easily available. read more

Came in on the way to work and this place was busy. They were churning out order pretty quickly but both inside and the drive-thru had a fair line for a small Starbucks. Overall a nice place but just a run-of-the-mill starbucks. Not a lot of seating inside but there is some of needed for work. read more

I am always a fan of Starbucks. I know what to expect and get what I want.

A good, average Starbucks! I don't come here that often but when I do, I never have a bad experience but I also never have an amazing experience! The bathrooms are always... Alright. But the coffee is usually good. I haven't had any food at this one, but I'm sure it's just as good as any other location! read more

I've been going here for years. I've never gotten a wrong drink and I'm high maintenance with my espresso. The wait has never been ridiculously long like the one in Viewmont (2nd St address). They do well to keep the place safe despite the high crime/drug activity in the motel next door. The turn into their lot is hard to maneuver but they can't change that easily. read more

This is a standard Starbucks. Nothing special about it. It is bit noisy so it was hard give an order. Good for a quick stop if you are just rolling threw. read more

This Starbucks is a joke. At 9am they had to coffee brewed and it was a 7-10 minute wait for coffee. Then there was no milk. When asking for milk we only got more half and half. Ugggg I wanna go home! read more

I enjoyed this Starbucks. What's to say? Good coffee, good service, and a good, convenient location. I lunched on its sunny patio, and quite enjoyed myself. Hooray! My thanks goes out to all associated with this business. I am grateful for, and have benefited from, your work and service. read more

Let me state first that I am a die hard Starbucks fan...and that is why this review is so hard. From the time I stood in line from the time the drink was in my hand was 20 minutes. And my drink was wrong, but I had no more time to wait. Granted, it was a busy Saturday morning, but there were 7 workers behind the counter and all working very hard. And they ran out of iced coffee...Starbucks, you're better than this. read more

Worst Starbucks I've ever been to, been here 4) times in the last month and was out of cream cheese for the bagels for two weeks, and have never had a drink that tasted any more than warm milk, no flavor at all, and when they remake them they taste exactly the same. Worst managed store I've ever been too. read more

I was snoozing in the back of a van when we pulled up to this Starbucks at about 7:30 AM. What? Where are we? Cool. Most of the tables were already claimed with students and slackers on their laptops. Service was fast and the Mocha Latte was good. Love the bacon, egg and gouda breakfast sandwiches. Ordered a couple of pastries for later (croissant and pain au chocolat) and they heated them. Why? I guess it's part of their La Boulange campaign, serving pastries warm and toasty. I think they should ask first if you want it warmed, because in my case I would have said "no thank you". Your average Starbucks. read more

This location pulled off 3-stars only due to the fact their window peeps do such a great job. If you go inside, prepare to wait, even if it's only you and another customer. The best description to offer regarding service inside vs. drive through: you could order 17 beverages @ the drive through at the exact same time I order a plain, black coffee and the 17 beverages will be ready before they manage my coffee. Just an observation.... read more

I have loved Starbucks for many years. We've been to this one a few times since we moved to NC - no problems. Today got my birthday drink - the exact drink I always get as a treat. Venti sf Carmel mocha (with extra shots). They didn't have sugar free carmel so I said ok use regular. They asked did I then want regular on chocolate - No I wanted sf. Got the drink - asked for whipped cream - he told me it was a "skinny". I asked again for the whipped cream. Drink tasted off. I'm guessing they used skim milk. (Why would not wanting sugar translate to not wanting fat?) Just disappointing. Understaffed Not clean - no sweep ups of garbage. Only one creamer not marked. They said half and half. No options? First ever disappointment with a Starbucks. read more

I'm always disappointed when I visit this store. Coffee taste week, frappachinos always don't taste as good elsewhere and usually there is always a massive line read more

love love love starbucks. mainly because of the mobile ordering, makes my trips so much easier and it doesnt take as long. rarely any lines with the mobile ordering. read more

Ahhh...starbucks, what can I say? Your consistency is what keeps me coming back in every city that I visit. I do wish that you would offer the pressed coffee at more locations, but a boy can only dream... read more

It's the same Starbucks you'd walk into in any city in the country. Good coffee for a little more money than seems reasonable, but you'll drink it, won't you? That's right, you'll drink it. Drink it ALL. Good Coffee....goood....goood. read more

Waited FOREVER in the drive thru and was late for an appointment. The way the drive thru is set up I couldn't just drive off! Waited 15 minutes for 1 car to pull away from the window! read more

Perfect Pit Stop off the freeway. I'd much rather get a Starbucks sandwich, like the whole grain English muffin with turkey bacon, than some greasy fast food junk. And don't forget an enormous Orange Refresher (or, as I call them, Fancy Tang) for the road. read more

I was surprised to not see Cappuccino listed on the board. Even the folks working there were surprised to find it not there. Weird ! The drinks came out fine. read more