I think the baristas name is Johanna or something close to it. She's made my tea twice and, both time have been perfect. I appreciate the fact that she calls me by name and makes sure she's getting my tea exactly the way I want it. The store is always clean and everyone is so polite. Thank you for the pleasant good morning greeting on my cup. read more

Quick stop to get my birthday free drink! Ordered matcha lemonade with trenti size. Very fast service and mobile pickup was prompto! read more

Starbucks - Coffee & Tea Near Me - Long Beach, California

The guy working there this morning was rude had a very bad attitude and very unprofessional this is the first Starbucks I ever had a problem at and I have been coming to Starbucks for years and never had a problem into today I had to leave and go to another one he had me very upset read more

The best free drink me regalaron una gratis el mejor lugar the todos la verdad es mi cumpleanos gracias read more

Starbucks - Thanks for the drink I like this pleace is the best - Coffee & Tea Near Me - Long Beach, California

This location is very convenient for me because it's close to my work. I visit almost every day, and I can always count on the friendly atmosphere. No matter how busy they are, Deya, Fred, and Maria are always so welcoming and kind. Thank you all for always being so wonderful! read more

Bad service with evening crew, they'll get your order wrong and get upset when you ask them to fix it. Terrible customer service and quality. Order at South and Downey location for good service and quality! read more

OUTSTANDING CUSTOMER SERVICE from ALL the Staff All Employees always taking care of us customers very Professional approachable, helpful, making the environment in this Location store #81645-310040 On Atlantic & San Antonio, a very enjovable experience alwavs. Maria provides OUTSTANDING CUSTOMER SERVICE Always. read more

food and drink were good but there was no need for the hearts and was uncomfortable by it read more

Starbucks - Coffee & Tea Near Me - Long Beach, California

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I waited for my order until 8:59 am today. I order at around like 835 am I had to go cause I had work at 9:00 am.. I just left I didn't even ask for a refund cause I was in rush. The workers told they will write my name down so next time I go there they will give me my drink... every else got there order before me expect for me . Bad service and they're so slow working! You guys need more workers to help you guys out. Jennifer read more

You know the coffee is always good. Well usually in most places here was very good. No question about it. I even used the bathroom. He was clean. The girl was very polite. She smiled. She asked me if I wanted anymore but why is coffee so expensive? why is it so expensive for the love of God if someone wants a delicious drink he's gonna pay seven dollars maybe benign if you wanna get an extra shot of espresso it's ridiculous Starbucks get it together lower the prices make it more inviting or you gonna end up going down like What's the place name tea, leaf, and coffee or something like that read more

This starbucks is a JOKE! There is NO kind of consistency when it comes to these drink! I mobile order a medium iced matcha. There was soooooooooo much matcha powder in the drink that it was undrinkable. There where huge chunks at the bottom of my cup and sucking it up into the straw everytime I took a drink. After about the 5th sip it was a wrap and I had to toss the drink. $6.95 down the drain. Starbucks, all the older people that you looked over for jobs at this location to give them to these kids that have the personality of a flea is crazy! There is no kind of customer service here either. Now wonder why so many stores are closing. read more

This is not something that I usually do, but this was an anomaly at this location. I believe that the hot chocolate that I was served had spoiled milk. I am a frequent customer here, as it is on my way to work and I don't drink coffee so ordering their hot chocolate is my standard order and it is very specific the way I like it. Today it was awful. The milk was pungent, and the extra pump of mocha wasn't there. I will return but I hope this was a one-time occurrence. read more

Went to my local Starbucks this morning! Mind you it was the third time this week since my family is traveling. They do not have seating so I sat in my car and handled my business. I went in 2 hours later and asked for a refill. They informed me that I am not supposed to leave the premises to get a refill. With no chairs or seats you have other choice but to step out side. When I told them my order they started to look it up in the computer. It wasn't complicated, a Sumantra with cream. Tony was rude and asked me how much cream and sugar!? I told him it's just a coffee with cream it's not complicated. They refused to refill my coffee and gave me attitude on top of it. Really pathetic! read more

Zero outlets. I view any purchase as paying "rent" for the table and I'll buy something every few hours if I stay that long. My guess is that zero outlets means this place is due for a renovation, but not sure. I'm annoyed I bought something before I realized there were no outlets. Oh well. Drunk coffee is just across the street. And lots of outlets read more

Service is very friendly, despite waiting standing here while other rude customers are being rude ans impatient. There is only three batistas working so I applaud them for keeping their positive and friendly attitude. Some customers don't realize that they do get online orders and cannot accommodate everyone all at once. read more

How my wife and I have been loving the Pumpkin Cream Cold Bree drink this fall. The awesome part is, it's not overly sweet like a PSL. Also is way low in calories. Well this past weekend we went. Now they have all things peppermint. What they didn't have in the menu was a "peppermint cream" cold brew. But they made it, and it was AWESOME! Thanks to the petite cashier that so nicely wrote out all the instructions. My wife and I loved it. Great job. read more

Starbucks - "Peppermint Cream Cold Brew" - Coffee & Tea Near Me - Long Beach, California

Worst Starbucks I've been to! Stood at the counter for 10 minutes as workers passed me and ignored me! I'm standing there waiting to take my order and all three continuously pass me and ignore me until I finally question them "is this a mobile order only store ?!" FINALLY CRYSTAL decides she is done standing around and can assist me. I will never be back here again ! read more

Janelle at the Starbucks on the corner of Atlantic and San Antonio is awesome. I harsly ever order a brewed tea but I'm all about the Starbucks challenges so when I went in tonight I needed one atar to get my bonus stars but I needed a brewed tea and I was at a loss. Janelle went over all the teas they had, the Peach sounded good but I told her "work your magic, I do like my teas with milk and I like them sweet so see what you can come up with my tea is in your hands" . what she came up with was the Peach Tranquility with 3 honey packets and a splash of coconut milk and I must say it is yummy. I usually visit this Starbucks 3-4 times during the week just before close while I'm waiting for my partner to get off work and this particular viait I believe Janelle went above and beyond and made me an amazing tea. The whole crew here is great, I also visit in the early morning as well and they are all on top of their game and they are fast..friendly and very attentive and greets everyone who walks in immediately. Keep up the great cuatomer service and thanks again to Janelle.. read more

Starbucks - Peach tranquility tea with honey and coconut milk - Coffee & Tea Near Me - Long Beach, California

Service was ok, but dang what a crappy store. Very much a "grab your stuff and get the heck out of here" kind of vibe. Restrooms closed, no place to sit, very uncomfortable. I was also informed that although I was right outside, because I "left the store" I was ineligible to get a refill on my coffee....even though there is nowhere to sit. I'd avoid this location if possible read more

The service is good, but the place is outdated and old. Needs some remodeling and a better cleaning staff.

Johanna was patient with other customers and myself. She has great customer service and made the process of ordering simple and fast. The team also had the drinks fast. Thank you read more

It's a little small but easy access off Atlantic. No drive through so helpful if you order ahead from the app to pick up. read more

Starbucks - Starbucks on Atlantic - Coffee & Tea Near Me - Long Beach, California

I don't think I have ever come in here without them screwing up my order. Every single time I have to remind them what my order was and ask where it is after waiting for an interminable period while the staff runs around like chickens with their heads cut off. Doesn't matter how few or how many people are being served, it's completely consistent every time. Management needs to get this place some more help, it is chronically understaffed so the service is universally horrible. read more

This is my favorite Starbucks. I live nearby and the baristas all know me by name and drink. So much so that if a friend goes in to order my drink for me, they know it's mine. The place is always clean. I'm always greeted with a smile and by name and they recently remodeled and the place looks great. Highly recommend. Please Tip the baristas! read more

Starbucks - Cute note that made my day from my favorite sbux baristas - Coffee & Tea Near Me - Long Beach, California

Atmosphere, sucks at this place, little dirty. Baristas, are too busy talking then helping customers.

I accidentally ordered at the wrong location and Johanna guided me and helped me with my order. She was extremely nice about the situation and she did not make me feel dumb for ordering wrong! She made a difference with her service . . Thank you so much! read more

For some reason the service at this particular location is slow, Starbucks expect you to spend $5 on a drink but won't allow you to use their restroom as a customer. I avoid this location. read more

This Starbucks can be either good or bad, and it all depends on the staff that's on shift and their positive energy that they circulate around the room/place. It makes a significant difference in the establishment. Everything runs smoother, and faster and their is a happier ambiance. In addition, even if they accidentally get my drink wrong, again, if they willingly re-do it, I don't have an issue with that at all. But when, the barista making the drinks looks angry as every time that I've observed there, and is aware their is a mistake in the drink that was just made, but doesn't say anything about it, hoping you will over look it, only until I open my mouth and don't even have to utter a word because the barista that just made it, said it for me, and was aware of it, well then, that, I don't really appreciate. The way that Starbucks operates, has a lot to do with the attitude it's being run by. read more

Arrived here at 7:19 just to get told that they were closed already. I don't think management would like their employees closing early. Specially when their hours say they close UNTIL 7:30. Drove here for no reason. read more

I've been coming to this Starbucks for yearst start to a pleasant day with it's great customer service. However, it really bothers me when my cup is underfilled. I have to say that it didn't happen as often at this location compared to other locations. However, it is happening now and it is a significant amount. Please stop this! Look, if I am able to notice that my coffee cup is underfilled as soon as I pick up the cup, it is not okay. This time I took the time to take pictures and show you that it's over an inch of coffee missing. There's no need for this. Starbucks already makes a ton of money and there's no need to skimp us from our coffee. read more

Starbucks - Over an inch underfilled venti caramel Macchiato - Coffee & Tea Near Me - Long Beach, California

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Java goodness. What's not to like about Starbucks especially this one which is close by a great number of restaurants. Grabbing coffee or anything from Starbucks is fairly quick for me as I have a Starbucks app. It makes my ordering really quick and easy don't have to fumble with any type of cash or anything just pop up my phone with this app and have it paid right there at the register off and running with my hot delicious coffee. read more

Starbucks - Coffee & Tea Near Me - Long Beach, California

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It's been quite a long time since I've been here to this location and I will say that it has cleaned up quite nicely. This location is on the smaller side with fewer tables and seats than other stores but there is an outdoor patio that is nice if you want some fresh air. The service improved and I was able to get my order in a timely manner. The only issue is finding where the line for new orders and the line for those waiting on their orders start and stop. Either way, my drink was made well, came at a decent time and I had no issues. If you're concerned about the small parking lot go around behind the Rite Aid and there is plenty of space. read more

Came here for the free holiday cup day. I had already tried two other Starbucks locations that had drive thru lines around the block. This location does not have a drive thru, but I was able to park and walk in. Unlike the other locations that I had already tried, this location had NO line! Only one other person in front of me. The barista was very nice and helpful and was not rude at all. I previously quit coming to this location due to rude Starbucks employees. I ordered multiple drinks, the order was correct, and I received my holiday cups. Overall, it was a positive Starbucks experience and I did not experience any problems. read more

Starbucks - a woman standing at a counter in a starbucks coffee shop - Coffee & Tea Near Me - Long Beach, California

I used to come to this Starbucks all the time and it seems like after the pandemic it's gone to shit the workers are rude you feel rushed and they don't pay attention to your order I got charged for a mistake they made which has never happened to me going to any other Starbucks. You can't sit on their patio anymore or sit inside and you can't use the restroom it's a pretty useless location at this point they should just close it down. read more

I've been here a few times, the employees are very nice and friendly and the environment is welcoming and clean. Only think I did not like is my drink was more than half a cup of ice. Quickly melted in the heat and my drink had no flavor. Easy on the ice please read more

Starbucks - Too much ice, it ruined the drink after it melted - Coffee & Tea Near Me - Long Beach, California

I never have that really bad costumer service. The one of the employee wearing glass woman screaming to me about my request order. I ordered ice coffee with right cream but they make almost just milk then ask them put more coffee. The other girl employees trying to help me out but this woman cutting came in to us yelled at me. I really don't understand. I'm using Starbucks over 20years order same things only ice coffee. I had never get this problem before. I'm not saying complicated request. Just ?? read more

Cashier was friendly enough but moved very slowly - maybe she was tired. My complaint is about the gnats/flies in the display where the food is kept and the cashier handling money and then handling the food items without gloves. Doesn't look clean at this location. read more

This store is not inclusive to people with disabilities - they've removed all chairs both inside and outside of the store. Not all customers are able to stand for long periods of time while waiting for their orders. read more

I love Starbucks but it is expensive and yesterday when I got some......it was almost half way! I was soo upset I just walked out because they were all very nice with the customer service, it's probably the company trying to save read more

This place has been here for a very long time. It's been a few years since I've been here but the customer service was very accommodating, sweet and personable. While I was sitting, I heard the staff remembering their customers names and asking how they were. There isn't a drive-thru unfortunately. Would definitely come back though, and there's Wi-Fi! My Iced Peach Green Tea Lemonade was delicious and sweet. It was also my first time getting the lid for my drink which was cool. read more

Starbucks - Coffee & Tea Near Me - Long Beach, California