Hands down the worst experience we've had with an accountant in 25+ years of business. We took our…read moretaxes and a few other matters to David Stackrow, who assured us we'd be building a partnership that would last. Nothing could be further from our experience. Sparse communication, fragmented work, stonewalling and gaslighting have been the core aspects of the relationship. Attention to detail or any of the kindness and empathy usually present in a partnership has been woefully absent. We've tried everything to make it work, from being flexible to waiting weeks on end, all to culminate with consistent and blatant unprofessionalism. He left us in a horrible state of affairs and worse, he invoiced us despite never actually doing the work properly. He left us high and dry on myriad issues. He is not well-informed on newer policies and statutes, which makes his advice and abilities antiquated at best and negligent at worst. There is an arrogance within this establishment that is palpable, and it's backed up by words that fail to match any real strategic action or industry-specific wisdom. Do not trust your business to this firm, or to Mr. Stackrow.

I searched for a qualified and reliable tax accountant who would make my tax filing season smooth…read more My friends recommended Scott, Stackrow & Co to me, and I never regretted my choice. The full cycle of my tax processing was completed through the company portal. As a computer programmer, I consider the software used by the company highly secure and user-friendly. I am fortunate to have Mr. David Pietrafesa, CPA, as my accountant. David has extensive experience and outstanding accounting skills. He answers all my questions in great detail and is very patient and friendly. After a smooth processing of my 2021 taxes, I contacted David several times, and he always gave me his time and undivided attention. Thank you, Mr. P Pietrafesa, for your hard work and dedication during the 2021 tax season and throughout the year! Your help is greatly appreciated!

I wish I could give a negative 10. Jackson Hewitt in Cohoes screwed me over many times in many…read moreways. And when they do they will act like it's no big deal and too bad. I paid them over $600 to do my taxes and it was the biggest mistake. They were so careless in putting in my information and put a lot of mistakes which of course caused problems getting them to go through. I sat there for an hour and a half waiting now for them to fix their errors. Little did I know that even wasn't close to the end of it. It was one huge problem after the next. My state taxes were rejected and they didn't need notify me for several weeks!! Only when I called didn't I find out they were rejected. I had to get some paperwork they needed and bring it back to them which I did. I sat there for another hour while they tried to figure out what they were doing. Then he said it wasn't all set. I left and called a week later to check in and they said oh it was rejected again. NO CALL...NOTHING!!! They said they'd have it fixed in a day. So after calling every day for another week with nothing but being told I would get get called back (which never happened.) I finally got answered that's I had to call corporate because the glitch in THEIR system. What the hell did I pay them $606 for??? I have called the gm in which I was told she might not have time to call you but if she does she will... guess what?? no call back!! And when I told the call center woman Stacy who was so miserable and rude that I would call the owner I was told by her "good luck finding his contact information". DO NOT USE JACKSON HEWITT THEY WILL ROB YOU AND THEN DESERT YOU! WORST COMPANY AND WORST EMPLOYEES EVERRRRR!

My husband and I have been going to Rob for income tax services for quite a few years now. We have…read morenever had any problems with Rob. Rob has always been professional with our tax returns and extremely helpful with my IRA account. I cannot imagine having anyone else work on our taxes. Thank you Rob!

This morning Mr. Southworth decided to send me an email after seeing my review of how he handled…read morehimself and us as a customer. About three weeks ago he refunded the money we had paid him to do our taxes and this morning this is what he sent me and I quote: "Thanks for the review CUN*" (I sensored the last letter but he wrote it out in his email to me) Real nice language coming from a man that runs his own business. It just goes to show you that reviews are written for a reason. AWFUL SERVICE! Not sure what "financing" he is talking about in his statement to my review, and as for false information....we gave him a w-2 and a 1099 (two things that come directly from your employer). I'm sure any qualified professional would know what to do with those two things!

I chose pioneer bank because its local and had a free checking account…read more I just received a letter in the mail that they "upgraded" my account and now i have to pay a monthly fee... i never asked or consented to this they just did it. If i never saw that letter i would be being charged without my knowledge. I am going to bring this up to legal counsel to see how this is legal because it shouldn't be and i suggest anyone with a checking account does the same.

From the owner: Pioneer is More Than a Bank. Offering a full suite of financial services - including banking,…read moreinsurance, employee benefits, and wealth management - Pioneer helps Capital Region individuals, families, and businesses move All Together Forward.