TL;DR - Status has very friendly employees but the quality of work highly depends on whether you are a celebrity &/or how expensive your car is. I have a 4 series BMW and have been retaining their services for 2 years now - the only reason why it has been this long is because I am young, dumb & was too lazy to research other shops in the area. Their lack of attention to detail, lack of priority for your car when they make mistakes, & questionable ability/skill to perform jobs is what has led me to write this review. I have already been to one other shop to re-do work they have done & am currently searching to pay for another shop to double-check other work they have done as I no longer trust it. Below I detail all the work they have done & rated it accordingly as much as I could due to character limit:
1. 5 Stars:
a. Rims - 20 inch Rotiform (pic #1 - Apr'17)
b. Painted red brake calipers (pic #1 - Apr '17)
c. Gloss black rims (pic #2 - Dec '17)
d. AFE Cold air intake (pic #3 - Dec '17).
e. JB4 tune (pic #4 - forgot date).
2. 3 Stars:
a. Msport bumper conversion - I was in an accident & decided to use the insurance claim money for an Msport bumper. The bumper itself is beautiful (attached pic from Dec 2018 #7). Despite the substantial damage to the front, Status did not test drive/think to check the sensors in the front. After receiving the car, I realized they didnt work and had to purchase them at a later date, which was annoying. After a few months I opened my hood for the first time & closed it, but it was in an odd position. One side would be closed more than the other, etc. I opened/closed 20+ times to no avail. See pictures attached from May 2019 #7 w/ yellow arrows, when this occurred. (I assumed this was from the Msport bumper conversion but to be honest I cannot confirm). After they installed my ER IC it was perfectly flush. Said it was because I "didn't fully close the hood." Based on the pics you can be the judge. It's perfect now though.
3. 1 Star:
a. Subwoofer/amp installation (negative stars if possible) - I had someone install a subwoofer/amp in the summer of '17 & they did a poor job so I had Status re-do the installation with all new wires, etc. in Dec 2017. At first, it worked great. 3-6 months later it stopped working so I brought it back to them & they "fixed" it. I think this happened one more time. After yet another time I hire a different shop to re-wire it. The new shop they shows me pictures of before & after. They explain/show me that two wires weren't connected, two wires plugged into the wrong spot (wrong +/-), they drilled into the metal floor of my car instead of putting a false floor (I can confirm this was not done by the original person from summer '17), did not use the correct wire for one instance which could damage my car's CPU, & they wired it so the amp would be on 24/7, regardless if the car was on/off. They said & I quote, "Did you have a friend do this job? Because this is not professionally done." They would not send me the pics as evidence as they do not want to strain relationships with other store owners they know. To top it off, I paid less than half of what Status charged me!
b. Gloss black roof wrap & mirror wrap - May 2019 - This job was severely rushed. Instead of keeping it for an extra day, they had me show up at closing and wait for them to "finish." Part of the wrap on the "fin" of the BMW roof wasn't smoothed down so I had to do it myself with my finger (no pic as it was reactionary). They left white residue on both side mirrors (pic #8 attached) so I had to bring it back to be removed. A week later both the mirrors start peeling on the same spots (Pic #8 attached). After 2 weeks the peeling was so bad I could've grabbed it & started to peel it off if I wanted (no pics). I once again had to have them fix this.
c. ER intercooler/ER chargepipe/ER TIC pipe - July 2019 - My car was running perfect prior to the install. The install took 2-3 days, picked up Saturday. I immediately felt it was slower.30-60mins later I get a check engine light (pic #9). Earliest appt. they had was Thurs and I didn't feel safe driving the car. Friday they determined o-ring was the issue, despite admitting "physically it looked fine."when I brought it. Didn't finish until Tuesday evening. Despite my car running perfectly fine before bringing it in &the admission that the o rings looked physically fine & the fact that the check engine light popped up 30-60mins after leaving their shop the first time (i.e. all signs they were liable) they still charged me for parts & labor. They left trash inside (pic #9), black smudges all over the driver side panel (pic #9) Again, there is no attention to detail & just blatant disrespect for another person's vehicle - especially when I'm bringing it back to fix a mistake they made. After what was discovered in my subwoofer/amp installation review, I am currently searching to pay other shops to double check the work that Status has done. read more