Looking at past reviews, I really wanted to rate this place high, maybe even 5 stars. But despite the high potential for being great, there are too many issues where they fall short. Let's start with the positives: -the lady who oversaw and signed in the morning breakfast buffet was spectacular, friendly, welcoming, helpful when I ruined a waffle. -the breakfast buffet itself had wonderful choices of almost anything one would want to have for a successful start into the day. -the architectural layout and interior design are very appealing Now unfortunately the negatives: -the other staff: they were either excessively slow or intentionally non-responsive. Getting any attention in the bar restaurant is a thing for dreams, but it doesn't happen. Getting coffee capsule refilled every day doesn't happen (even if I left a note, even after calling the front desk) -the bar restaurant: kitchen open until 21:30. I ordered at 20:40 (after waiting for attention). The soup came at 20:55. After that: silence until I said at 21:15 that I was still waiting for the other items. At 21:20 the main course and the dessert (incl. icecream !!!) show up at the same time. What would you suspect happens with icecream during consum ption of the main course? Even a child would know the answer. The only way to avoid a disaster towards my laptop was to turn the plate such that the icecream could drip on the floor! TERRIBLE AND NON-EXCUSABLE! -the food in the gourmet restaurant Lemsahler: I chose the vegetarian menu. The soup "essence of celery" had zero essence and felt like "water and bread" in a prison camp with unpleasant grit dumplings, the gnocchi lacked sophistication, but the dessert here compensated a bit. Staff attention again marginal at best. -Rooms: If they desire to attract international and modern visitors, providing adequate charging options is a must. -Room service: Let's face it: Covid is over. There is no need anymore to suggest that daily room service would not be needed. Having the room made EVERY single day should be and is considered the norm of culture and service business. Having a card in the room to suggest otherwise has only one purpose: to make me, the guest, feel guilty. read more

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Check in was nice enough. Breakfast was included in our rate. The room has two small double beds. There is no central air. The temperature was close to 85f in room. They brought me a small fan. There is no ice machine and room service has no ice. You can pay 9€ for ice from the restaurant. Save your money and stay at the Marriott City Center or Le Meriden on the lake. read more

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i stayed here twice and overall thought the accommodations were quite nice. the property is very large with grounds to walk through, golf course, fitness center, restaurant, bar and lounge area, and multiple wings of rooms. since i was going to be spending a lot of time both at the gym and restaurant to meet clients and coworkers, it was convenient that they accommodated my request to stay in a room much closer to the central area. in fact, they gave me the closest possible room to the gym. the gym is large with rooms for treadmills, yoga/ballet, and plenty of machines and hand weights. it also has two access doors, bathroom, and water fountain. it was very clean and never felt too crowded. i really liked the restaurant. breakfast buffet was a little expensive, but extensive with the traditional cold meats, cheeses, and yogurts, as well as numerous hot dishes. i also was able to eat a lot of fresh fruit and they had gluten free options for my colleague. i went a few times for dinner and thought it was very nice food although pretty expensive. there is a wide option of traditional german food as well as a multi-course themed dinner that rotates on a nightly basis. the rooms are nice, but a bit difficult to regulate the temperature. they were very hot in september but pretty cold in november, and the thermostat did not seem to work for anyone. i also didn't like that the bedding was just one single comforter, so i ended up removing the cover from the bedding itself to give myself variation in layers. read more

Steigenberger Hotel Treudelberg - roasted duck entree with apple compote and wine - Hotels Near Me - Hamburg, HH

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I had a business meeting in Treudelberg beginning of September. When we entered the Hotel, we werent greeted. We passed the reception desk wirthout anyone looking up and searched our way throug the hotel without anyone offering help. Not even to check if we had a right to be there. In the meeting room, I put my jacket and bag on the window sill. Big mistake, because after the meeting, it took me some time to clean both. They were full of dust I did not realise (and for sure did not expect) when I had put my stuff there. The worst thing was the food. When we went to the dining room at about 1 pm, the warm buffet was hidden in some extra room at the side - without any singnage or somebody advising the guests about that. Anyway, when we found it, there was nothing left apart from dry noodles, dry rice, a few tortellini and some pieces of chicken. Quality was Ok but nothing special. I dont know what the guest ate, who came a bit later, because the warm buffet was totally empty then. The salad buffet was small and canteen-like. Sorry, thats substandard. read more