Love this shop! I went in yesterday looking for a prom dress with my daughter. The ladies in this…read morestore were incredibly helpful, friendly, and attentive without being pushy at all. I had three younger kids with me too, and everyone was very sweet to them. The prices are excellent, and their clothes are trendy & high quality. We will definitely be back.

Poor Customer Service, with tons of FAKE Reviews. Check out the reviews that were completed within…read morein certain time frame. One thing is for sure they go out of there way to post FAKE reviews to be deceptive, instead of changing their behavior and fixing the poor customer service.

I am 99 percent sure the lady that "helped" me today was drunk. The door was locked before closing…read moreand they let me in when I pulled on the door. I'm pretty sure they were drinking... no problem, but the lady that tried to help was rude while slurring her words. I was embarrassed for her and could not wait to get out of the store!

Charming, charming, charming. Wide variety of children's clothing and accessories. We definitely be…read moreback.

I've been to a couple other Burlington's that were very nice stores, one in Knoxville and one in…read moreAtlanta. The Jackson, TN location is so very disappointing. I went for the first time to that location last night to shop for a coat and will not ever go back. It was a complete waste of time. The selections were slim, the store was messy though there were few customers and the entire store smelled of weed The whole time I was in there. I couldn't tell if the weed smell was coming from customers or the employees. The multiple cashiers at the front checkout were horsing around, bent over laughing, loud, cutting up, chit-chatting... not waiting on customers. When my family and I were called up to check out, we stood at the# register we had been called up to and waited so long for the cashiers to calm down, stop playing around and someone actually come over to ring us up that I was ready to drop our 3 items in the floor right there and walk out. We never said anything, never batted an eye. stood waiting patiently. It was ridiculous how unprofessional the employees acted. I'm all for enjoying your job but when you are ignoring customers and having fun at the expense of customer service I think it goes a little too far. When an associate finally came over to us she was unfriendly. All that laughing and cutting up beforehand but then wouldn't smile or speak during the transaction. I thanked her when she gave me my receipt, she still didn't speak. Never smiled. We gladly left. This store needs to do better. I don't see how they'll stay in business, they certainly won't be getting mine again. I'm already telling my friends about my negative experience and not to bother going there.

I won't go back here. I use a shopping basket to help me walk. I have trouble walking, I filled…read moreup my basket and paid for my merchandise. I headed out the door and almost hurt myself as the basket locked up before I could get out. A worker told me the baskets lock up at the exit so you can't take them out. If my granddaughter hadn't been with me I would not have made it to the car with my stuff. If you go here, buy very little because they expect you to carry it all out yourself. Also, I went here to look for a nice coat. Nothing good here. Just another version of Ross, TJ Max and Marshall's but not as nice.

I ordered a hat from them and after 5 days I had to call to find out where my order was and was…read moreinformed that they couldn't find what I ordered. which I understand things happen but for me to have to call to find out and what was going on. That is awful customer service

Horrible customer service Received a gift and just wanted…read moreto exchange for something that fit. I live 1.5 hrs away and made a special trip to find the store and the staff was extremely rude

I came in to do a return with a receipt from an online purchase (and email receipt). The supervisor…read morenor manager could figure out how to return my item, so they asked for my drivers license to do a "non-receipt" return. This was unfair to me. Then, I got jipped a dollar on my return because the current dollar value of the item is less now than the day I paid for it, which was also unfair to me. I won't be shopping here again.

Jackson Kohl's is my favorite place to shop in the city! The associates are fun and remember my…read morename (I guess I come in pretty often). The store is always changing things up and their displays are well done. The deals are so ridiculous I sometimes feel like I save more than I spend. Love, love, love my Kohl's.

The store was mess. I have never seen an Old navy so disorganized. No employees asked if I…read moreneeded assistance. I left and went to Kohls instead!

I recently went in there and walked right back out. It was extremely messy and chaotic. I've never…read moreseen a store so disorganized and sloppy. I'll do all my Old Navy shopping online.