I needed to find a new dentist for a teen. Their past dentist botched a couple of cavity fillings causing chronic pain (which they denied causing). Subsequent dentist visits told us that root canal was the best option. I was very hesitant to take them to a new dentist. This office is fantastic! So professional and kind and friendly on the phone. They made the insurance part easy and took care of the details. When my teenager got in the chair, the team who was treating them was amazing. Very thorough and intelligent. The dentist was very matter of fact and explained every detail of what the past treatments had done to cause the pain. He then told my teenager that root canals were NOT needed. He was very thorough and didn't talk down to us. We are going back soon for corrective work on the damaged fillings. I will post a new review afterwards. read more

Williamsville Office: I just got my immediate or temporary dentures which were made excessively large, I had to go to the Sheridan Dr. office for help and even the doctor there said the overbite was 3 times larger than it should be and will need to be replaced so this will be interesting when I go back on Monday. What I really want to point out is how rude the staff is, they had called the morning of my appointment for extractions and said the doctor was not coming in that day, my husband said I had already taken the week off from work and the woman on the phone said " you're taking a whole week off for an extraction?" It was my whole mouth full of teeth being extracted. So they scheduled me in for that day with another doctor who didn't even know that all the teeth were coming out, then after I was completely numb from the infections a woman came in and said the price was adjusted and would be higher from the original quote (which I never received). This also was not the first incident with the office staff having a smart mouth, seriously I would have lost my job if I ever behaved that way, they really need to get rid of the rude women there which I'm sure has cost them customers. Depending on the outcome of my appointment on Monday I may end up going somewhere else. read more

the hygenists are so warm and friendly and make a scary dental visit not so bad , and Dr. Vlad is a nice man. The front office staff is very helpful and they always make sure to go the extra mile read more

I called to make an appointment and I asked if they take my insurance. She asked if I was new and o said yes and she told me "not for you then." Ummm what? read more

Today I had to make an unpleasant visit to the dentist seeing I cracked a molar eating some Jordan Almonds ... "I hate the dentist" is something I always say. Today was different... I had a doctor named Dr. Jay... HE WAS AMAZING!!!! He got me all fixed up!!! Dr Jay is polite, understanding, experienced, gentle and has a great "bedside manner" about him... he is the only doctor at this facility I trust... i have had him twice now and both times done me right. I have now requested to have him as my go to dentist... read more

Very courteous no-nonsense staff. Anastasia did a very thorough cleaning for me. Dr Vlad and Dr Kim are great. Super clean location and caters mainly to adults. Highly recommended. A++ read more

I had an appointment tonight at 5:00, rush from work, only to be told they close at 5:00. Last Thursday rec'd a text confirmation for my Appt. Rec'd no call that it was cancelled. This isn't the first time either, happened to me once in the past. Don't waste your time or gas only to be turned away. read more

I called due to a dental emergency and the refused to help me and then lied to me saying they don't take my insurance. (I was referred to then by my insurance provider.) I Confronted them about the lie and they told me in the past I missed to many appointments (another lie), my last appointment with them they cancelled because they were short staffed (I had waited 8 months for that appointment and they cancelled it the morning of the appointment). the admin staff is rude and unprofessional. long story short they refused to help me while I was in extreme pain from an broken tooth with an infected root/ nerve. they are heartless and inhumane. read more

They are constantly upselling and trying to flog their services while doing work. For that reason I will call them "Seller Dental." I had an awful experience here. Let's start with the positive. (a) it was cheap (b) they cleaned my teeth pretty well (c) the workers were pretty attractive Now the negative. (a) They were very insulting to me about my teeth, which are pretty awesome teeth. (b) They treated me like an idiot even though I never have toothache and have never had a filling. (c) They tried to high-pressure me into getting tons of other stuff done, and came across like car salesmen. (d) They hurt me pretty bad when they were cleaning my teeth. (e) They pretty much forced me to book more expensive stuff. Later when I canceled it they were none too happy about it. Overall 2-stars and I wouldn't recommend them to anyone, ever. read more

First time using a larger dental group, the people at Transit road location were great-SUPER friendly and helpful. Great hygienists, gentle and excellent with my daughters. Went to Union rd local today for my daughters ortho consults, they were just as great. A lot of fun, made kids comfortable and Orthodontist was very thorough and explained all of my questions. Here's a pic from today's visit! read more

Stellar Dental Care - Oral Surgeons Near Me - Williamsville, New York

I first came to Stellar Dental on a Groupon special. The initial cleaning that I received with the Groupon was very good and I have been coming here ever since for the last year and a half. I have always been happy with the cleanings and other dental work that I received here, including replacing a few old fillings. The office is bright, modern and clean. The dental hygienists and the dentists are all very professional and courteous. My insurance covers all of my cleanings and dental work, so I don't know how competitive they are on price if you don't have insurance. If you need a good dentist in the Williamsville/Clarence area definitely check out Stellar Dental! read more

They were able to fit me in for an emergency visit due to some overzealous flossing the night before. I called them this morning and they happily placed me in the schedule, even though I wasn't a patient. I arrived a 30 minutes early to fill out the paperwork and was brought back within minutes. The dental hygienist and receptionist were extremely friendly and courteous. Dentist was quick and polite and explained exactly what was being done. I was checking out 10 minutes later, smile fixed. They did not try to sell me anything, didn't push anything in me, and had me in and out in 30 minutes. I made an appointment to come back for my next cleaning. Office was clean, staff was friendly. Win win. read more

I have been a long time customer of Stellar Dental. (10 years?) My dental hygienist is the most amazing lady ever. She is the only reason I will continue to go there. My complaints surround the upper management who feel the need to take you in a private office and "scold" you when you refuse x-rays. This berating event has happened to me twice. Being scolded by a girl 30 years younger than me is ......well... not acceptable. This particular incident today and my refusal for X-ray was due to me being sick during the night and being concerned about my gag reflex. I think you get the picture. I was threatened and told that I will have to have them my next visit or.....else? Wow, disrespectful and unconcerned just wanting to make money and make sure I DONT SUE THEM FOR A CAVITY... what a joke! read more

I'd only recommend Stellar for a cleaning but not to have any real dental work done. There's nothing warm about the way the hygienist and dentist treat patients. Years ago I went to Amherst Dental and they were so warm and friendly. This place seems to be all about the bottom line and not about caring for patients but rather just getting the task completed. After my cleaning, I came in to have a cavity filled in one of my upper wisdom teeth. I had been told by another dentist that if I ever had cavities in my wisdom teeth, they'd have to be removed because it's too difficult to access that far back in the mouth. Stellar didn't seem to think on the same lines and insisted they could fill the tooth. The hygienist didn't seem to speak very good English and the dentist was brusque with me. I had so much novocaine shot into my mouth that I could feel NOTHING for several hours. I could hardly even talk without drooling on myself or biting my tounge or cheek. Yet the dentist was getting annoyed (and expressed that to me verbally) that I wasn't holding my mouth open wide enough for what seemed like a longer than average procedure. When I left there, I had a little sore on my lip. Like some clamp they used in the procedure pinched my lip. It hurt once the 'caine wore off. Again, they seem more concerned with the business bottom line than the fact that they are providing medical services to human beings. Won't be back! read more

I decided to try Stellar Dental with a Living Social deal. The price was right and I don't have dental insurance, so a cleaning was needed. What a pleasant surprise this was! I was expecting something like my family dentist, but this is a state of the art facility! You are welcomed into a spacious waiting room, and you fill out your paperwork on a computer, avoiding the annoyance of writing in those small spaces balancing a clip board on your knee. When I was called in, I was taken right to the x-ray machine, then to the exam room where they took a second set of x-rays to be sure of any diagnosis. Then the cleaning began. The water is all mint flavored! What a treat! They use this little power washer for your teeth before scraping away, so the entire situation was more comfortable having already been loosened. And I tasted minty fresh the entire time. Oh, and there are tvs in every exam room. You don't have to awkwardly try to chat with someone while their hands are in your mouth because you are watching a show! They are also very thorough in explaining their diagnosis to you. I was given recommendations for products that I wish I had known about all along. Luckily, I got out cavity free, but I definitely would have had them do any work on me. The experience was great overall and I will be going to Stellar for future work. read more

Today, I received my first ( and hopefully last) root canal! ...you know, I shared my experience with the President of our company and he said he also got one, about 22 years ago, and it has held up all of these years! I hope mine does too... I think it will. Let me tell you about my team today! Dr. Diane Witczak and her ladies-in-waiting: Teyana and and Medina ( that is Muh-deen-uh, not Muh-dye-nuh) served me well! The front desk attendant was efficient and helpful, as well as the young lady who worked out a payment plan, upon me realizing that my financial state was not as I thought it was! I was about to leave, with no work done, and then she made it work for me! Dr. Diane was kind, personable, and explicit in her instructions to me, during the entire process. It all took about an hour! She made a point of telling me what was about to happen and, gave me clear directions at each turn. "Lift your chin for me." " Turn your head this way a little. Thank you" "Please keep your mouth open, while the drill is in your mouth." She also told me when we would have a break from opening as wide as I could. haha My cavity was in an awkward position and Dr. Diane sympathized with me throughout the entire process, as it was hard work to keep my head up at just the right angle. She guided and worked with me the whole time. We made it...through hard trials...we made it throuuuugggh the pain. Pain? Nope. She numbed up the area so well, I never felt any pain! a few needle pricks which I mostly did not feel, thanks to the swab of numbing gel Medina gave me,and I was good to go! Teyana was faithful in her spraying and sucking all the crap that fell on my tongue throughout the procedure and she was gladly there to hand the Dr. what she needed. " scalpel, stat!" hahah (jk, about the scalpel, not Teyana's help. She really was a faithful assistant) In the end, Teyana scheduled me for the royal crowning of my newly dead and cavity-arrested teeth. I am looking forward to my next appt., as weird as that sounds! I was glad to have had such a positive experience, so that when I came out into the waiting room and other people were freaking out, I could talk them down from the ledge. Like, seriously, I could give them good news. Sooo, in short. Thank you Stellar Dental for these ladies. They rocked it! read more

Stay away from Hamburg location. Staff submitted claim to my insurance company for Vaneers. Claim denied, which all cosmetic is. Stellar gave me a price, I accepted as I have been waiting my entire life to smile with confidence. Waited a month for my appointment. I go to my appointment, they tell me I pay at the end of the appt. I find out ALL doctors there dont do veneers. They sent the claim and booked the appt. Get me all excited, to find out they are clueless and a waste of time read more

Excellent service. Quick fast and everyone was very friendly. I called for an emergency extraction after repeatedly calling my dentist and others for help with this issue. Stellar got me in an hour later and out the door within 40 minutes. read more

I have been going here for 5 years and overall I happy with the service. I started going here before I had dental insurance because they help you out with a the Stellar discount plan, I'm not sure how much of a discount it is but it is definitely cheaper than the previous dentist I was going to. With the stellar dental plan they also include a free cleaning and xrays once a year so you can't beat that. My hygienist is great, I always have the same lady. The only thing I do not like about Stellar Dental is that it's such a big group and you tend to see a different dentist almost every time you go for your appointment. I am a fan of consistency when it comes to my doctors. Scheduling is very easy because there are so many dentists at the group. read more

Their lab sucks and they don't care about the customers! My bite is totally off! I look horrible with what they left me with and when I said I wasn't satisfied and the problem needs to be corrected, ! was basically told TOO BAD! I would never recommend this place, ever! read more

Had to have several fillings done and then wisdom teeth removed. They looked at my insurance and told me how much each visit would cost because my insurance only covers so much per year. I was going over but need the wisdom teeth removed while I was out of work for a newborn so I didn't use more sick time. The quoted me at $400 for the surgery and it was scheduled. Morning of the surgery they call and say they made a mistake, the surgery will actually be $998! Since everything was already arranged I had to go through with it and they said my bill was paid in full. I swore I would never go back. Now 2 months later and they are sending me a bill for another $70!!! I called and talked to multiple people and all they could say was that the $998 was an estimation... So their billing department apparently had no idea what it's doing and it just guessing at amounts. Who knows what they'll try to charge me for next. read more

Transit location doctor wanted to pull my tooth and do an implant to the tune of over $4000. Got a second opinion at a different dental office and was told I had sinus infection that was causing pain. Am now on antibiotics and will be getting a crown for $900. So glad I did that and will not be returning to Stellar at Transit. read more

Absolutely terrible. I was never introduced to the doctor, she never told me her name. She worked on 2 of my teeth ... both of which hurt terribly now even though they felt fine before she worked on them. read more

Felt like I walked into a chop shop for my mouth. A horrifying experience all around. Ended up with losing more teeth then if I just never went to the dentist. read more

I found Stellar Dental to be an extremely welcoming place. As I walked in I was welcomed by a friendly staff and a beautiful venue with a pleasant waterfall at the entrance of their Williamsville location. The dentist explained to me every detail I needed to know about my teeth. I left feeling satisfied with the job they had done, and will return again for my next cleaning or dental procedure. I recommend Stellar dental to everyone. read more

I hate the dentist but I realized it was a very long time since I had a cleaning. A friend recommended stellar dental. I called to make an appointment and found the lady on the phone very helpful. I do not have insurance so they offered me their new patient special for $49.95 . They did xrays, the most thorough cleaning I have ever had. The young lady explained everthing she was doing. She was very knowledgeable and she made me aware of just one small cavity that the dentist was able to show me right on the tv screen. I scheduled to have the filling done and was very impressed with the doctor. The office is very nice and very modern. I will be back in 6 months to get my regular cleaning . Very pleased. read more

I do have dental insurance and decided to try this place, mainly just for teeth cleaning. I had my teeth cleaned and that was a good experience. The dental hygienist was fantastic and did a great job cleaning my teeth. After she was done, I met the dentist. It is because of her that I am giving this place one star. She seemed to lack basic social skills. She did not introduce herself and was rather rude. I guess they do not teach simple manners in dental school. I am not sure what was wrong with her but because of her, I will not be going back. Perhaps other dentists there are not as bad but if they hire dentists like this particular dentist, it does not reflect well on this place. read more

I went to an implant specialist after having one fail previously with another dentist. I was referred to by a dentist within the Stellar practice to see this specialist even though I didn't think I wanted an implant. I had to call twice to make an appointment with the specialist as the lady I tried to make the appointment with refused to give me an appointment and told me to go back to my other dentist who did the previous implant. I finally got the appointment after an argument about my right for a second opinion (couldn't get me in for a month and a half) and the specialist treated me terribly. He would not really answer my questions and asked me what I wanted him to do. I have never been treated so poorly by a dentist in my life. It was obvious he was not going to help me. He told me he would refer me to a denture specialist within the group but at this point I was really questioning the care I would actually receive with this group. I said no thanks and asked where the exit was. I would recommend you find someone who cares about you and avoid the Stellar group altogether! read more

Absolute WORST experience ever! The staff is the most unprofessional, rude and incompetent people I have ever come across in what is supposed to be a professional environment. I am 7 months pregnant and went to them with an already stressful situation. It is all about money with them. Complete miscommunication by everyone.One dentist told me one thing another something completely different. Seemed like the only consistency was what the balance owed was! I was rescheduled several times, appointments canceled by them without my knowledge and later billed for the "missed appointments" they canceled! The "office manager" is a complete nightmare. Extremely RUDE and argumentative. Actually told me I didnt know what I was talking about when I attempted to explain what I was told by the dentist.I could just go on and on about her lack of professionalism! I requested a refund services I had prepaid for and was "discharged" as a patient. That was 6 weeks ago and I still do not have my $450 back! Stay away from this sh**show! trust me!! And if I didnt have to click on at least 1 star I wouldnt have even given that! read more

For someone who has never had a cavity in 34 years, I suddenly had 4 when I started going to Stellar Dental. Was told they had to be filled immediately before the got worse. After having them done, and paying cash due to no insurance at the time, at my next 6 month cleaning I was I formed that one of the fillings was infected and had to be drilled out and redone, at my expense. When I asked how that could happen, I was told it more than likely hadn't been sterilized properly during the first filling. My husband had a previous root canal, on a front tooth, at a different office before we started going to Stellar Dental. The dentist at Stellar convinced him that the tooth should be removed down to the root and crowned instead, so the possibility of the tooth turning black was removed. Well guess what? Now my husband has no front tooth because they messed up and the cap won't stick to what they left of the old tooth, and oh, even though they are sorry, there is nothing they can do about it. Also, they recently told my 18 year old daughter she had 2 cavities that had to be filled right away, one of which was "very, very bad"! I took her to a different dentist in East Aurora (where we will now all be going from now on!) and they had all they could do to find one tiny little cavity, even with xrays!!!! It took them all of 5 minutes to fill it!! BEWARE OF STELLAR DENTAL!!! They are only out to make money and not looking out for your best interest. We learned the hard way! read more

Stellar Dental has lots of complaints, unless it's a cleaning. Dr Sara Kunkes said I needed a root canal and that I had 6 cavities. I was told the root canal was going to cost thousands. Kunkes was going to fill some of the cavities and when I asked questions about the root canal process, she appeared offended, shot me with Novocain and didn't do any work. I spoke with the Office Manager Deidre Smallwood about this; she said that they were on a schedule. I asked to see another Dr for my next scheduled tooth filling appointment. I saw Dr. Vlad, he extracted the tooth from my mouth and was mumbling under his breath, "Your Pressure May Be Fine". ???? During the extraction, he had threaten not to pull my tooth and was pushing my jaw from left to right and ripped my gum all the way across to the other tooth and left it open without putting any stitches in (I wish he would have held true to his threat). Two months later, I still have a long split in my gum. I STAYED BECAUSE MY INSURANCE SAID I WAS USING ALL OF MY DENTAL VISITS UP BY GOING FROM DENTIST TO DENTIST. When I showed up to have my teeth filled, I was treated by Dr. Kunkes again, (I'm feeling trapped!) There was almost a three month time gap since I had been to Stellar. Again Kunkes was the dentist since 3 months had passed I asked her to refresh my memory, she said that that the cavities were simple cavities and started to drill in tooth number two until she got to the nerve and said I needed a root canal. I couldn't believe it; she filled another tooth and put a temporary filling in tooth two. I am so traumatized! I was seen by Dr Rocco, she fill two teeth that were low and I had to go back to get them adjusted (I tried to leave but was told the dentist who worked on my teeth had to adjust them). Rocco sanded my teeth down and, I don't know what is going on with them. I finally went to another dentist and he said I had 7 cavities and needed a root canal on #2. What did Stellar do? Supposedly, they had filled 4 cavities out of the six. read more