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    Stephanie Brossard Rolfing Structural Integration

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    8 years ago

    I received Rolfing many years ago by someone personally trained by Ida Rolf. Stephanie was better. Highly recommended!

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    Modo Yoga - This is a copy of the email I sent you last week with no response after no response and the cancellation with no notification

    Modo Yoga

    2.5(2 reviews)
    4.3 km

    Both studios in Nanaimo are quite nice. They offer mostly Moksha (hot) yoga as well as Yin…read more(relaxation/restorative yoga), Nidra, flow etc. Other offerings include workshops, special events, and guest speakers. I find the studios to be fairly clean and well appointed. Sometimes the classes are very busy and I wish they wouldn't allow so many people in because it is unpleasant to have sweat dripping on to you from people whose mat is less than an inch away. The price for drop in is high ($17.85) and if you can afford it & go often, the monthly unlimited at $100/month is better. Most instructors are very talented. A few of them I find seem to really like the sound of their own voice and talk through the entire class which can be very distracting. Overall this is a good studio and I have been attending here since 2015.

    Very Disappointing First Experience My first experience with…read moreModo Yoga Nanaimo's Rutherford Road location was disappointing. I booked a $35 Sound Bath three weeks in advance. The online system charged my card three times, and I had to call to get registered and have two duplicate charges reversed. On the day of the event, I arrived for the 7:00 PM Sound Bath, only to find the doors locked. Another customer told me it had been cancelled earlier that day. Nobody from Modo called, emailed, or sent any notification. My $35 was eventually refunded, but I received no apology or explanation. I emailed the studio myself to ask why nobody had contacted me, but I still received no response. I understand that events sometimes need to be cancelled. My complaint is the lack of communication and customer care. If customers are expected to give 24 hours' notice when cancelling, it's reasonable to expect the studio to notify paying customers when they cancel an event. A refund corrects the financial transaction, but it doesn't replace an apology or respectful communication. For a business centred around wellness, I expected much better from my first experience.

    Stephanie Brossard Rolfing Structural Integration - yoga - Updated September 2026

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