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    Stephanie Vitacco

    4.9 (111 reviews)
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    Page 1 of 3

    Ask the Community - Stephanie Vitacco

    Review Highlights - Stephanie Vitacco

    Stephanie, Chung Mi, Joey, and everyone who worked like pristine clockwork, thank you for holding my hand.

    Mentioned in 38 reviews

    Read more highlights

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    Dana Frank Homes - www.DanaFrankHomes.com

    Dana Frank Homes

    (120 reviews)

    Woodland Hills

    Dana Frank is a pleasure to work with - efficient, proficient, reliable, and resourceful. She…read morehelped me sell my condo faster and for more than I expected. I'm beyond pleased and look forward to working with her again.

    Dana, my home was BROKEN into on YOUR watch and you never even bothered to tell me! My neighbor,…read morewho was thankfully on the ball, let me know. You also refused to cooperate and talk with the police. Your text back to me said your hair was wet, so you couldn't answer the phone. After that, you kept saying you were too busy to tell the police what happened. Why? Why didn't you let me know about the break in? The police said you put my life in danger by not telling me, because I could have shown up there with them still inside my house and/or they could have come back. You also didn't tell me that the keys to the french doors were also stolen on your watch, so I know that when my house was shown, no one was able to go out onto any of the balconies. You didn't bother to make any flyers to let people know about the extra parking, which is important on a tiny cul-de-sac. Most people would leave thinking a house doesn't have parking for visiting friends and family. The stagers also left boxes in my neighbor's driveway. My neighbors can attest to this. They also left boxes in front of my front door. They had been out there for weeks before I came to the house and discovered them. Most realtors would want a clean entryway. You also said you didn't have time to do an open house. I have photos of what the painter you hired did and the paint all over. I have photos of the horrible staging. You can't discount facts Dana. You then said you wanted to list the house below the market price because then you claimed there'd be a bidding war, which there wasn't. It sold for way too little. My dad was 80 something at the time and things got past him but not me. I tried to fire you because I was the one seeing that you weren't putting in the effort other realtors I've worked with have. They all had open houses. My dad is old and lives 6 hours away, so he didn't see what I was seeing firsthand. He didn't see with his own eyes the smashed windows at the front door, the bad painting job, the weird staging job with strange contemporary orange furniture that didn't fit the style of the house. That there were no flyers made for the potential buyers to take with them after to show the park nearby, that it's in a great school district, that there's extra parking, etc. You didn't bother doing this. Yelp is here so people can post about their experiences with businesses and so this is exactly what I'm doing. This was mine and my father's personal experience with you.

    Cricket Yee - Coldwell Banker

    Cricket Yee - Coldwell Banker

    (100 reviews)

    Encino

    Cricket Yee is the real deal…read more Buying a home is stressful. Cricket made it feel manageable - and even exciting. She is responsive, sharp, organized, and incredibly calm under pressure. Whenever something unexpected came up (and in real estate, something always does), she handled it immediately and strategically. She fought for us during negotiations, kept everything on track during escrow, and explained every step in plain English. We never felt lost or unsure about what was happening. Beyond the professionalism, she genuinely cares. You can tell she wants her clients to win, not just close. If you're buying or selling in LA, call Cricket. Period.

    I worked with this agent to list my rental properties in Winnetka, CA. My properties were not…read moreadvertised correctly on key platforms, including Apartments.com, Homes.com, and Zillow, which are among the most important channels for marketing rental listings. This negatively affected visibility and inquiries. When I raised these issues and requested corrections, the agent declined to address them, stating that it would take too much time and that technical personnel were unavailable. As a result, the inaccuracies remained unresolved. When I continued to follow up regarding these issues, the agent terminated the agency relationship, which caused delays in marketing my properties. She also suggested that my listings be transferred to more junior personnel within her brokerage rather than handling the matter herself. In addition, I gave clear instructions to restrict access to a separate furnished studio unit with valuable contents and specifically requested that the lockbox code be changed so contractors could not enter. Despite these instructions, after termination of my agreement she willfully made the key accessible to the contractors. In my experience, her conduct was unprofessional, including failing to correct listing errors, not following clear instructions regarding property access, and terminating the agency after concerns were raised. Based on my experience, there were significant lapses in responsiveness, follow-through, and adherence to client instructions.

    Marc Tahler & Ken Zietz

    Marc Tahler & Ken Zietz

    (38 reviews)

    Woodland Hills

    We've worked with them on both selling my parents' home and buying our own. They're just good…read morepeoplesss. When selling my parents' home, they made the process easy and clean, avoided the typical open house circus, and kept pushing to get the best result possible. When my wife and I were looking to buy, they actually told us to wait because they didn't think the market was right for what we wanted, even though that meant no business for them. Once we found a property, they helped us evaluate whether it was truly a good opportunity. Ken also helped my wife through the anxiety that comes with such a big purchase. He walked us through each step, answered our questions, and always made us feel comfortable. So yeah, go with them. Trust.

    We had a great experience working with Marc and Ken throughout our home-buying process. They were…read morealways responsive, helpful, and easy to work with. They took the time to answer our questions, guide us through each step, and made the experience much less stressful. One thing we especially appreciated was how well connected they are. They were able to provide trusted vendor and contractor recommendations whenever we needed them, which was incredibly helpful as first-time homeowners. Their professionalism, knowledge, and network made a big difference, and we would gladly recommend them to anyone looking to buy or sell a home. We'd also like to give a special shout-out to Ken for his incredible patience and dedication with us as complete newbies lol. He was always willing to meet with us in person, and guide as all throughout; oh and he has incredible food recommendations ;)

    Stephanie Vitacco - realestateagents - Updated July 2026

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