I've been seeing Dr. Lawrence here for a couple of years now, and I've been nothing but happy with…read morethe care I've received. She's patient, she listens, she's non-judgmental (I don't get that a lot as a fat patient) and she's more than willing to work with me on healthcare needs and goals instead of jamming prescriptions and diagnoses down my throat. (Can you tell I've had less than stellar doctors before? XD) The staff, from front desk people to nurses and social workers, is always friendly and professional, they're usually running on time or within perfectly acceptable ranges, and they're even good at drawing blood from my temperamental veins. I'd definitely recommend this place to anyone needing a new primary care person.

I've been taking my daughter to see Dr. Bates for the past year since my daughter was born. I've…read morebeen very happy with Dr. Bates. She always takes plenty of time to answer all of my questions and address my concerns. This is a pretty small office. I've found it easy to schedule appointments both for sick visits as well as regular check ups. I haven't had the opportunity to see any of the other doctors except over the phone when I've called the on-call doctor. I've found the nurses and office staff to be very helpful and pleasant as well.

If you are looking for a companionate, caring, empathetic, or helpful doctor... this is NOT the…read moreplace, specifically Dr. Betkurer. It truly felt as though she had no interest in helping me or addressing any of my concerns. If you go in with a concern you will most likely leave here with no help and no answers. I literally was in the patient room crying after my interaction with her and she comes back in the room and says "you can go now." I left here feeling defeated and uncared for.

I've been going to this office for decades, after being referred by my parents, Aunts and…read moreGrandparents. I've noticed a huge decline in the Physicans care and putting the patient first. After decades of hard work, I unfortunately have to sign up for disability and these Physicans will not complete the forms required by the Federal Judge, I even offered to pay any fee required. Its very disappointing. I had a panic attack in front of my Physican and she just didn't care at all, she just rushed out of the room. ​​

Dr. Sinclair is the best! While we are only one month into using the pediatric concierge service, I…read morecan honestly say it has been amazing. With our infant in daycare we are no stranger to coughs/colds. Being able to text Dr. Sinclair during off hours in the mornings and evenings gives our family the comfort we need as new parents. The response time to messages is very quick, and we've even used photos and videos to help in diagnoses and treatments. We have gotten prescriptions ordered the same night (invaluable when dealing with a fussy baby) with in-office follow-ups the next morning. She asks US when we are available to come in, and it seems as though she cares for our infant as much as she would care for her own children. I cannot say enough for how amazing this service has been in the first month. I look forward to continuing our relationship with Dr. Sinclair!

From the owner: Roots & Wings Pediatrics provide Concierge Medicine for children in Columbus, OH. Dr. Sinclair is…read morebringing back the days of same day visits, directly communicating with your doctor (even texting), and even home visits!