Most amazing staff. honestly, never felt more comfortable with someone working on me. Dr. Hansen,…read moreDr.felts, Abby, lauren, misty, Taylor, and Ariel. Seriously the most professional, personal, and welcoming staff. if I could rate this higher, I would. I didn't have the ability to have the hygiene I wanted growing up. but, I have the hygiene I need and want now, thanks to white peak dental! thank you guys!

I actually went here a few years because of my family uses Dr.Hansen and referred me to him because…read morethey all feel comfortable with him. Well trying to be a retuning patient today, and misty made me feel like i was dumb as I asked a simple question. I told her about my tooth and she told me so you need to get. Fixed? Welllllllll Misty that's why I'm calling and continues to speak to me like I'm dumb. so I told her I'm cool off them she ruined the retuning experience. The fact this is serious and so personal I Dr. Hansen Is great as I formed a relationship with him and now im looking for a new dentist.

Feel very comfortable with this office. I may not look nervous at the dentist but I really am…read moreterrified. Dr.Patch and his team have always made me feel comfortable. I do recommend them 100% I don't feel pressured at all to get services done either. Their teeth cleaning is good. They don't polish your teeth like other offices I have been to in the past. Maybe I need to ask but over all good cleaning. I had root canal done and dr. Patch was very gentle and kind allowed for breaks if needed. They do give you option to watch Netflix during your procedure. Which is cool if you need a distraction. And they give complimentary facials after cleaning. Also call for correct office hours. I don't think they have updated their website. Dr. Patch is the dentist there not the one on their website.

I really debated on writing this review but I think people and the owner needs to know how Mandi is…read moretreating people. I gave this place three stars because overall my experience was ok. I started coming here about 9 months ago. I worked at a facility with children with mental health complications, it was a group home. I was assaulted by one of my students and broke two of my teeth. I had to have a crown put on one and a tooth pulled, an implant placed and then the new crown put on the implant. When I first started coming to Riverton Dental it was great. They helped me immensely with Workmans Comp. I called them when everything first happened and they said they had worked with Workmans comp before. They did a majority of the work at Riverton Dental, I had my Implant placed at Salt Water Dental. Mandi told me that those offices work together when implants are placed. I loved Salt Water Dental. They are beyond kind there, I even confided in Dr. Jensen about what was going on at Riverton Dental. He apologized on their behalf and asked me to give them another chance. That he goes from Salt Lake to Riverton Dental for his work and wouldn't go anywhere else. Come to find out the reason he was telling me this is because is he the owner of both Riverton Dental and Salt Water Dental. Now getting to the real issues. Lindsay called me Monday the 17th to make an appointment to get the crown placed on my implant for Wednesday the 19th of February, I asked her if she had any sooner appointments because I was beyond excited and she said no, I asked her to call me if she had any cancelled appointments because I live close to the office and would like to get in ASAP. She was kind and told me yes. Wednesday came and I got a call first thing in the morning, I thought they were calling me to tell me to come in early. It was Mandi. She was letting me know that she was not going to place the crown because my workman's comp had not paid her. She was not able to get ahold of him and they were not calling her back. I ended up asking her to give me workman's comp phone number and I called and they picked up first ring. We ended up three waying Mandi, he let her know that she had not sent in any of the bills and if she sent him the bills he would get a check out the same day for they to place the implant. She thanked him and hung up. I called Mandi back. She still said she is not going to place the crown until she got payment and a few other things she said to me that was uncalled for was "Its your fault that insurance has not paid me, they are your insurance and your problem not mine." another thing, one of my teeth were in the process of decaying, so I think that is one of the reasons it broke as easy as it did but she said "We both know that break didn't happen at work and you are lucky that workman comp is paying for that" if you work for a dental office why would you say something like that? I didn't even get an apology for it. Just so that she knows everything that happened to me is a video tape at my work and they can see it broke my teeth. We had great video cameras and they took pictures after and sent them to my "insurance" I fully recommend Dr Jensen at Salt Water, however I do not recommend Riverton Dental. I ended up going to a different office to have the implant placed. That office was great. They were the one that told me more about what was going on Riverton Dental and how many complaints they are getting. We actually had a conference call with Dr. Jensen. He ended up releasing the tooth to the new dental office. He did say a couple things that stood out to me that was a little bit upsetting. He said "We need to give her the tooth and put this down as a bad experience and cut ties" He is a great dentist but he needs to know what is going on in his other offices. If it was me as the owner I would want to know what was going on. Mandi did tell me as well if I wrote this review that she was going to "challenge" the review. She can try to challenge the review but what I know what my experience was.

Greatest dentist in the salt lake valley wouldn't recommend anyone else they have gone above and…read morebeyond to help

Prepare for the sales pitches. Services are good as long as it's covered by insurance. They try…read moreto sell you on everything and prices are in 95% highest in the valley, thus the two star. Any extra work that you need get somewhere else. If just the normal checkups they are a factory but good.

Excellent dental hygienist, did a thorough job. Dentist was pleasant and didn't push work needed…read more Enjoyed experience.

This is sad because, I actually liked the Dentist Tony Jensen. Too bad I can't only deal with…read morehim. It's the rest of the staff that is deserving of this bad review. The hygienists are always rushed. ALWAYS. I had several different hygienists too. I have been going there twice a year for several years. I always questioned myself WHY. It was usually not a good experience, but I figured...it's twice a year. I just put up with it. However, my opinion has now changed. I definitely won't be going back. The staff is unprofessional. Especially, the office manager. I expressed my concern about their 3% fee to use our health equity debit card for an upcoming procedure. If you don't pay via check or CASH, they charge a 3% fee. No other medical offices do this, in my experience. I use my health equity card for all of our medical expenses. When I told them I won't be coming back. The office manager was extremely rude. I just received a bill from my last appointment. I declined the option for a fluoride treatment. They charged me for it anyway. I declined it due to their added fees. I nave never paid out of pocket prior for the standard exam and x rays. They must be hurting for money. Real classy Genesis Dental! I will be fighting your bogus charge.

Rachel was my hygienist, Miriam was my dental assistant, and of course Dr. Smith, they are all…read moreamazing people who care about their patients. I have been seeing them for nearly 20 years.

Five star service, and a dentist (and dental office) you can trust. Everyone there is competent,…read morefriendly, and cares about the patience and quality of care they provide..

Dr DeMille may do good work but, the office staff and billing is HORRIBLE!…read more They do not honor their own quotes and charge a lot more if you try to use insurance. After paying off the balance, they will send additional bills in the mail adding extra fees which were never discussed or included in the original quotes they have their patients sign before starting any work. When dental insurance pays more than the estimate, they won't return the extra money they collected or even apply it to future work. Even taking in the insurance EOBs (showing the insurance paid hundreds more then their estimate), they keep the extra money. Also, if THEY cancel your appt within 48 hours before the appt time, THEY CHARGE THE PATIENT a cancellation fee. Very dishonest way to conduct business.

I strongly urge others to take the billing concerns shared by previous patients seriously (Google…read moreReviews). I initially trusted the positive reviews, which unfortunately led me to this dental office--an experience I regret. Despite having active Delta Dental coverage, I was charged $39 out-of-pocket for a regional block anesthesia because, according to the office, my insurance "denied it." After personally contacting Delta Dental, they confirmed the charge should not have been applied and even contacted the dental office on my behalf. This indicates a troubling pattern of unbundling services in a way that bypasses insurance coverage. Additionally, they will try to get you to use "better quality materials" that is not covered by insurance--something not clearly explained upfront unless you ask them and to remove it they add it on and only remove if you read the paper and ask them about it (e.g Nano-Hybrid Composite). When I questioned the charges, the office threatened to send the unpaid balance to collections, citing "Utah law" as the reason patients are responsible for all uncovered portions and said they could work a "payment plan" as to balm their charge as if they are helping you instead of correcting the error. This practice also uses high-end x-ray machines and frequently performs excessive imaging, which appears more designed to increase billing than improve patient care. These unnecessary x-rays result in inflated costs to the insurance. In total, I paid $209 out-of-pocket for a routine cleaning and the removal of a single wisdom tooth (that's with having Delta Dental insurance coverage )--despite Delta Dental confirming my total out-of-pocket cost for everything should have been only $170 (So, I basically paid $39 extra (reg. block anesthesia | something I should have not been charged for - unbundling). This discrepancy raises concerns about whether this is a case of unethical billing practices or a lack of proper understanding of insurance protocols. I lean more towards unethical billing practices because this Dental Office has done it to other folks as-well, I understand mistakes, but it's happened what seems like a lot to other folks as well based on the low-star reviews, now me included. Based on my experience with billing here--and similar reports from other patients--I recommend seeking care from a dental provider that prioritizes transparent billing, ethical practices, and patient trust.

Dentist called to check on me during recovery; I've never experienced that . The Hygienist I had…read morewas excellent and customer service is excellent!!

The dentist doesn't have to be scary! Earlier this year, I…read morefound myself in search of a new dentist, and Dr. Hardin was recommended to me by a friend. And now, having been there a few different times, I have had nothing but very positive experiences. Walking in, you are greeted by Kenzie at the front desk, she is so friendly and inviting that you almost forget that you are at the dentist. The office itself is very clean, and pleasant, creating a very nice waiting atmosphere. Dr. Hardin and the hygienists do a great job at making you feel taken care of and like they have your best interest at heart. And they are very transparent with cost and all of your options. I definitely would recommend!

I've always been treated well and they are very pleasant people , I would recommend them to…read moreeveryone I know

Charges twice as much as my last dentist for a cleaning! And he doesn't even do it, his techs do…read more I won't be back.