We were pleased with the service provided as our move was urgent. We had to store some of the boxed…read moreitems only opening them after a couple of months. We then discovered our documents missing: my Canadian Citizenship Certificate, my old passports, 2 old cell phones all from my nbedroom side table. Our basement tenant's documents are also missing. He is applying for a new passport. We're afraid of identity theft and usage of our information for fraudulent actions. We're being advised to inform the police. I cannot recommend them to other people. M.A.

RUN RUN..... If there is something less than 0 option, I would have given that for the poor ,…read moreunreliable services availed by me for residential moving services for 30th Apr'2025. Move was supposed to start at 12 PM, Truck was not available by 3:30 PM; I was asked to postpone the move for next day when I and my wife took a day off just for the move; Hence it was a loss of pay for my wife. Since the move finished around 11; she again has to take day off the next day. They were dependent on U-Haul for providing truck and did not have their own trucks and they call themself Movers who do professional business Out of your 4 men in service; 3 had their first day on the Job and only one person had some know-how, No Equipment , no planning at all 3 of them were not aware how to dismantle the recliners/sofas/bed; Neither they have the right tool. Hence we have to dismantle the bed ourselves with my own tools. One of your work men introduced us as Rahul while his original name was Gaurav. Despite repeatedly pointing out his laziness and failure to keep pace with others, the other three men were getting increasingly annoyed. Even at the move-in Location, He was sent prior to trucking with my wife in Sienna Car which carried smaller boxes so that Elevator could be started, He didn't start the move which wasted half an hour. Also driving time was 30 mins but he drove so slow that he took 45 mins, witnessed by my wife Since the booking of Elevator time in the move-in condo lapsed, I had to make numerous requests to building management to get us accomodated. In this restlessness, there was no time for wrapping furniture resulting in damages to my work station , Sofas & recliners. I had a Gout Attack last week and took your services for convenience but I along with my brother had to do major lifting of boxes along with loaders. At the new condo location, Work men were seen dragging the furniture in the corridor instead of lifting, which was pointed out by the security guard of the building through CCTV which might have brought a penalty. In all hustle bustle, my mountain bike is left on the move out location worth $450 which is still missing and no Action taken by owner Anuj to address it. Instead they declined that they left anything. They even did not gave a receipt as I made transaction on cash and they cannot generate it for previous day. There were numerous shortcomings and the entire day just went into stress that I cannot even write in one page. Run Away from this company.