I have been using stericycle since 2002 (over 10 years). They started to charge by weight even though my bin was half empty so a started to check 4 competitors in the area. I have been paying 4 times the rate of the highest of the 4. I called stericycle to complain. They said that it is too bad. I am locked in a contract for 5 years and there is now way to get out unless I paid them 11,000 for them to drop the contract. Apparently my contract auto renewed for 5 years in the fine print that was signed years ago. Stay away from this company. Go elsewhere. read more

My bill almost tripled and when I called to inquire they said I had esigned a contract that locked me in for 5 years and they could raise the fee as they saw fit essentially. To cancel in fine print they stated I agreed pay $2000 is damages. First of all I did not sign anything of that nature and secondly what did I even damage??? Rates for biohazard pickup I found later was $30/ pick up not the $181 they were charging me. Do not use this company, absolutely crooks in my opinion!!! read more

Salespeople misrepresent service. They lock you into an auto-renewing 5-year(!) contract and try to charge exorbitant penalties if it doesn't work for you. Shady shady shady. read more