The team at Prosper Real Estate was nothing but exceptional in helping us purchase our first home…read more From walking us through the details of how a home purchase works in our initial meeting, to ensuring we were paying the right price for the home we wanted, they were on it! We always felt we were being treated with respect and courtesy and that they had our best interests in mind. Adriana was very thoughtful and followed the strict protocols when dealing with the initial stages of our global pandemic to ensure we were safe and protected as well as the owners' homes and properties, to meet all the necessary guidelines. We can't say enough good things about our home buying experience and trust that you'll be impressed every step of the way. Thank you Adam and Adriana, you're the best!

Adam Menconi, Broker/Owner, Prosper Real Estate, provided our family an excellent experience with…read morethe sale of the home of our recently deceased parents. While we no longer live in Santa Rosa, when it came time to sell the house we needed to find a realtor. Adam came highly recommended to us by a friend. When we met Adam, we were impressed by his energy, personality, and knowledge of the market. As we would later learn, he also was well connected and knowledgeable of the the brokers/realtors in the area. Working with Adam, he walked us through the current Sonoma County housing market and provided a sense of timing for listing the house. He also had some fresh ideas on how to present the home once it was listed. He shared with us his software and media tools that could be used in lieu of "Staging a Home". With such tools, we would possibly lower expenses and allow the buyer to use their own vision of how they might furnish their new home. As mentioned, our family is no longer in the Santa Rosa area. When it came time to do house inspections, the Prosper team took the reins. They set up up the appointments and oversaw the work. Adam's Associate, Sarah Ramirez, was incredible in working through this effort. Both Adam and Sarah kept us well informed all along the way. As we continued to prep the house, we came across what seemed to be big obstacles. Fortunately, Adam and the team had solutions. This included contacts for Estate Sales, landscaping prep, and how to handle items left in the house that the family did not want - that the family otherwise would have to haul away. In short, Prosper handled all the major issues and it all became very easy for the family. In the end, the house sold much faster than we would have ever expected. It was a very smooth process and our expenses were held at a minimum. We highly recommend Prosper to anyone looking to buy or sell a home. A big thank you to Adam, Sarah, and the Prosper team.

This review is several years overdue, but has weighed on me all this time. I hired Jeff's wife…read more(Debbie Pannell), firstly, and got a bait and switch with mainly Jeff being the point person. I was selling my late father's house in Sebastopol and will highlight the issues: 1. I got zero help preparing the property. They showed up once in 7 months. 2. The few referrals for help with the property were their friends - none were appropriate in meeting the needs of the project. 3. Word got out through me, not them, so I ended up showing interested parties the property myself. I didn't mind this as we had agreed on open houses in the spring. 4. I checked in with them about this activity and interest and was told to refer offers to them (Jeff and Debbie). 5. I did this for the next interested prospective buyer, and Jeff and Debbie suddenly set up an urgent call with me where they excitedly told me I had until 5pm that day to accept the offer, which they said I should do. (What about the open houses?? They had said the market was very strong.) 6. Mind you I was grieving two family deaths during COVID and handling this massive property by myself with two kids. Under pressure - two "experts" and one of me - I accepted the offer by 5pm that day. Everyone I knew, including realtor friends, were later shocked at the way this was handled and said I could have/should have done much better financially. 7. No one ever went over the paperwork with me. It was delivered to the house by a notary public as I recall. Unbeknownst to me, I signed away light fixtures that were family heirlooms. I realized on my own what had happened, and had to fight to get those back, and replace them myself and at my own cost, as per Debbie and Jeff. 8. I then felt pressured by them into leaving more family relics for the new owners "to maintain the character of the property" 9. There was no communication with me around changed closing dates or walk throughs by the prospective buyers. I was in the dark and blindsided more than once. 10. I did consult with a lawyer after all this who agreed on how bad the situation was, but said I unfortunately had no legal recourse the way the laws are set up. 11. At some point I spoke to Jeff's higher up, Bill Facendini, about all this. He had an associate on the line as well - again, two of them, one of me. He tried to appease me until he became aggressive on the phone when I suggested there be some compensation: "Discussion like that stops right now. I will defend the realtors to the end." I asked what they actually did for me. His reply: "They did their job!" (for him, but not for me) Quite frankly, I have felt intimidated since that call to write this, but I'm not intimidated anymore. I wrote a letter with these issues of concern to Jeff and Debbie at the time. Their reply: "Congratulations on the sale of the home. Very surprised you've been disappointed. We hope this brings you closure to this chapter and allows you to move forward." In character, zero response to anything I asked them to address.

Jeff is literally the best real estate agent in Santa Rosa! We are first time home buyers and had…read moremet with another agent before Jeff who was awful. When we met with Jeff it was like the heavens opened up and sent us a real estate angel. He is experienced, knowledgeable, professional, courteous, and simply a nice person. He grew up in Santa Rosa and knows everything about the city, which is very helpful when you're looking to buy a home. Jeff is an ace up the sleeve and anyone would be lucky to have him as their agent.

So grateful for David's help during a very difficult time for me. Not only is he a skilled and…read moretrusted agent, but he's a terrific human being who understands what an emotional roller coaster selling a home can be, provides solid counsel, and honestly and effectively addresses concerns. I can't recommend David strongly enough.

Hello. David Thomas…read morehelped us to buy our first home in Rohnert Park. He was recommended to us and we are so grateful that he was. We talked to several realtors before working exclusively with David, but choose him because of he was knowledgeable, honest, and very friendly. He is an absolute professional. He helped inform to our decisions as we were making choices about what we were looking for as first time home buyers. We are forever grateful we worked with him during this process.

Every so often, my mother gets on one of these optimistic, delusional kicks where she thinks it's…read moreany less than financial suicide to sell all her property in Iowa and move to northern California. During one such phase, we wandered into Steve's office on a whim and were received with a warm reception. I'd warned her about the exorbitant market prices, but when she saw just how close to reality that shoebox was, her questions became panicked and she unleashed that Chinese "wit." "Do you have any foreclosures?" "What about the fix 'er uppers?" "Four hundred thousand for that junk?!" Steve dealt with her questions with the patience and understanding of a saint, and led us through many queries to find the ideal house. Despite my mom leaving crestfallen, having communicated she was in no position to obtain anything but the free lollipops on the counter, we received several no pressure follow-up/check-in emails from Steve. If you're looking to purchase a home in Sonoma county from a stand-up fella, he's your man. Not to mention, he's rather handsome, has an adorable puppy and rides a motorcycle, ladies!

We can't say enough good things about Steve. He made the entire home buying process a breeze…read more Steve's friendly demeanor, work ethic, and knowledge about homes is why he deserves every single one of the five stars. Steve is very customer service focused, friendly, and was always available to educate / answer questions. We couldn't have been in better hands. We strongly recommend Steve to everyone buying a home!

I have purchased and sold multiple homes, and the best real estate agent that I have ever worked…read morewith is Jamie Abitia. The experience I had recently selling my home surpassed all of my expectations, as Jamie is a person of quality who cares about her customers. She is very knowledgeable, on top of every detail, takes initiative, and excellent at staging and presenting a home. Jamie by nature has a way of putting people at ease, and making the experience enjoyable. Jamie does not stop. She is available morning, noon and night, seven days a week! (Sorry, but she needs a life! lol) She views her assignments as personal challenge, and adroitly uses the vast knowledge & resources of her support team at Maddox. She anticipates possible pitfalls, addressing them before they become a problem. In fact, whenever something came up that related to inspections, permits, power, plumbing, painting, home repair, electrical, landscaping, or staging; her phone was out as she was making a call to someone who could promptly attend to any concern. She is also very tech savvy, and utilizes this to make transactions easy and convenient for her customers. Jamie is gracious, patient, understanding, and helpful throughout a process that is normally very stressful. She also has a great sense of humor! Meeting Jamie was like opening your first bottle of champagne; knowing her was like drinking it. I am grateful for the marvelous service that Jamie and her team have provided. Even though I had never met Jamie before I hired her, I now consider her a trusted & valued friend. You are in good hands if you select Jamie Abitia as your agent! Sincerely, Stuart Damon

Katrena prior is the best real estate agent ever. Period. 1…read more Consistent 2. Ethical 3. Enthusiastic/great energy 4. Knowledgeable 5. Patient 6. Great teacher She definitely adds warmth to this business and was extremely helpful given my limited knowledge as a first time home buyer I love my new (recently remodeled) home and I'm thankful for her subtle push to make me as competitive as possible in this market

Robert is simply outstanding. His attention to detail and interest in in understanding / matching…read moreour needs is exceptional. His willingness to work with our unique situation... and the sense of calm he brings to the process is all more than I expect from a realtor. His local knowledge and connections in the community will not be matched. I unreservedly recommend Robert.

Such great service! Mr. Bailkin took time out of his busy schedule to sit down with me and do an…read moreoverview of real estate in the area, even though we are not planning on buying until several years. Being a native to the Santa Rosa area allowed him to share his in depth knowledge of the different regions. We will definitely choose him to represent us in the future! Michelle Gori Redwood Okami Shibas

Chris has been nothing short of amazing for my fiancée and I in our home buying adventure. From…read moresetting realistic expectations in an incredibly palatable way to being 'boots on the ground' in visiting prospects and much more, Chris has made home buying feel so much more approachable and attainable. Thank you for all you do Chris, you're a gem!

My partner and I were so nervous about the home-buying process, and Chris made it all feel doable…read moreand exciting. He spent so much time showing us different houses and provided insight and transparency about the pros and cons of each one. I never felt like he was trying to "upsell" anything or push us towards a more expensive property, he genuinely cares about our wellbeing and worked so hard to find a place that would set us up for future goals. Chris even helped us shop around lenders to make sure we were getting the best possible rates, and we wound up working with someone he recommended who was just as wonderful as Chris. He is also a super friendly and patient guy, which helps a lot when you have late-night panic questions that he always answers with kindness. We truly cannot recommend Chris enough and will definitely be using him for all of our future real estate needs!

Bryan did a fantastic job supporting our search. We were looking for an investment opportunity and…read morewhen we started our criteria was not well defined. Bryan very patiently explained the market and toured so many houses with us over the course of several years! His guidance was so valuable as he evaluated quality and price. In the end he helped negotiate a great deal that we are so happy with. He dug into open permits and even brought us to the county offices to ensure everything was right with the home. That was way above and beyond. Truly an exceptional expert in his field. I have referred him to family and fiends. Thank you Bryan!

Bryan was a breath of fresh air after 2 years of unsuccessful offers made with other realtors in…read moreSonoma County. Off the bat, Bryan was very personable and gave us the impression that he really had our best interest at heart; Bryan made us feel like he cared about finding us the right property and not pressuring us to buy just any home. He was patient and took the time to walk us through every step of the process with no detail unturned. Bryan made himself available day and night for showings and answering our many questions. We believe Bryan's expertise, and professional relationships ultimately led us to finding our first home. We can't thank him enough for helping us with the purchase of our home and will recommend him to anyone looking for a realtor. Thank you Bryan!