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    Steve Jaffe - Caliber Home Loans

    5.0 (2 reviews)

    Services - Steve Jaffe - Caliber Home Loans

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    Greg Rielly - Archstone Home Mortgage

    Greg Rielly - Archstone Home Mortgage

    (3 reviews)

    Sept. 22, 2015 My…read morewife and I are here on a Friday evening discussing our pending re-fi with Greg Rielly. Usually people are not opposed to writing something nice AFTER they have successfully completed their loan process and have been approved. We're still in the pending stage. Yet my wife said and I completely agree that whatever happens with our re-fi (approved or not) we have 110% confidence that Greg is doing everything he can to ensure that we are approved. We have called and written to him at some pretty odd hours and to our surprise he's responded right away (we think he must sleep with one eye open to check his email). Today he asked me to respond in writing on a couple of issues and after I sent him our information we asked "why are they asking for this information now?" he replied; "they're not. I'm just being proactive ensuring if they do we already have our answers ready". Wow. Wow. Who does that in this day and age? There are just so many people these days that promise the world and they can't even do what they said they'd do. We're very impressed Greg and his team really do bend over backwards for their clients.

    Greg has been so incredibly helpful during both refinances I've gone through. He's quick answer any…read moreand all questions and is honest. The process has gone fairly seamless each time and if I have #3 I'll be calling him once again! I highly recommend Greg and the NAF team. Thank you!!!!

    Wendy Mariani

    Wendy Mariani

    (23 reviews)

    We loved working with Wendy Mariani. She is on the ball and professional as well as pleasant and…read morekind. A number of problem came up for us that she handled expertly and quickly. She really made a difference in how easy the process was for us. Thanks Wendy!

    Wendy was AMAZING! She was completely transparent through every step of the process and set the…read moreexpectations from the initial meeting. I cannot recommend her enough to my friends that are purchasing homes; shes responsive, dedicated, thorough, organized and communicative. We worked with another mortgage company for 6 months before I decided to explore another option. Just over a year ago my husband started his own business and the other company kept telling us we would not qualify on our own so we would need a co-borrower. So we kept putting it off, not to mention we were told we would only get approved for 250k with over 15% down (because he ran the numbers and that was "best case scenario"). We thought we were never going to be able to purchase a home in this lifetime, it was not a fun experience working with this other company. So I decided to look on Yelp for another person to talk to - Wendy Mariani popped up and she was a God send. Wendy did what the other company could not do in 60 days; completely amazing! She was straight with us and gave us the bottom line and completely delivered above and beyond what we expected. My husband and I did not need a co-borrower and were able to qualify for 375k with a significantly lower down payment (I cant remember how much exactly). She dug through the fine print and threw everything at the wall to see what would stick to make our situation work. This is exactly the kind of person you want helping you purchase your first (or 2nd or any) home. If you are serious about purchasing a home Wendy is the one person you want in your corner, there's a reason she is ranked so high its because she walks the walk.

    Flyhomes Mortgage

    Flyhomes Mortgage

    (76 reviews)

    Have been attempting to contact customer service regarding what appears to be an error regarding…read moreequity over the sale of previous home. NO ONE is available to speak with me! Certainly over two business days (Friday and Monday) someone ought to be available to phone me to settle this issue! Douglas O.

    Update from the review below: The VP of customer service reached out and Flyhomes is making it…read moreright. They are helping me refinance and I am happy with the terms. ---------------------------------------- I bought a home and got a mortgage through Flyhomes in August 2023. I also signed up to use their buy now, refi later on us program (see attached advertisement). Per the conditions of the program, I had to wait six months after closing to use it. I was assured by my Flyhomes mortgage officer that even if the program ended that it was in my file and that I would still be able to access it. Having access to this program is part of why I made the leap in buying a home with Flyhomes. It has now been more than six months and I have contacted (emailed and called) Flyhomes Mortgage eight times over the last five months about utilizing this program and they haven't responded to me. The one exception being I was able to get a live appointment with a mortgage broker. I explained my situation and he told me to email the mortgage president and explain my situation to receive the services. I did just that and still haven't heard anything back. I am so frustrated with this poor customer service. I would not recommend their services.

    Flyhomes

    Flyhomes

    (275 reviews)

    Update base on the business reply : As their customer since…read moreFebruary, I can say their listing agent, selling agent , lender who got in contact with us are all very not helpful at all, not only they are blur on delivering messages and information, but also are just has no idea what they are doing at all, answering the wrong questions, not clear on the contract, trying to get away with problems- as they take your complains for nothings and all they can do to put this poor guy Jared out to say" oh sorry we can't really do anything " and that's all, sorry we take your money but can't do anything! Figure something out ! Their California agent Christina Felix is very unprofessional and only thing she did was stressing out the costumer , when we sign the contract she was very pushy and didn't explain clear enough. We agreed the seller stay in the property with 3 week rent back, but agent told them it's free without being clear to us , which on the contract shows as blank , which does not mean $0- and she later claims something on the contract says " licensed fee $0" means rent back free. They are using undirected term to trick people who doesn't understand the actual meanings. After we complain to the Flyhomes , they said they can't cover our loss, and not responsible for the mistake, and they start asking us if we want to back out the offer ( that way they can take our earnest money and buy the house , resale it, then make profit out of it ) we are beyond annoyed and very frustrated because we are in the middle of buying this house , we love the property, but Flyhome is just very unprofessional, and has no idea what they are doing, miscommunication with lender ,buyer , seller , ..etc . I highly suggest people who is thinking use them, think twice ! By the way , their mortgage interest rate is completely rip off, DO NOT Use them

    Used Flyhomes in 2019 to purchase our home after moving from out of state. With how competitive the…read moreSeattle market is we knew we needed a competitive advantage. Learning about Flyhomes Cash Offer program we knew we had to go with them. We won the first house we bid on and weren't even the highest offer! Our ability to offer all cash and a fast closing set us apart. Our agent was also incredible, there is no compromise on client service, in fact the experience was better than working with "traditional agents" in the past. They also have incredible technology and an amazing team of tour specialists which means you can typically tour a house with only providing a few hours notice.

    Steve Jaffe - Caliber Home Loans - mortgagebrokers - Updated July 2026

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