I had a terrible experience with Mordechai Levin, M.D., and would strongly advise against visiting…read morethis office. After my previous doctor unexpectedly passed away, I was in urgent need of a new physician to continue my medications. My insurance provider referred me to Dr. Levin, and when I called to explain my situation, the receptionist assured me they could accommodate me and get everything sorted out quickly. I emphasized that I only had two days' worth of medication left and needed a smooth transition.
To prepare for my appointment, I even paid $30 to have my full medical records transferred from my previous doctor's office. I arrived 30 minutes early to complete the necessary paperwork, only to find it was far more extensive than expected, taking up a significant amount of time. After submitting the paperwork, I then waited over an hour in the waiting room as they processed my insurance and co-pay.
Once I was finally called back, I spoke briefly with a nurse before being left to wait another 25 minutes. When Dr. Levin eventually came in, he told me he had reviewed my records and would be happy to help me moving forward. However, within minutes, he left the room and returned with a business card for another doctor, telling me I needed to see them instead. He claimed he would call ahead to ensure I could be seen immediately, given that I was down to my last day of medication.
Following his instructions, I walked across the office building to find the referred doctor, only to discover that the suite number on the card wasn't even a doctor's office. After returning to Dr. Levin's office for clarification, they provided me with the correct suite number--but when I finally arrived, I found the office completely closed and had been for over an hour. This made it clear that they never actually arranged for me to be seen and had wasted my time entirely.
Not only did I spend half my day dealing with this mess, but I also had to drive 30 minutes each way in L.A. traffic for absolutely nothing. It became obvious that their priority wasn't patient care, but rather finding ways to bill insurance for unnecessary visits. While waiting in the reception area, I overheard them calling patients, pushing them to come in for physicals "covered by insurance," which only reinforced my suspicions.
To top it all off, the staff seemed amused by my frustration, holding back laughter as I left--despite the fact that I remained respectful and composed the entire time. The whole experience was beyond disappointing, and I wouldn't trust this office with my care ever again. Avoid this place at all costs.