We took our son to see Dr. Harley for the first time. This appointment was a sick visit. From the…read moreinitial call to the office to schedule the appointment I was greeted with exceptional professionalism and courtesy. We arrived at a well staffed, clean, well lit office. Our appointment was at 9am and we were walking out by 945am. From our registration to final instructions from Dr. Harley the appointment was smooth, informative and best in class service. Everyone we came in contact with welcomed us as new patients and expressed genuine appreciation that we'd chosen their office. Dr. Harley is exceptional. She came in shook our hands and introduced herself. I appreciated how she brought our son (who's 14) into the conversation and valued his thoughts on his visit. That really meant a lot. She explained everything in a way that we both could understand. Even though the office is about a 30 minutes drive for us, it was worth it! Looks like we've found a new pediatrician! KUDOS to the front office staff, the medical assitant who was super sweet and of course Dr. Harley.

I had a telehealth call with Dr Akey. Needed some help over the weekend with issue for my son…read more Doctor understood and advised that a prescription would be sent as non prescription strength medicine was not working. I was relieved as this ailment has been going on far too long. I'm waiting for the prescription for a few hours until I see an after visit summary saying he decided not to send a prescription. It's a bullshit move as we could've discussed other options on the call. He's not a doctor I would go to again. I will report this experience to the telehealth provider and make sure I don't get him ever again.

Got a video call with Dr Kenneth for a depression in my son's heel. He checked it over video and a…read morephoto I had sent and gave some antibitoics. Further advised that we need to visit the hospital for X-ray and surgery as it was likely a foreign body gone inside when he played. That didn't help but we found out it was common plantar warts and got it treated easily. Also he didn't pay much attention to what we were telling him.

Moved my daughter here after a not so great experience with wellstar. This is a fantastic primary!…read moreThe doctors really listen and take action with concerns. easy to get a last minute appointment too.

Years later, I still love coming here. Dr. Young and Dr Ransom are both amazing. I haven't seen…read moreChad the PA in a while but he was also one of my faves. The staff is friendly and knowledgeable. My kids have been coming here since they were babies and I've never had an issue. (11yrs now) The office is always clean and organized.

Love the doctors and staff here! Even when we moved over 50 miles away, I still make thd drive to…read moretake my babies to the doctor here!! With the exception of one front office staff member, everyone else is GREAT!! And I do mean great. Beyond helpful, calling to check on the kids, always having my concerns at the forefront, even though they know I'm a worry wart when it comes to my kids. We have been going here 10+ years. My kids and I love it here.

The staff was kind from the beginning and the office is clean…read more Unfortunately we were forced to find a new practice because vaccines. They only allow children who follow the exact guidance per the CDC timeline and recommended vaccines. We are interested in vaccinating our child but at a later date which allows for lesser doses. Unfortunately we were told they couldn't accommodate that request and they do require the schedule to be followed. The reason they shared was for the sake of other children in the waiting room. We were later told that they are incentivized for having 100% of their patients vaccinated (I didn't fact check this but it would make sense why they are so strict on timeline). Again, we really liked the doctors but it's unfortunate that parents don't feel they can have a say in their child's care and timeline.

We are Always treated like Family here! Easy to schedule…read more Friendly Staff. They know children here.

it was nice at first but then I started to notice things like one they are understaffed one nurse…read moreliterally runs around doing the shots, weights, and asking the questions then two it's all about money there.. if there even a $5 balance they will NOT see your child until it's paid the billing person doesn't even stay on top of her job when the insurance paid but she failed to put it in the computer third you can forget about the on call nurse or doctor they will not call you back after the 30mins I really felt like they did not care about my children I transferred my children to another facility

We have been bringing our son here since he was born, and he is now 13 months old. Unfortunately,…read moreafter our recent experience, we will be switching to a different pediatrician. Waiting over three hours for the on-call provider to return a call is completely unacceptable, especially for a pediatric office where parents may be dealing with urgent concerns involving their children. An on-call system is meant to provide reassurance and timely medical guidance when families need help most. Failing to answer or respond in a reasonable amount of time shows a serious lack of reliability and concern for patient care. As parents, we trusted this office with our child's health, but this experience made it clear that we can no longer depend on them when it truly matters. If you are looking for a pediatrician who is responsive and available during important situations, I would strongly recommend considering other options. We have taken our son there

I discovered this practice today when I conducted a Google search looking for a new pediatrician…read moreafter both my kids were sick & my current pregnancy twice could t even answer the phone at 10am. I am so excited that I found Dr. Willingham's newly opened practice! Not only could they see both my children but they saw 2 NEW PATIENTS same day! I was super impressed with this and even more impressed with the office when I got there. It was very clean & the staff were just so friendly and thorough. Lastly, my review of the provider. I have 2 teenagers and I am thoroughly impressed with her bedside manner, her attention to detail and overall medical abilities. One of my children is a very involved medical case (to say the least) but she was able to pick up on things and get up to speed fairly quickly. She made sure to speak to them and keep them engaged as patients in their own medical care. Anyone who decides to come here will be very happy with the choice & care they receive.

My son has been a patient of Dr. Willingham since he was born. We followed her to this practice…read morefrom her previous practice because she is the only pediatrician that I trust with my son's care. She is knowledgeable and thorough in her patient care and genuinely loves kids. She has the best staff and a beautiful, clean office.

We've been going there since last year and we could not be more pleased with the staff, the nurses,…read moreand especially with Dr. Leard: he is very attentive, gentle, caring, and seems to genuinely like his job. The wait time is typically short; the rooms are clean; everybody is polite.And every time I have called with questions, they are sure to call me back and respond withing the next hour or so.

We LOVE this practice! The front desk staff are great, I've gotten to know Tina at the front desk…read moreand she is SUPER sweet and answers all of my millions of questions. Dr Leard is thorough, makes sure to let us know what milestones our little one should be hitting, and puts our minds at ease. I've had to call a couple of times on a Sunday (when he was off) to make sure certain situations were ok, and he's gotten us in first thing Monday to check on him and was available if we needed him that day. The wait is typically a little bit long, but I don't mind for such great care for our child!

This Pediatric Office is a very large group with FOUR locations - Lawrenceville, Hamilton Mill,…read moreDuluth, and Sugar Hill. They have a very innovative appointment system and the staff is friendly and competent. They have a very superior patient portal to access vitals, results, and book appointments. They also text you appointment confirmations. I typically do not have to wait too long in the waiting room for our appointments. Doctors are knowledgeable, but know sometimes it feels as if you are being rushed. They see a lot of kids, and like to stick a schedule. Sometimes I have to stop the doctors and really have them listen to my concerns and push them to get them to fully understand vs. sticking to the textbook. I have had to drop a doctor in the practice and pick another one up, due to not having a chemistry with them. The good thing is you can pick and choose your doctors since there are so many in each location.

Absolutely professional and the staff is amazing!!! My daughter had emergency surgery and they not…read moreonly checked on her but sent balloons too! It made her day.