Millets on King St is a great little outdoors shop. The staff are very friendly and helpful…read more Downstairs there is a good selection of outdoor gear - Berghaus and their own brand Peter Storm appear to be the popular names. There is also gifty type sets of hats and scarves, torches, flasks etc. Upstairs there is a good choice of camping stoves and utensils. Plus boots, sleeping bags, tents etc. Very popular during festival season. Pricing is fairly average. Good comprehensive stock of kit for the outdoor type - saves you having to drive to Keswick to get stocked up if you are planning a camping trip

WARNING!! READ THIS REVIEW before giving this business your money. The shops' first reply to my…read morereview on Google was to lie about events and to make defamatory and libelous statements. DON'T JUST TAKE MY WORD FOR IT, READ THEIR TRIP ADVISOR REVIEWS... This kind of behavior from Sarah (I believe Icicles general manager) is well documented.... I've initiated a claim against the business via my credit card co, this review is purely a warning to others. Short version: I returned 2 pairs of snowshoes, totaling £310, 12 days after receiving them, using Parcel Forces' Express 48hr service, clearly I have acted in good faith they be received back within the 14 day period allowed to return goods. I have provided the receipt and tracking number to the shop. Icicle acknowledge my postage service and date of postage, thus know I acted in good faith yet immediately sought to deny a refund on the items, claiming that because I did not email them first I am ineligible (you are not required by law to let them know in advance). I am out of pocket almost £50 in expedited shipping and return postage fees, clearly this was not a frivolous purchase nor return. I note many businesses recognize the pandemic leads to delays in delivery and returns and are understanding and accommodating. I also note had I emailed Icicle there would have been an extra 14 days with which to return the items, they still collected from the post office within this period. Regardless, how a business would think this is the customers fault is beyond me, but that's the business you will be dealing with should you choose to engage them. I recommend you don't. Sarah, from the shop, has lied and made libelous, defamatory statements in her responses to me, it's really quite bizarre, although I now realize this is not a one off as per reviews on Trip Advisor...

From the owner: Icicle is a specialist tour operator who offers guided mountain activities in the UK, European…read moreAlps, and mountains around the world. We offer trips in four key categories, to climb, trek, ski or run. Our office in Windermere is also an outdoor equipment store.