using the drive thru option isnt always better at this location seems like every time i go there…read moretheres always a line and it does take time to drop off and do the info thing. but when ive sat in the line for 20 mins and its finally my turn at the window and i get asked to pull around and get back in line, ell thats not even going to happen ever again. My time is just as important as everyone behind me. I refuse to be treated less than everyone else. either deal with me there and then or dont and Ill take my buisness eksewhere. 'people should realize others have things to do as well . And I understand if others need a little extra time to fill there Rxs but if thts the case go inside . \

I was third in line waiting in my truck to get a PCR test while the pharmacy tech attended to one…read morecar ahead of me for over half an hour while the line behind me got increasingly longer. A couple of cars behind me got tired of the wait and left. When it was my turn FINALLY she tried to rush me through. I thought she was rude, but I guess when you don't have any other options in a small town like Toccoa they don't care. Very inefficient and Poor customer service. Got my flu shot at Walgreens and I'll shop there from now on.

The staff members are always helpful. I called Steve and asked him if I could come and let him see…read morehow I injected my Bydureon pen to make sure I was doing it right. He watched me do it, and he said I was doing it right, but that the medicine was not being delivered. I talked to my PCP, and she took me off the medication. Everyone is friendly and personable. They fax the doctor right away if I need a refill on a medication. This way, I get my medicine sooner.

Maddox Drugs is certainly the best pharmacy around! The owner/pharmacist, Steve Spruill, is second…read moreto none! He is extremely knowledgeable and very kind. His daughter Jennie is also a pharmacist there. She's great, too! In fact, everyone there is wonderful! They also sell a lot of hard-to-find products. Amazing service! Tip for New Customers: For future customers, please, please don't both drop off & wait for your prescription to be filled at the Pickup Window. Go back around the line, wait in the back parking lot or run some errands because it generally takes 45-90 min. to get a medication filled, especially when busy. Dropping the prescription off and just waiting until it's ready *majorly* holds the line up. So don't do it! Thanks!

ONE Very poor pharmacist at this store! I've been in there often and I heard staff working with…read morethis one pharmacist laughing and making jokes about their customers that's not very professionally trained!

I've often been sent mail order prescriptions that require refrigeration to the local CVS pharmacy…read more Never again. In two tears I have never been called to be informed my medication had arrived. Customer service needs drastic improvement.