I've been with this agent since 1994 when I bought my house. I've shopped rates but no one can…read moreoffer me better rates. The agents are attentive and I've only made one claim one my homeowners and it went smooth as silk. No delays no question asked. Couldn't ask for a better insurance team to back you up.

This is an awful insurance agency. Overpriced, unprofessional, and poorly trained staff. I had a…read morerelative who had State Farm for 30 years. This agent and his office are terrible ambassadors for State Farm.

We have used this Great Florida Insurance office since early 2000 for our homeowners insurance,…read moreflood insurance and automobile insurance needs. While the Sullivans ran an excellent company where customers were treated with respect and employees were expected to have a minimum level of competence, we have had numerous issues with the office since the new owners took over and while I used to speak with the Sullivans pretty regularly, these owners seem like they maybe just prefer to avoid customers. What's my beef? Imagine my surprise when I opened up my mail to find a letter from my mortgage company advising me that they had placed a forced insurance policy on our home because ours had lapsed in December of 2021. And I'm furious, because I spoke with this Great Florida Insurance office more than once prior and they assured me that even though it was too early to quote a new company (our insurer was stepping out of the business in Florida) they would quote and make sure that there was uninterrupted coverage on our home. Well, it should be pretty obvious that they just dropped the ball and when I spoke with great Florida insurance today I was simply told that that person is no longer with the company (which apparently also meant that was the only person who actually gave a damn). So, I did request a call back from an owner, and didn't hear anything today. I was promised a call back from the person who assisted me with a solution, and apparently they didn't have time to prioritize our insurance that apparently has been ignored for three or more months by the wonderful brokers at Great Florida Insurance. So, I think you can tell that I absolutely would not recommend this business. This is an open invitation for somebody with great Florida Insurance to contact me and provide a policy that should have been provided prior to December of last year, or to at least give a good reason why this office flat out lied to us resulting in thousands of dollars of additional cost being placed on us. Shame on you!

The sales rep on call lied about what the health insurance will cover just so he could get me to…read moresign up. Made me buy the insurance policy, turns out not only the things he mentioned are not covered but it is not even available in my area.

The receptionist was extremely rude. Elizabeth seems nice unless you try to stand up to her. Very…read moreunprofessional employees. Stay away.