Extremely disappointing experience at the Newark location. I would strongly encourage parents to…read morethink carefully before enrolling their children here for ninja class and any gymnastics program. My children (ages 4, 6, and 8) missed ONE class during a 10-week session. Their written policy states that students are allowed one makeup class or open gym, yet the gym refused to honor it despite weeks of calls, emails, messages, and even an in-person visit trying to resolve the issue respectfully. What made this situation especially frustrating was the constant shifting of explanations as to why my children were being denied a makeup class. First, I was told that "makeups are not guaranteed per our policies (which are listed online)." I thoroughly reviewed their entire online policy page multiple times, and nowhere does it state that makeups are automatically denied under these circumstances or that end-of-session makeups are prohibited. Second, their policy also does not explain how families are supposed to schedule a makeup when the missed class happens at the very end of a session. Once I pointed out that obvious gap in the policy, the explanation then changed to: the session had ended, so the kids could no longer make up the class. Then the explanation changed yet again to claiming I "never contacted them" to arrange a makeup. That statement is completely contradicted by documented calls, emails, voicemails, and follow-ups over several weeks. I even contacted the gym 2 weeks PRIOR to missing the class to ask how the makeup process worked and was told the absence first had to occur before scheduling could happen. Afterward, I repeatedly attempted to coordinate the makeup and received no meaningful communication in return. The responses I did receive were extremely short, dismissive, and defensive. At one point I was even told my attempts to resolve the issue were "excessive," despite the fact that the only reason I kept reaching out was because nobody would provide a clear answer or reasonable resolution. I also came to the gym in person hoping to speak with someone face to face. I spoke with a supposed manager and still got nowhere. I requested a direct phone call or face-to-face meeting with the owners to discuss the issue professionally, and those requests were denied as well. The amount of effort this gym put into gatekeeping a single open gym makeup for three young children was honestly unbelievable. The Newark location feels poorly managed and lacking accountability. The impression I was left with is that customer concerns are ignored, policies are interpreted differently depending on the situation, and families are dismissed the moment they ask questions or point out inconsistencies. This entire issue could have been resolved with one reasonable conversation and basic customer service. Instead, it became weeks of avoidance, contradictory explanations, and dismissive treatment over one missed class. Parents absolutely deserve to know how concerns are handled here before committing their time and money.

I had my sons 6th bday party there last week. It was a ninja theme. Mikayla went above and beyond…read moreto ensure THEY had everything needed for the party. Typically people provide generic decorations. But their decorations were individualized to my party. I merely provided accents! The day of it was all hands on deck! The entire gym pitched in on set up and took the kids through a variety of ninja stations. Mikayla was like the commander in chief and flawlessly delegated tasks to all employees to fit my needs. There were also 2 kids their on the autism spectrum and they were able to cater to their unique needs during activities. The kids had an amazing time and I will be signing both boys up for classes soon. I also like that you can bring your own food and that parents can watch from a comfortable overlook area!

Joining Tumble Kids was the best decision we made for our kids. They've not only improved in…read moregymnastics but also grown in confidence and teamwork. The staff and coaches are amazing, always encouraging and kind. We can't say enough good things about this gym!

Our daughter has been attending tumble kids for the past year. It has been an amazing experience…read more Mercy has excelled so much and she has enjoyed every moment of it! She joined the team and loves competing! Janeen the owner has been such a blessing to our family. I highly recommend this gym!

My child cheered here for 10 years, 8 competition years. She learned time management, team…read morebuilding, leadership, how to win, how to lose. This gym quickly becomes a second home and second family. Tri State prepared my child for college cheer at the highest level. If your child is interested in cheer Tri State has amazing teams and coaches for every age and level.

Five stars are not enough! Tri-State is an awesome organization. My daughter cheered here for ten…read moreyears. In addition to learning to stunt, tumble and fly, she learned teamwork, dedication, and perseverance. She learned how to win with humility and how to lose with grace. She learned how to be coached and in the process how to be a leader. The staff and coaches are incredibly knowledgeable in their sport and truly care about the kids. My daughter started as mini level 1 and finished at Worlds. She is now cheering in college for a D1 program pursuing an NCAA championship ring. I can't say enough or thank Tri-State enough for their phenomenal and ever-growing program!

I can't begin to understand how this facility has five stars. It's a fun place for birthday…read moreparties, sure, but for classes? It's awful past the toddler years. The majority of instructors are teenagers that couldn't care less about "instructing." While dropping my other child off at soccer, the owner called to say that she was pulling our daughter out of the middle of class because there was an issue with payment. She had been enrolled for nearly a year without hiccup and was owed multiple makeup classes. When this was politely stated, asking if she could please finish the evening's class while the error was corrected, I was told no. There was zero warning except for a single email - quite literally, a minute before the phone call. Fortunately, we were able to take care of it within ten minutes, I'm completely baffled by the lack of professionalism. What kind of place humiliates a child in this way? I highly recommend checking out Easton or Annapolis for a more professional center.

Just so filthy…read more.. This place is beyond dirty. Cobwebs everywhere, stained broken furniture in the waiting room. Green stuff growing on the water fountain. The toys in the waiting area are just gross. The bathrooms are a mess, the floors are filthy. The smell of feet and "other things" hits you in the face when you walk in the door. I was afraid my child would get a staph infection if he went back. I spoke with the owner and was told "I'm doing the best I can" and that "it was clean 15 mins ago before class started". Not likely. There are thick layers of dirt and cobwebs covering this place. I just expect better for my children and we will take our time and money elsewhere.

Bill and Christina run what I believe is the best gym in Pennsylvania, New Jersey and Delaware…read more They are not just the best run business, but they have the best coaches and staff. This shows on the mat at every meet but it also when the kids eventually move on in life. They have established a work ethic and culture that does not exist in every gym. The young men and women will not just become good gymnast, but they will be part of a team and becomes strong leaders as they grow. The culture also shows in the parents who form another support model to help you child succeed. From their first level tumbling classes to their level 10 women and men, your child will learn and enjoy their time with the Roths, their coaches, their staff, and their parents.

At first you'll be dazzled by the facility. It is open, clean, bright and all the equipment looks…read morefantastic. The only thing better than the facility is the staff. They were great knowledgeable and our child loved taking classes there. We only left because we moved away from the area. My only regret was not finding this gym earlier.

We are so proud to be a part of the Twister's family at the Sterling location. We have been at…read moreTwister's for two seasons and we have really enjoyed being part of The Twister's family. The environment is very positive and the coaching staff is phenomenal. My daughter has really grown and developed her skills over the last two seasons. She has also developed many special bonds with her teammates as well. The coaches and staff are very knowledgeable and well trained. Their passion for the sport is unparalleled to any other coaching staff that I have ever encountered. They care about developing my daughter as a person and an athlete. My daughter loves her coaches and teammates and we can't wait for next season to begin. Sincerely, Becky McPherson

This was our first season at MDT-VA. The coaches, staff and owner of this gym are hard dedicated…read morepeople who want nothing but the best for your athlete. My 9 years old loves her coaches (Coach Shelby & Coach Kristen) and always tells me how grateful she is to have them as coaches because they want their athletes to succeed. The communication between the parents and coaches are so clear, there's so much consistency during days off, practice days, competition days and online virtual practices! We definitely love Maryland Twisters and I am so glad we are part of their family and I can 10000% recommend them to anyone new to cheer!