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    Stienstra Kathleen MD

    3.5 (2 reviews)

    Services - Stienstra Kathleen MD

    Acupuncture

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    1 month ago

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    Terre Haute Medical Clinic

    Terre Haute Medical Clinic

    1.0(1 review)
    5.5 mi

    Worst Patient Care & Customer Service from a Medical Clinic I have ever experienced in my life. I…read morehad a family physician growing up in my hometown, served on Active Duty in the military under numerous doctors, served in the National Guard under different doctors, have lived in three different cities with different family physicians and the Terre Haute Medical Clinic was the absolute worst. The staff that answers the phones, confirms appointments and greets customers act as though they hate their job, were completely unprofessional and hateful. When trying to get my records transferred, I had a signed release form faxed from my current family physician and watched the gal at the front desk do it. The staff at the THMC told me I needed this form signed and faxed so that's what I did and the staff at the Terre Haute Medical Clinic either never executed the transfer of my records or just threw the fax away. When I called to check on the status of my records, the staff said "even if we did get the fax we legally have 30 days to send them." After that response, I asked if she could check to verify my records were still there and the gal answering the phone that day said she doesn't have time to check for my record. I told her I needed that record so my new doctor could provide the same prescription that worked for my ailment in the past and she said "Sir, I don't have time to look for your record, we don't have email so send another fax" and then hung up on me. Part of being a respected family physician, or a respected business for that matter, is not just the service or treatment, but the entire experience. If you are only meeting your patients half way, why would you expect your patients to be loyal to your practice?

    Body Balance Physical Medicine

    Body Balance Physical Medicine

    4.3(4 reviews)
    1.5 mi
    $

    The staff have fun and laugh a lot which means they are happy and will stay. This means that I, as…read morethe patient, can trust that the people taking care of me not only know what they are doing but know and will remember what my specific problems are. It also makes my treatment fun. I look forward to my appointments and feel real friendship for my treatment team. They have helped me greatly and continue to. They have helped me understand my illnesses and recruited my husband to help remind me when I am attempting too much at home. They truly treat the whole person and they do it VERY well. I encourage all who are willing to do whatever it takes to feel better to use the services of Body Balance!!

    This body balance place has done an outstanding job for me. I have had nerve burn done and have had…read morecortisone shots with in the last 6 months. That only lasted a short time. I found out about body balance and the staff there has help me back to health! I could hardly walk. The farthest I could take the dogs for their walk was 1/2 block. Had to use a cane to walk. Now I am able to move with a lot less pain! Walking father and much better. My day before body balance was getting up and setting in the chair till I could no longer set then back to bed. Taking all the pain pills I was able to get from dr. Now I am taking less pain pills. I am walking up and down the basement steps to fix up an indoor veggies garden. So this company has done wonders for me! Their staff is the very best. They are also helping me lose the weight I have put on from not moving very much! Just a great place!

    Stienstra Kathleen MD - familydr - Updated June 2026

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