Never order from this company! I read the reviews, but proceeded with the order because the owner responded to my email about production time. We are now past that period with no response to my various attempts to speak with Pat Briggs. More the fool me for trusting her. I'm attempting to get my money back as she obviously does not intend to honor the transaction. read more

If I could give less than 1 star I would. I ordered a personalized rhinestone brooch from this website on February 14, 2017. It was for my best friend and maid of honor in my wedding, which was on May 13, 2017. The date was carefully selected to have my wedding on since it was her late son's birthday. Her son passed away in 2010 at the age of 18. The brooch I ordered was of her sons name and it was in her favorite color. It was going to be the final personalized touch on her bouquet. After a month and a half, I had not heard from Stitches By Pat. I attempted to call Several times and got no answer. I emailed with no answer. Finally, after a second email, I received a response assuring me I would have my brooch in plenty of time for my wedding. As my wedding date neared, I emailed and attempted to call several times. No answer and no response to emails. Needless to say, I'm on my honeymoon in Mexico as I write this. I never received my brooch, an answer to my email requesting a refund, or an answer to a phone call. This site is a joke. If I threw the $30 (plus) out the window driving down the highway, it would have served a better purpose. Sickening. Ridiculous. Unnecessary lies and horrible business practice. read more