I would like to provide feedback regarding my recent experiences at the QT location on N Henry…read more I have been a loyal QT customer for years and visit this store almost daily, which is why this experience was disappointing. On my first visit, I purchased water and cashews. The shelf prices showed the water at $2.19 and the cashews at $1.29, but I was charged higher prices at checkout. When I brought this to the manager's attention, I was initially told they could only charge what was in the system. After making a phone call, the manager was able to adjust the water price by $0.30. However, I later realized the cashews were still charged incorrectly, so I requested a refund. The following day, I experienced a similar issue with another brand of cashews. The shelf price showed $1.29, but the register reflected a higher amount. Once again, there was a discrepancy between the posted shelf price and the price charged at checkout. My concern is not the few cents involved. My concern is that customers should be able to trust that the price displayed on the shelf matches the price charged at the register. I also felt that both managers appeared frustrated when I brought the issue to their attention. I was told that prices had not been updated because they had not had time to change them. As a customer, I do not believe it is fair for customers to be charged more than the posted shelf price because tags have not been updated. Customers should not have to question whether the advertised price is accurate every time they make a purchase. I also attempted to report these concerns through the proper channels before leaving this review. When I called, I was initially transferred to the wrong person. I left a message, received a return call, but unfortunately missed it. I called back and did not receive a response. Because I was unable to connect with someone to discuss the issue, I wanted to make sure my concerns were documented. I continue to shop at QT because it has always been one of my favorite stores. I appreciate the convenience, cleanliness, and service that QT has traditionally been known for. However, I have noticed a decline in customer service and attention to detail at this location. My intention is not to complain for the sake of complaining, but to bring attention to issues that affect customers and to encourage improvement. As a loyal customer, I would much rather see these concerns addressed than stop supporting a store I have enjoyed for years. Thank you for your time and consideration.

This has got to be one of the nastiest quick trips i have ever been in! It smells foul like sour…read moremilk and the restrooms are disgusting. Ironically they don't have the sign on the back of the door with the 800 number to report! I would have bought food or a snack but it was horrible! I know like every where else they probably can't find help but you get what you pay for! Pay people better and they will do better and help you with your place. Very simple! Won't be stopping here again!

The staff here really embodies that Stockbridge community spirit. From the cashiers who remember…read moreyour face to the helpful associates in the aisles, there is a genuine friendliness that you don't always find at larger chains. Even during the busy evening rush, the team stays patient and professional.

Small store but big on locally farmed produce. Found everything needed. Good customer service.read more

Went for coffee, they have a new flavored & iced coffee situation. The Skinny Vanilla Latte wasn't…read moreworking very well which is the only one I wanted so I got regular coffee instead. It was pretty clean and service was quick.

I came into the store on September 17 at about 5:30 pm to buy a black can of Schlitz THE BULL. For…read morethe 2nd night in a row it was not there. A young lady behind the counter heard my complaint. The well mannered employee said they probably stocked it behind some other beers. She left her register and found it. She said the vendor didn't stock it correctly and sure enough she was right! Because of her help I bought two cans instead of one. And also picked up an extra large pizza. I failed to get her name and regret it deeply because employees who understand good customer service should be recognize. Good hire QT!

first thing ! they greet with smile on face and handle patiently every customer and the fuel prices…read moreare low

On our way back to JAX, we had to take a detour due an accident on I-75 S and decided to make a pit…read morestop and fill up. The gas prices at this station were decent and would be less than the other one down the street using Fuel Rewards (FW), but hubby said the screen was different than other Shells and he was unable to input his account information. I went inside to see if I could find something for my oldest to eat since she didn't want anything at the Wings place and the wait for food at Pizza Hut (both restaurants are adjacent to the gas station) would be too long. The selection was very limited. The slushy and fountain machines were down, along with most of the other hot food section. There was a mini fridge / freezer as well as ramen noodle soups in a cup and a microwave to cook the food in. Although I'm not sure where you get the hot water for the soup. Service was eh, not friendly nor rude. Hubby used the restroom and seemed disgusted by it so I recommend checking out ones at the other two restaurants. The outside looked decent, but the inside didn't match the exterior. I wouldn't make this pit stop again, the overall vibe was just depressing.

It's a pretty good gas station. They're pretty friendly. They're missing some pumps but they're not…read moretoo busy.

Great updated and well kept Valero station just off of Exit 2 on I-675 in Rex. This particular…read morelocation is essentially a mini travel station, as it features all the normal gas station stuff plus a Dunkin Donuts and a Subway! I popped in on my way out of Rex and while I didn't need a refill on my gas tank, I did on my coffee cup! When I walked in I was greeted by the gas station attendant immediately who was friendly and welcoming. Overall, this is a nice addition to this area that otherwise does not offer a whole lot. Service was good, the store is clean, well kept and in good condition from the inside out. Not that I am in Rex often, but on the off chance I happen to head down 675 again, I at least know this Valero and DD will be waiting for me!

Excellent gas station off exit 2 on 675…read more It has clean restrooms. The women's restrooms had at least five stalls. Valero gas station has many filling stations so not as likely to wait in a line for gas. Food! This gas station has not only one but two food options. First it has a Dunkin Donuts which seems to serve breakfast all day because I got a Beyond sausage breakfast sandwich at 2:30 in the afternoon. The second food option is a Subway. Of course inside the Valero there are many snack options like fresh fruit and a large selection of beverages. The store is really clean and this is definitely a gas station that I will be visiting more often