This clinic has undergone a severe and widely noticed decline by including vets with such bad attitudes, like HEATHER RICHARDSON, that is NOT TRUSTWORTHY for animal care.
Our family, neighbors, fellow ranchers, and farm-animal community have relied on Stockmans Vet Clinic since it first opened. The difference in care, professionalism, and judgment since the departure of Dr. Kramer is stark and already well known throughout this town.
We arrived with a dog actively bleeding from a longstanding mass -- a situation that required immediate triage. Despite having a confirmed appointment, we were told we were not on the schedule. No attempt was made to verify the error, correct it, or address the medical emergency in front of them.
The veterinarian who interacted with us demonstrated no urgency, no empathy, and no professionalism. Communication was dismissive and disrespectful, and our dog's condition was minimized rather than assessed. At no point was there concern for the risk of continued bleeding or deterioration.
This was not a misunderstanding -- it was a failure of basic veterinary responsibility. When a clinic cannot manage scheduling accurately, respond appropriately to an emergency, or treat long-term clients with professionalism, it raises serious concerns about patient safety.
Among long-time ranchers and animal owners in this area, the decline of this clinic is already being discussed openly. Trust, once lost, does not return easily -- especially when animals' lives are placed at risk.
We will not return, and we can no longer recommend this clinic to anyone who expects competent, compassionate veterinary care. read more