The DoubleTree by Hilton in Alsip Illinois is a hard place to review. There are some good things…read moreto note but these positive attributes are outweighed by the negatives. Let me start with the good stuff. The rooms were quite nice. To be honest, this is NOT a 4 star hotel, so do not expect a Ritz Carlton. But the furniture and the furnishings were quite nice and new. The towels were thick and heavy. The toiletries were very nice and plentiful. Likewise, the lobby is nicely done and big enough to handle lots of people at one time. We stayed at the hotel because of a big event/meal and, I have to say the event and food there were really good. The ballroom was nicely appointed and the food was very tasty (a hard thing to do when you're feeding about 300 people). But the hotel event staff ran a tight ship and I noticed a fair number of people going back through the buffet line for seconds. That is a good sign. Okay now to the bad stuff. The front desk staff were not very friendly or helpful. They looked at you, if they did at all, like you were bothering them. Housekeeping was sub-par; slow and they did not really clean anything. The bar and the dining room were also not good. The food in the bar and the breakfast in the dining room were not worth going back for at all, ever! One final thing to note is that the hotel is isolated in an area that is not so nice. Surrounding businesses are not interesting, there are no good restaurants and there is no place to shop if that is your thing. The hotel itself might be worth a 4 star rating here but the negative aspects drag it down to a 3 star review. Do I recommend this hotel? No.

I wish I had found this place years ago! Nice accommodations and fabulous staff. And of course,…read morethe chocolate chip cookies served warm. I found this gem when looking for a hotel that would allow me to leave my care on the premises until I return. They have a stay and park program that I love. I stay the first night, catch the airport shuttle the next morning, and leave my car. No more paying to park a couple miles away and waiting on the shuttle bus to get there to pick us off or drop us off. When you return from your trip, you catch the free Doubletree hotel shuttle back to your car, get in your car, and leave. No need to check back in with the front desk. The shuttles to and from the airport are complimentary. Just give your driver a nice tip.

Oh, how the mighty have fallen. I gave Sharn's a 4 star…read morereview in 2017 mostly because of the nostalgic decor that reminded me of the 70's. Carpeted walls, ,lots of mirrors (Including the ceiling), and varied lighting. A less expensive alternative to the Sybaris. Well, they lost one star when they remodeled the rooms. Sure, the decor was getting a little old and worn, but that couples retreat theme was their hook, what set them apart from the myriad hotels in the area. They seem to have kept the couples retreat theme by specifying 2 adults to a room. And, apparently some of the rooms still have mirrors, but the room we were given had none of that. More on why we did not get the room we wanted below. The remodeling must have included a new boiler system, because the water in the rooms was boiling hot when turned to hot and just hot when turned to cold. If you wanted Cold water, you needed to use Ice, or keep some water in the mini-fridge. Large flat-screen TV's were also part of the remodeling, and they even had handy guides to help you figure out the bewildering mode & channel system of the all-purpose remote. They lost the second star because of their reservation policy. There isn't one. I called about 2 weeks before my visit to Chicago to book the 2nd floor smoking room, and was assured I had the room reserved. When I called 2 days before my visit I was told I had no reservation. I then booked on-line at their attractive website, specifying I wanted the 2nd floor smoking room and got a printed sheet CONFIRMING my reservation. When I arrived, I was told that the second floor smoking room was already occupied by someone else. Management explained to me that when someone wants to stay an extra night then the reserved room may not be available. In EVERY hotel in the world, if someone wants to stay an extra night, the patron will be told that the management would be very happy to have them stay longer, but they would have to switch rooms because that one was reserved. Management was not even apologetic, and offered NO compensation for the inconvenience. So Sharn's hotel have converted themselves from a unique hotel experience to the same thing you can get in a hundred other hotels and motels within a five mile radius. The ONLY thing that still sets them apart is that they still offer smoking rooms, which a lot of hotels do not.

Do no stay here i was here for one night and what I saw was…read moreworst then hell I was in my room when I noticed something on the bed it was a bed bug when I asked for a new room the guy at the for ignored me the room had stains everywhere I was disgusted if you ever stay here don't.

The rooms are clean. They have a mini fridge and microwave. It was also quiet. I would stay here…read moreagain if needed. I would suggest that the maids need to wash the floors more often, but other than that, it was good.

Everything went well. I stayed about a week and besides be affordable, it was very clean and never…read moreonce had a problem with the staff. From management to the bed changers, everyone was very pleasant. It is NOT your typical cheap hotel that you figure out why it was so cheap after you get in it. No bedbugs, roaches or the like. Also awesome complementary coffee in the office. I have not been paid for this review and I typically do t do reviews. Have a great year everyone!

Roaches, loud neighbors, thin walls, paint damage, blood / semen : roach guts all over the walls…read more Sticky floor, damaged doors. I'd damn near choose being homeless over stating here. Worst hotel I've ever stayed at.

First time trying this place out, will come again. The cleaning service was good, and the…read morereceptionist was very helpful.....suggest the VIP rooms.

Was quoted one price over the phone. Told them I'm on the way. An hour later at the motel window…read morethe Indian gentleman jacked up the price he gave me over the phone by $50 dollars saying the owner told him to. Turned around and left made a reservation somewhere else. There's a choice of word for this kind of unprofessional sleazy scam behavior but I won't say it here to keep this a professional G rated review.

Absolutely disgusting, the rooms smell from smoke, carpets are stained and filthy bedsheets are…read morestained nothing good about this place , I left and I don't recommend

My Fiance and I stayed at the Hickory West Inn for a weekend get away in a whirlpool suite and it…read morewas great!! The room was very clean, which is most the important thing (next to having the whirlpool of course)!! Overall, I would highly recommend!!

Everything was extremely clean and the lady at the front desk was very nice and helpful when trying…read moreto pick out a room!

The ONLY reason I'm giving this place a 1 star is because I have to give stars. Staying here for…read morethe 4th of July holiday. 7/1 - 7/9. As of today 7/5. Have NOT had bed sheets changed and had to go get my own towels - no "fresh" towels. WTF. I understand if it's been possibly 2 days but 5??!!!! Do your self a favor and PASS THIS PLACE UP!!!!!!! (This greeted me when I came back to my room).

Where do I start with this huge mess! After having a power outage we decided to stay at a hotel. I…read moream 8 months pregnant with a four year old and I did not feel like staying at home with this Chicago heat! We called and made reservations and we were told our total was roughly $84. We finally make it to the hotel and the lobby looks clean and orderly so we are happy (that doesn't last). We go up to the desk person and she can't find our reservation, no worries right they have other rooms. When she gives us the paper work to sign the total is $115 with a "discount". That's $30 more than we were initially quoted but I am so tired and cranky I let it slide. We go up old ratty dirty elevator and get off on the 3rd floor. As soon as the elevator opens the combination smell of dirty old man, cigarettes, and massive BO wafts towards our direction. We get into our room and you can tell the cleaning crew did the bare minimum to keep this place "clean". I've stayed at better hole in the wall hotels in Mexico! The coffee pot, which I had no intention of using was full of coffee stains. And the disposable cups were all crush that two of them had holes in the bottom. Against better judgement we get up for their continental breakfast. I can't complain about the breakfast it is usual breakfast fare ie. toast, cereal, etc. But that room was hot an MUGGY! It felt gross. They had no plates and the milk was not in a cool container so needless to say I stayed away from that mess. The reason I gave it two stars instead of one is because the desk people were nice and they ended up giving us the original price of $84. Next time I will prefer to stay in my home oven than this place.

I paid for a fridge for 3 days and they didnt give me it and theres bugs around. Its nice other…read morethan that

Let me start by saying my boyfriend chose this hotel because of its convenient location right off…read morethe Chicago interstate. Unfortunately, this was not one of his better hotel picks. We booked one of the jacuzzi rooms, and I've stayed in much nicer ones elsewhere. The jacuzzi had visible mold and clearly had not been cleaned properly. I actually cleaned it myself before we used it. The caulking around the tub was deteriorated and needs to be stripped and replaced, and the foundation supporting the jacuzzi did not feel secure at all. The bed was another major issue. For a room of this type, a king-size bed would have been much more appropriate than the small bed provided. My boyfriend and I are not large people, but the bed felt cramped. Worse, it was broken. After a six-hour drive from Minnesota, all we wanted was to get some sleep, but instead we had to rotate the bed and place towels under the box spring just to make it usable. Sitting on it felt like being on the cracked Titanic. The room was very minimal for the price charged and definitely not worth what we paid. There was also mold around the window and in the regular shower, which is unacceptable. I do want to mention that the staff were very friendly, accommodating, and seemed to do their best with what they had to work with. My frustration is not with them. However, this property desperately needs a deep cleaning and major maintenance. I watched the housekeeping staff cleaning rooms, but it appeared to be basic surface cleaning only. When we moved the bed to fix it, we found mold underneath as well. I would strongly recommend that management temporarily close the hotel, bring in professional cleaners and maintenance crews, and address the mold, broken furniture, damaged caulking, and overall condition of the property before charging guests premium rates for these rooms.

Well this is the second Motel 6 in 4 days. The tv only has a few channels. The guy at the counter…read morewell seemed ok. Gave me a room on the first floor as I requested. Don't even want too think about the black light. Day 5 Sheets in the room last night we're actually damp in my opinion may have been the humidity. When I requested a different room I was given one with a better TV and it's a better room. It's not the Marriott, and it's only 1/6 the cost.

One star because I can't give it 0…read more Let me start this review by saying I did NOT book with Motel 6, and I didn't book with them for a reason. The hotel I booked with was bought out by Motel 6 and I was not notified until I arrived, making it too late to make a change. NO breakfast was included (well, coffee....that's not breakfast). NO hot water in my room for the 3 days I stayed there, I had to shower in different rooms. The cleaning crew came in and left my blinds WIDE OPEN for everyone to see my personal belongings while I was away all day. No blow dryers. No refrigerators, or microwaves. Smoking rules were NOT enforced and my entire room smelled like smoke ALL DAY LONG! Smokers were smoking directly outside their rooms and right by my air conditioning intake. Nothing was done about this. Beds were so hard I might as well of slept on the floor. And crappy half size pillows provided! HORRIBLE! Didn't sleep at all the 3 nights I stayed there. Staff was extremely rude and not at all understanding. WORST HOTEL STAY EVER!!!