I called about a year ago regarding how poorly the carpeting I purchased was wearing after only a…read morefew years. There is only two of us with no children or pets. After two calls, Jeff, one of the owners, came out and took pictures of the wear spots and that was the last I heard from him. I followed up with him several times over the phone but without a respons. I'm very disappointed in the quality of the carpet and especially with the customer service.

I 100% recommend J's Flooring!! In June 2017, I worked with Jeff (owner) and had carpet installed…read morein my upstairs master bedroom, walk-in closet area and down the stairs. There were three installers (the job was huge) and they did a fabulous job! About three years later I had them install new carpet in one of my first floor bedrooms. During the installation, the installers spoke with Jeff because they were having difficulty seaming it together. None of us - the installers, Jeff nor us - were pleased with the result. Jeff spoke with the carpet rep and was told that the carpet had to be seamed together in a 'very specific way'. Jeff and his installers have over 60 years combined experience in carpet installation but they had never seen a carpet that needed to be seamed the way they were being told, but Jeff agreed to try it. He purchased another piece of carpet and had his installer seam it together at the warehouse as instructed by the manufacturer but he still was not pleased with the way it looked. He immediately took those carpet samples off his floor so no one else would select them and then called me to choose another brand of carpet. He had a few samples picked out for me - ones he had previously sold to satisfied customers. The new carpet has better ratings and the price is a little higher but he did not charge me one penny more! It has taken about 6 months (the wait has been longer due to COVID-19) but I am happily waiting to get my new carpet installed and totally expect to be 100% satisfied again. Bottom line is that Jeff stood by me to make sure he had a satisfied customer, which is what a great business owner does!!

I'm a 30% service connected disabled veteran with Chronic Right-sided Heart Failure, & Tricuspid…read moreValve Regurgitation. Since I've been sick, my wife Karen has told me that I drag my feet when I walk. We live in a 1990 Titan double wide, & the carpet has a torn place in the center between the bedroom & living room. I have been getting my feet caught in the torn place, & have fallen quite a few times. I have been wanting to have the carpet replaced. I reached out to several carpet companies in our area, & I explained that we didn't have the money to pay for the carpet to be replaced. Josh Wright emailed me back. He personally came to our home, measured the two rooms, & very soon afterwards, his co-worker Laurie sent us his VERY generous estimate. Josh had reduced the price for the new carpet, & padding. During this period, I had been asking many agencies, churches & organizations to see if they would help us with raising the money we needed. By GOD'S grace, we were able to raise the total amount for the new carpet, & it's installation. We are scheduled for the Wright's Carpet installation team to come this coming Friday. Thanks Josh Wright for all you've done for us.

After looking at a number of companies to install our tile, we went with Wright, and we are glad we…read moredid. We added tile to our kitchen and master bath and it looks great. They showed up each day on time and went to work. Check them out!

Company has so much to choose from. Service is great! Installers are very good! Quality of their…read moreproducts is great! Would highly recommend!!! I've done a lot of business with them and have been very happy with every job!

From the owner: Erie Floors is family owned and specializes in professional, customer-focused service. We take the…read moreutmost care in every project from initial estimate to final cleanup. Serving Erie and surrounding areas, Erie Floors features top name floor coverings with honest prices. From hardwood, to soft carpet, Erie Floors is a one stop shop for all your flooring needs, a best of choice flooring company known for its perfect flooring reputation.