Thanks to Johnathan who went "above and beyond " refilling our RV's propane in our he ice and snow.read more

I wish I could give more than 5 stars. We came here to rent a tow dolly so that I could tow my…read morefriend's car with my van. The staff was patient with all our questions (and the fact that I didn't even know that I needed to have a hitch ball or power adapter for my van...). All of their work was very efficient while still being safe, and they let us hover over them while they were hooking up the car so we could learn how to do it. We made it all the way from Oklahoma to Virginia smoothly. We even un-hooked and re-hooked the car successfully one time along the way! We hope they would be proud of us. Most important note is that the staff here is competent, super nice, and also hilarious. We had such a good experience at the store. We loved them. We want to work here. It seems like there are a few less-than-ideal reviews based on staff members from 2020 and earlier. As we all know, lots of businesses have a had a lot of employee turnover since 2020. When we were here, it seemed like a few new employees were being trained, and everyone we spoke to was absolutely great. I'd say that it would be worth taking those older reviews with a grain of salt and giving them another shot!

Don't listen to that previous comment. That sounds more like a personal problem with that…read moreindividual. Trust me, this is by far the best storage in Lawton to use. They have very fair prices, with different sizes to choose from. The staff was more than welcoming and informative when it came to signing up. Unfortunately, I no longer needed their services but they gave me a week to clear out the unit when most folks give you three days plus the paying of the month that you plan on ending your contract. I'll always reference this location to anyone who needs it. Thanks y'all.!

Save yourself the trouble and STAY AWAY from this and their other branches around Ft Sill!!!…read more Storage R Us is so corrupt and dysfunctional that I have had to report this incident to Ft. Sill. Storage R Us in Lawton, OK in 2012 seemed friendly to the military and run by a respectable couple. I had coordinated to store both of my vehicles there as it was closer than the Dallas Government storage location. I had made an agreement that my vehicles would be Stored and started/moved each month. Six months into the agreement (as their logs show) they stopped maintaining the vehicles and failed to notify me the customer. They attempt to notify me in 2.5 years or even bring it up in the multiple phone conversations and emails yet continued to bill me as if they were complying. If notified I would have made other arrangements thus terminating my storage and leaving another of their units unoccupied. Thus, the vehicles went un-started for over two years. This resulted in over $2000 dollars of unscheduled maintenance and dry rotted gaskets and seals. Upon further inspection of the storage units, in which only Storage R Us had the keys, it was found that the car cover and stereo were both missing from the units. There response, "We are not responsible for the contents of a storage unit." I guess I should just be happy the car was still there. This establishment has no business dealing with the military or the general public in the future and they clearly say anything to get you in the door but fail to fulfill promises. service or even common courtesy. After trying numerous times to rectify the situation (just replacing the cover and radio) the company has stopped returning correspondence. I hope they truly appreciate this review as well as my continual support (sarcasm) by word of mouth.