WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!

Top notch customer service. They care about their tenants and try, wholeheartedly, to ensure the…read morebest overall experience. Highly Recommend!

From the owner: Next Step Self Storage is the premier self-storage provider in Colorado Springs. We are a…read morefamily-owned business and servant leadership is first and foremost. Partner with us to store your goods in a safe and secure environment. We take the security of your belongings seriously. Our facility is equipped with 24/7 surveillance cameras, secure access gates, and on-site management to ensure that your items are always safe.

Best storage facility I have ever used! Secure, clean, well managed and affordable. The staff are…read moreresponsive and always friendly. Shauna is very helpful with any situation you may have. She has helped us out many times!

Clean and spacious with many units of various sizes. 2 coded gates for convenience. An outside…read morebathroom which is always kept clean. Shauna is always friendly, helpful, and efficient.

Tammy has been amazing working with and working around a very chaotic situation. She has been…read morenothing but helpful in getting us into a unit and accommodating our needs as well as being understanding of our crazy situation. The units themselves appear clean and well maintained. These units like most we found in The CS area are more like large pods put together so they aren't as high inside as in other area of the country. They are very close to Peterson AFB. All things said the customer service has been great. We hope the rest of our experience with Storage Sense is as great as our experience with Tammy.

AMAZING service. Everyone is very personable! I recommend them to everyone!! I only got boxes for…read morenow, I will definitely be coming back when the time get closer to put my belongings into storage!!

I will never use these movers if I were you, they are a joke. They said they're insured but I don't…read morethink they are. My good furniture were scratched and some were broken especially our beds. They work by the hour but they're taking their grandest time. Beware of this movers. They're not really affordable and quality movers.

put in service request via thumbtack and was promptly contacted by daniel and we connected via…read morephone 2 days later on march 17. i needed his team to move me 6 miles from a storage unit to apartment and he said no problem and even quoted me a lower price of $125/hr. great. move was booked for sat, may 9. about 10 days later i contacted daniel again and asked if he can change that from may 9 to april 18. yes, done, and confirmed change on march 25. my move is now this week so i text daniel this morning, april 13, to inquire if we are still all set and my phone number is blocked. i cannot text, i cannot call...all communications incoming from my cell number are blocked. no explaination, no communications from daniel/team regarding any possible conflicts, etc. he simply blocked my number and that's it so now i'm left scrambling to find other services with a smaller timeline and most likely higher costs. shame on this compay/owner.