great service! very nice people. Very helpful when we got locked out of storage unit.

Good variety of storage options but just too expensive. Some of the spaces are narrow making it hard to turn and park long rigs. read more

I highly recommend Fire House Storage. I have personally worked with Annette, Carla, and Hestia. They have given me the best customer service. If you need a good safe place to store your items, this is the place to go to! read more

Nick was great helping us get a military discount, and showing us various units. He was by far the most professional employee in the office.

We moved to Colorado from out of state and had to put some furniture in storage while our home was being built. We chose Firehouse because they were located close to the new house. We were very pleased with the security and cleanliness of their property. The office staff was always busy but were very helpful and accommodating. I even left my cellphone/wallet at the unit while we were moving out but Danielle quickly went and found it. Very happy with our experience. read more

Do not rent from these people I've been renting from Firehouse Storage for the past 10 years.. And today I was bewildered by the so-called manager and very upsetting that he talks down to people read more

The place is so beautiful, clean and secure. The office looks like a Fire Dept. Station Museum and the people who work there are so professional, friendly and have great customer service. read more

If there were negative stars I would have used a -10 star. I have rented from here several times before. Recently my unit was broken into. The manager was rude, condescending, putting words in my mouth I didn't say or imply. Fireside Storage is being managed by a rude person with no customer service skills. He has not tried to help in any way. I am going report him to corporate. read more

Keep changing management companies that bother with annoying requests. Repeatedly hike my rates. Been there 4 years. Excited get them out of my life. Facility is nice and clean. Over priced. read more

My Wife & I have been renters at Firehouse storage for over a year. It is a very clean and well maintained facility. The prior owners were such good people. Then this business from California took over. They don't care about their renters all they care about are numbers. We were going to move our things out last weekend. but because the snow storm hit we postponed to this weekend. My wife went in to settle up with them today. Today is the 1st Day of the month. We have never even been late on a payment! We are moving out tomorrow but were told we owed for the entire month. My fault I did not go over the new owner rules when they took over. We were told if we did not pay for the entire month they would turn it over to a collection agency. Our small friendly town of Loveland where a hand shake meant something no longer exists. Corporate managers don't know how to treat people because they don't care about people. So beware of how you will be treated at Firehouse storage. its not about good business. How a good word can do wonders for your business. Not with this Corporate Manager. All he seems to care about are numbers and dollars. Needless to say I am very disappointed and I won't recommend Firehouse self storage to any one. Sincerely Mike S read more

What a great experience! Christina in the office is delightful...she's incredibly helpful, knowledgeable, and service-oriented. Moving is stressful, but she completely took the stress out of this part of my move. The icing on the cake is that the entire facility and the individual storage units are super clean and in great condition. I've stored both personal and work belongings at various storage units over the years, and this is, by far, the cleanest/nicest facility with the BEST customer-service. read more

We have been customers at Firehouse Storage (Loveland, CO) for many years and have always loved how clean and professional the organization has been. Walked in today to pay or monthly rent and found out that the owners sold the business to another entity (large corporation from California). There was only one person in the office to manage it for the day and literally everything has changed! The office decor is the same but there are no other employees, no brochures, the "manager" was not dressed appropriately for business and it felt very cold and uninviting. They no longer are on a computerized system for account management and have everything returned to a paper system that seems inefficient and open to the possibility of many errors. We needed to sign a new contract but were not given a copy of the new contract. This place has literally lost it's "warm, family operated, community involvement" impression and based on our experience with the "manager", have serious doubts that this facility will return to it's customer service and professionally managed focus it had with the original owners and wonderful employees they had. Very sad. read more